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OCBC launches voice-activated AI banking service

#artificialintelligence

SINGAPORE (Sept 10): Move over, Siri. Here comes OCBC with its own artificial intelligence digital assistant. In a first for Singapore, customers of OCBC Bank can now pay their bills, check account transactions and track expenses by talking to their phones. The new voice-activated banking service, called OCBC Banking Assistant, was developed and trained over 13 months. It has been taught how customers in Singapore speak.


Wearable AI and its rising penetration in healthcare industry

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Globally, the adoption of wearable artificial intelligence (AI) will be primarily driven by increasing concerns among consumers towards health and fitness. Rising prevalence of obesity and other cardiac illnesses around the world will boost the adoption of these devices. Wearable AI gadgets such as smartwatches and fitness bands are equipped with sensory hardware to monitor health-oriented vitals, including heart rate and blood pressure and can help improve early detection of diseases. Innovative advances in technology have resulted in continuous enhancements in the design and functionality of smart wearables. The availability of these devices at affordable prices will create a large consumer base for wearable gadgets in the coming years.


Crank up the volume: preference bias amplification in collaborative recommendation

arXiv.org Machine Learning

Recommender systems are personalized: we expect the results given to a particular user to reflect that user's preferences. Some researchers have studied the notion of calibration, how well recommendations match users' stated preferences, and bias disparity the extent to which mis-calibration affects different user groups. In this paper, we examine bias disparity over a range of different algorithms and for different item categories and demonstrate significant differences between model-based and memory-based algorithms.


Crowd-aware itinerary recommendation: a game-theoretic approach to optimize social welfare

arXiv.org Artificial Intelligence

The demand for Itinerary Planning grows rapidly in recent years as the economy and standard of living are improving globally. Nonetheless, itinerary recommendation remains a complex and difficult task, especially for one that is queuing time- and crowd-aware. This difficulty is due to the large amount of parameters involved, i.e., attraction popularity, queuing time, walking time, operating hours, etc. Many recent or existing works adopt a data-driven approach and propose solutions with single-person perspectives, but do not address real-world problems as a result of natural crowd behavior, such as the Selfish Routing problem, which describes the consequence of ineffective network and sub-optimal social outcome by leaving agents to decide freely. In this work, we propose the Strategic and Crowd-Aware Itinerary Recommendation (SCAIR) algorithm which takes a game-theoretic approach to address the Selfish Routing problem and optimize social welfare in real-world situations. To address the NP-hardness of the social welfare optimization problem, we further propose a Markov Decision Process (MDP) approach which enables our simulations to be carried out in poly-time. We then use real-world data to evaluate the proposed algorithm, with benchmarks of two intuitive strategies commonly adopted in real life, and a recent algorithm published in the literature. Our simulation results highlight the existence of the Selfish Routing problem and show that SCAIR outperforms the benchmarks in handling this issue with real-world data.


Marketing in the Age of Alexa

#artificialintelligence

Over the next decade, as artificially intelligent assistants like Alexa and Siri become the main channel through which people get information, goods, and services, the way companies acquire, serve, and retain customers will radically change. Because the bots will have deep knowledge about individuals' habits and preferences, they'll be able to anticipate a consumer's needs even better than the consumer herself can. They'll ensure that routine purchases flow uninterrupted to homes and constantly scan and analyze complex offerings like insurance and data plans for the best deals. And the more AI assistants satisfy consumers, the more trust in them will replace trust in brands. Marketing will soon become a battle for AI assistants' attention, says Dawar.


Past, present, and future of Artificial Intelligence: A case study of AI evolution

#artificialintelligence

Artificial intelligence is a trending technology from quite a few years now. You must have heard a lot about it in tech news and blogs. There are various predictions about the future of Artificial intelligence but have you ever been keen to about its initial stages? In contemporary times, AI along with its subsets machine learning and deep learning are ruling the innovations in the software industry market. In fact, the magic of AI is such that 41 percent of consumers are expecting that their life will change with AI in the future.


5 Types of AI Tools to Enhance Mobile Marketing Campaigns

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As soon as Artificial Intelligence (AI) entered the scene, it became a hot topic. Businesses are widely embracing AI technologies such as Machine Learning, which simplifies the workflow for marketers in so many ways and offer a myriad of benefits. Many hotel chains, e-commerce companies, airlines, and brick-and-mortar stores didn't think twice about whether to use AI to provide better service to their customers while increasing revenue. Face recognition, Voice assistants like Siri, Alexa, and Cortana, smart selfies, and Augmented Reality โ€“ the ways in which AI is used to offer innovative features and easy solutions for everyday tasks has revolutionized the digital world and shaped web and mobile markets. Amazon and Netflix are already leveraging Machine Learning to market to specific customers.


5 Powerful Ways Enterprises Are Using AI Today -- Quickpath

#artificialintelligence

With tech giants announcing "AI-first" business models and investment in intelligent technology skyrocketing, it may come as a surprise to learn that only 20% of surveyed enterprises are actually implementing AI this year. While there's a prevailing sentiment among business leaders that they have missed the AI boat, the reality is that the boat is still in the harbor, and there's still plenty of room aboard. Early adopters of any technology do bystanders a great service by working out the kinks. Now that products have been tested and consumers introduced, contemporary businesses braving the AI waters will be known historically as the first generation to wield this promising technology to revolutionize industries. Certain companies are expecting returns on their AI investments to reach 30% in the coming years.


How Alexa can help keep you healthy this flu season

USATODAY - Tech Top Stories

Smart speakers are becoming more and more common inside of homes, offering a convenient way to get the weather, manage your calendar, and answer any questions you may have. But this year, your Amazon Echo can also help you prepare for the upcoming flu season. Conceptualized and developed by Seattle Children's Hospital and Boston Children's Hospital, the Flu Doctor skill provides a convenient way to educate yourself (and your family) about the flu vaccine. "We know that search is increasingly going to be voice-enabled and we know increasingly more and more of us are incorporating smart speakers into our lives," Dr. Wendy Sue Swanson, general pediatrician and Chief of Digital Innovation at Seattle Children's Hospital, tells Reviewed. "The benefit of Flu Doctor is to learn more about the flu in your home, in a way that maybe you hadn't before using Alexa."


How Artificial Intelligence Has Helped Mobile App Development Industry?

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The mobile app development industry is growing at a rapid pace, with more and more enterprises opting for mobile apps to empower their business operations. The introduction of Artificial Intelligence technology is a major milestone for mobile apps. And now that developers realize the need for creating differentiated apps, they are keen to embrace AI to make their apps stand apart in the competitive landscape. Several app development firms are building AI-based apps to help business enterprises to achieve their goals. With the introduction of this smart technology, a number of innovative apps ranging from automated customer service like chatbots to high-end data science apps, are already making inroads into the market.