AI and Trust

Communications of the ACM 

This is a discussion about artificial intelligence (AI), trust, power, and integrity. There are two kinds of trust--interpersonal and social--and we regularly confuse them. What matters here is social trust, which is about reliability and predictability in society. Our confusion will increase with AI, and the corporations controlling AI will use that confusion to take advantage of us. This is a security problem. This is a confidentiality problem. But it is much more an integrity problem. And that integrity is going to be the primary security challenge for AI systems of the future. It's also a regulatory problem, and it is government's role to enable social trust, which means incentivizing trustworthy AI. Okay, so let's break that down. Trust is a complicated concept, and the word is overloaded with many different meanings. When we say we trust a friend, it is less about their specific actions and more about them as a person.