Personal Assistant Systems
Large-scale User Game Lifecycle Representation Learning
Gou, Yanjie, Liu, Jiangming, Xue, Kouying, Hu, Yi
However, existing representation learning methods crafted for handling billions of items in recommendation systems are unsuitable for game advertising and recommendation. This is primarily due to game sparsity, where the mere hundreds of games fall short for large-scale user representation learning, and game imbalance, where user behaviors are overwhelmingly dominated by a handful of popular games. To address the sparsity issue, we introduce the User Game Lifecycle (UGL), designed to enrich user behaviors in games. Additionally, we propose two innovative strategies aimed at manipulating user behaviors to more effectively extract both short and long-term interests. To tackle the game imbalance challenge, we present an Inverse Probability Masking strategy for UGL representation learning. The offline and online experimental results demonstrate that the UGL representations significantly enhance model by achieving a 1.83% AUC offline increase on average and a 21.67% CVR online increase on average for game advertising and a 0.5% AUC offline increase and a 0.82% ARPU online increase for in-game item recommendation.
Visibility Allocation Systems: How Algorithmic Design Shapes Online Visibility and Societal Outcomes
Ionescu, Stefania, Forsberg, Robin, Lichtenegger, Elsa, Jaoua, Salima, Jaglan, Kshitijaa, Dorfler, Florian, Hannak, Aniko
Throughout application domains, we now rely extensively on algorithmic systems to engage with ever-expanding datasets of information. Despite their benefits, these systems are often complex (comprising of many intricate tools, e.g., moderation, recommender systems, prediction models), of unknown structure (due to the lack of accompanying documentation), and having hard-to-predict yet potentially severe downstream consequences (due to the extensive use, systematic enactment of existing errors, and many comprising feedback loops). As such, understanding and evaluating these systems as a whole remains a challenge for both researchers and legislators. To aid ongoing efforts, we introduce a formal framework for such visibility allocation systems (VASs) which we define as (semi-)automated systems deciding which (processed) data to present a human user with. We review typical tools comprising VASs and define the associated computational problems they solve. By doing so, VASs can be decomposed into sub-processes and illustrated via data flow diagrams. Moreover, we survey metrics for evaluating VASs throughout the pipeline, thus aiding system diagnostics. Using forecasting-based recommendations in school choice as a case study, we demonstrate how our framework can support VAS evaluation. We also discuss how our framework can support ongoing AI-legislative efforts to locate obligations, quantify systemic risks, and enable adaptive compliance.
The Burden of Interactive Alignment with Inconsistent Preferences
From media platforms to chatbots, algorithms shape how people interact, learn, and discover information. Such interactions between users and an algorithm often unfold over multiple steps, during which strategic users can guide the algorithm to better align with their true interests by selectively engaging with content. However, users frequently exhibit inconsistent preferences: they may spend considerable time on content that offers little long-term value, inadvertently signaling that such content is desirable. Focusing on the user side, this raises a key question: what does it take for such users to align the algorithm with their true interests? To investigate these dynamics, we model the user's decision process as split between a rational system 2 that decides whether to engage and an impulsive system 1 that determines how long engagement lasts. We then study a multi-leader, single-follower extensive Stackelberg game, where users, specifically system 2, lead by committing to engagement strategies and the algorithm best-responds based on observed interactions. We define the burden of alignment as the minimum horizon over which users must optimize to effectively steer the algorithm. We show that a critical horizon exists: users who are sufficiently foresighted can achieve alignment, while those who are not are instead aligned to the algorithm's objective. This critical horizon can be long, imposing a substantial burden. However, even a small, costly signal (e.g., an extra click) can significantly reduce it. Overall, our framework explains how users with inconsistent preferences can align an engagement-driven algorithm with their interests in a Stackelberg equilibrium, highlighting both the challenges and potential remedies for achieving alignment.
