Acknowledgements

Finally, there will also need to be a team of behavioral practitioners responsible for designing the organizational-computer collaboration features such as direct manipulation metaphors, tutoring capabilities, group productivity enhancement techniques and knowledge sharing/reuse concepts. But just hiring such team members alone will not assure the future of the FSKBS field. There are major gaps in our understanding the theory of ontologies, knowledge servers, collaboration, and knowledge reuse approaches. Researchers need not only to pioneer new theories for these and related FSKBS topics, but also to address the scale-up issues associated with applying the resulting techniques to large-scale KB problems. Researchers also need to evaluate current FSKBS applications to extract lessons learned and to compile design-related insights.