AI in networking helps keep systems running

In the IT field, where there's an abundance of data, the role of data science is crucial, as it provides insights from this data. Automating the data analysis enables network operators to more effectively identify and study patterns related to how the networks are being used, failures, outages and congestion-related issues, much as data scientists currently do with big data. While there is a widespread shortage of data scientists, adding data science capabilities to network and IT tools provides needed capabilities without requiring more data science talent. IT professionals are using machine learning to craft AI systems that acquire the most relevant information and speed up the process of studying data. IT operations analytics, or ITOA, is an emerging approach to using big data and machine learning to optimize IT operations.