Artificial Intelligence: From Novelty To Practical Workplace Application

Over the past few years, businesses have pondered what an intelligent workplace powered by artificial intelligence (AI) might look like. Well, the day is finally here, and it's not as daunting or as intimidating as many might have anticipated. While some organizations were apprehensive that the arrival of AI would result in worker displacement or business process confusion, most now agree that AI will ultimately benefit their businesses. In fact, Gartner predicts that AI augmentation will recover 6.2 billion hours of worker productivity by 2021. Still, many companies are left wondering how these technologies will work to actually boost productivity and positively impact the bottom line.