10 Best AI Chatbot Platforms

Chatbots are specialized computer programs that can interact with customers through audio or text. Through the use of artificial intelligence (AI), chatbots can simulate humans, and the best technologies are often indistinguishable from their human counterparts. An increasing number of companies are implementing AI chatbots into their business processes, and they are helping better market products to customers. They are incredibly valuable to nearly every business, but especially those looking to guide customers and keep them engaged. On top of all of this, chatbots can create personality for a brand and lead to more personalized experiences for customers. Chatbots are expected to become a $1 billion market within the next few years, and the majority of businesses will use them in some way.