BPL: Bias-adaptive Preference Distillation Learning for Recommender System
Kang, SeongKu, Lian, Jianxun, Lee, Dongha, Kweon, Wonbin, Jang, Sanghwan, Lee, Jaehyun, Wang, Jindong, Xie, Xing, Yu, Hwanjo
Abstract--Recommender systems suffer from biases that cause the collected feedback to incompletely reveal user preference. While debiasing learning has been extensively studied, they mostly focused on the specialized (called counterfactual) test environment simulated by random exposure of items, significantly degrading accuracy in the typical (called factual) test environment based on actual user-item interactions. In fact, each test environment highlights the benefit of a different aspect: the counterfactual test emphasizes user satisfaction in the long-terms, while the factual test focuses on predicting subsequent user behaviors on platforms. Therefore, it is desirable to have a model that performs well on both tests rather than only one. In this work, we introduce a new learning framework, called Bias-adaptive Preference distillation Learning (BPL), to gradually uncover user preferences with dual distillation strategies. These distillation strategies are designed to drive high performance in both factual and counterfactual test environments. Employing a specialized form of teacher-student distillation from a biased model, BPL retains accurate preference knowledge aligned with the collected feedback, leading to high performance in the factual test. This enables the model to produce more accurate predictions across a broader range of user-item combinations, thereby improving performance in the counterfactual test. Real-world recommender systems form a feedback loop in which the systems' recommendations influence user behaviors, which in turn serve as training data for the system [1]. This feedback loop leads to the creation and amplification of various biases affected by multiple factors, including but not limited to user selection patterns, item exposure mechanism, and influence of public opinions [2], [3]. These biases progressively cause the training data to deviate from users' true preference, ultimately degrading the user satisfaction. SeongKu Kang is with the Department of Computer Science and Engineering, Korea University, Seoul, South Korea. Dongha Lee is with the Department of Aritifial Intelligence, Y onsei University, Seoul, South Korea, E-mail:donalee@yonsei.ac.kr. Jindong Wang is with William & Mary, Virginia, United States.
Aligning Language Models with Investor and Market Behavior for Financial Recommendations
Spadea, Fernando, Seneviratne, Oshani
Most financial recommendation systems often fail to account for key behavioral and regulatory factors, leading to advice that is misaligned with user preferences, difficult to interpret, or unlikely to be followed. We present FLARKO (Financial Language-model for Asset Recommendation with Knowledge-graph Optimization), a novel framework that integrates Large Language Models (LLMs), Knowledge Graphs (KGs), and Kahneman-Tversky Optimization (KTO) to generate asset recommendations that are both profitable and behaviorally aligned. FLARKO encodes users' transaction histories and asset trends as structured KGs, providing interpretable and controllable context for the LLM. To demonstrate the adaptability of our approach, we develop and evaluate both a centralized architecture (CenFLARKO) and a federated variant (FedFLARKO). To our knowledge, this is the first demonstration of combining KTO for fine-tuning of LLMs for financial asset recommendation. We also present the first use of structured KGs to ground LLM reasoning over behavioral financial data in a federated learning (FL) setting. Evaluated on the FAR-Trans dataset, FLARKO consistently outperforms state-of-the-art recommendation baselines on behavioral alignment and joint profitability, while remaining interpretable and resource-efficient.
HERO: Heterogeneous Continual Graph Learning via Meta-Knowledge Distillation
Sun, Guiquan, Zhang, Xikun, Ni, Jingchao, Song, Dongjin
Heterogeneous graph neural networks have seen rapid progress in web applications such as social networks, knowledge graphs, and recommendation systems, driven by the inherent heterogeneity of web data. However, existing methods typically assume static graphs, while real-world graphs are continuously evolving. This dynamic nature requires models to adapt to new data while preserving existing knowledge. To this end, this work introduces HERO (HEterogeneous continual gRaph learning via meta-knOwledge distillation), a unified framework for continual learning on heterogeneous graphs. HERO employs meta-adaptation, a gradient-based meta-learning strategy that provides directional guidance for rapid adaptation to new tasks with limited samples. To enable efficient and effective knowledge reuse, we propose DiSCo (Diversity Sampling with semantic Consistency), a heterogeneity-aware sampling method that maximizes target node diversity and expands subgraphs along metapaths, retaining critical semantic and structural information with minimal overhead. Furthermore, HERO incorporates heterogeneity-aware knowledge distillation, which aligns knowledge at both the node and semantic levels to balance adaptation and retention across tasks. Extensive experiments on four web-related heterogeneous graph benchmarks demonstrate that HERO substantially mitigates catastrophic forgetting while achieving efficient and consistent knowledge reuse in dynamic web environments.
