Industries leading the way in conversational AI

Conversational AI has advanced dramatically since the early days of chatbots with limited capabilities. As time goes on, more industries are realizing the capabilities and benefits these advancements bring. Digital assistants like Alexa and Siri have consumers wondering why the same capabilities can't be used at work. While there are enterprise versions of Alexa and Cortana, conversational AI is still not at a point where a user can ask any question and receive a coherent answer. Like most other types of AI, the best use cases are narrow as opposed to broad.