Design and Deployment of a Personalized News Service

AI technology was employed to present the right information efficiently to each reader and to reduce radically the workload of curators. The system went through three implementation cycles and processed more than 20 million news stories from about 12,000 Really Simple Syndication (RSS) feeds on more than 8000 topics organized by 160 curators for more than 600 registered readers. This article describes the approach, engineering, and AI technology of the system. It is hard to keep up on what matters. The limiting factor is not the amount of information available but our available attention (Simon 1971).