Human Machine: The Impact of AI on Business Transformation

Artificial intelligence feels different from previous technologies as it forces us to explore the very boundaries between machines and humans. Will AI lead to whole new jobs and industries and a higher standard of living? Or are we facing a dystopian future, as smart machines increasingly encroach on activities and cognitive capabilities that not long ago were viewed as the exclusive domain of humans? A new book, "Human Machine: Reimagining Work in the Age of AI" by Accenture executives Paul Daugherty and Jim Wilson, looks at artificial intelligence's potential to transform the workplace, citing examples from the leading edge and drawing parallels between today's human-machine collaborations and how businesses in the past adopted--and were in turn transformed by--earlier technologies. There's some good news: The "Age of AI" will not come at the expense of human workers as some fear.