Evaluating the Robustness of Learning from Implicit Feedback

Radlinski, Filip, Joachims, Thorsten

arXiv.org Artificial Intelligence 

This paper evaluates the robustness of learning from implicit feedback in web search. In particular, we create a model of user behavior by drawing upon user studies in laboratory and real-world settings. The model is used to understand the effect of user behavior on the performance of a learning algorithm for ranked retrieval. We explore a wide range of possible user behaviors and find that learning from implicit feedback can be surprisingly robust. This complements previous results that demonstrated our algorithm's effectiveness in a real-world search engine application.