Opinion Spam Recognition Method for Online Reviews using Ontological Features

Reviews of a product are defined as the individual assessment of the product or service 1. Reviews must contain information about quality, or characteristics of the product. The reviews have become a good resource for decision making. In recent years, along with web spam 19, 22, email spam 23, 10 and blog spam 20, 18, review spam detection has attracted attention from research community 11, 14. Reviews on products are very important for both sellers and buyers in purchasing online. Customers who use the service from e-commerce websites will reference information from other customers through these reviews and make the best decision when they intend to buy a product.