The Chatbot-Delusion Crisis

The Atlantic - Technology 

Researchers are scrambling to figure out why generative AI appears to lead some people to a state of "psychosis." Listen to more stories on the Noa app. Chatbots are marketed as great companions, able to answer any question at any time. They're not just tools, but confidants; they do your homework, write love notes, and, as one recent lawsuit against OpenAI details, might readily answer 1,460 messages from the same manic user in a 48-hour period. Jacob Irwin, a 30-year-old cybersecurity professional who says he has no previous history of psychiatric incidents, is suing the tech company, alleging that ChatGPT sparked a "delusional disorder" that led to his extended hospitalization.