Toward Safe and Human-Aligned Game Conversational Recommendation via Multi-Agent Decomposition
Hui, Zheng, Wei, Xiaokai, Jiang, Yexi, Gao, Kevin, Wang, Chen, Ong, Frank, Yoon, Se-eun, Pareek, Rachit, Gong, Michelle
Conversational recommender systems (CRS) have advanced with large language models, showing strong results in domains like movies. These domains typically involve fixed content and passive consumption, where user preferences can be matched by genre or theme. In contrast, games present distinct challenges: fast-evolving catalogs, interaction-driven preferences (e.g., skill level, mechanics, hardware), and increased risk of unsafe responses in open-ended conversation. We propose MATCHA, a multi-agent framework for CRS that assigns specialized agents for intent parsing, tool-augmented retrieval, multi-LLM ranking with reflection, explanation, and risk control which enabling finer personalization, long-tail coverage, and stronger safety. Evaluated on real user request dataset, MATCHA outperforms six baselines across eight metrics, improving Hit@5 by 20%, reducing popularity bias by 24%, and achieving 97.9% adversarial defense. Human and virtual-judge evaluations confirm improved explanation quality and user alignment.
Enhance Large Language Models as Recommendation Systems with Collaborative Filtering
Yang, Zhisheng, Xu, Xiaofei, Deng, Ke, Li, Li
As powerful tools in Natural Language Processing (NLP), Large Language Models (LLMs) have been leveraged for crafting recommendations to achieve precise alignment with user preferences and elevate the quality of the recommendations. The existing approaches implement both non-tuning and tuning strategies. Compared to following the tuning strategy, the approaches following the non-tuning strategy avoid the relatively costly, time-consuming, and expertise-requiring process of further training pre-trained LLMs on task-specific datasets, but they suffer the issue of not having the task-specific business or local enterprise knowledge. To the best of our knowledge, none of the existing approaches following the non-tuning strategy explicitly integrates collaborative filtering, one of the most successful recommendation techniques. This study aims to fill the gap by proposing critique-based LLMs as recommendation systems (Critic-LLM-RS). For our purpose, we train a separate machine-learning model called Critic that implements collaborative filtering for recommendations by learning from the interactions between many users and items. The Critic provides critiques to LLMs to significantly refine the recommendations. Extensive experiments have verified the effectiveness of Critic-LLM-RS on real datasets.
State Your Intention to Steer Your Attention: An AI Assistant for Intentional Digital Living
Choi, Juheon, Lee, Juyong, Kim, Jian, Kim, Chanyoung, Min, Taywon, Knox, W. Bradley, Lee, Min Kyung, Lee, Kimin
When working on digital devices, people often face distractions that can lead to a decline in productivity and efficiency, as well as negative psychological and emotional impacts. To address this challenge, we introduce a novel Artificial Intelligence (AI) assistant that elicits a user's intention, assesses whether ongoing activities are in line with that intention, and provides gentle nudges when deviations occur. The system leverages a large language model to analyze screenshots, application titles, and URLs, issuing notifications when behavior diverges from the stated goal. Its detection accuracy is refined through initial clarification dialogues and continuous user feedback. In a three-week, within-subjects field deployment with 22 participants, we compared our assistant to both a rule-based intent reminder system and a passive baseline that only logged activity. Results indicate that our AI assistant effectively supports users in maintaining focus and aligning their digital behavior with their intentions. Our source code is publicly available at https://intentassistant.github.io
Learning Correlated Reward Models: Statistical Barriers and Opportunities
Cherapanamjeri, Yeshwanth, Daskalakis, Constantinos, Farina, Gabriele, Mohammadpour, Sobhan
Random Utility Models (RUMs) are a classical framework for modeling user preferences and play a key role in reward modeling for Reinforcement Learning from Human Feedback (RLHF). However, a crucial shortcoming of many of these techniques is the Independence of Irrelevant Alternatives (IIA) assumption, which collapses \emph{all} human preferences to a universal underlying utility function, yielding a coarse approximation of the range of human preferences. On the other hand, statistical and computational guarantees for models avoiding this assumption are scarce. In this paper, we investigate the statistical and computational challenges of learning a \emph{correlated} probit model, a fundamental RUM that avoids the IIA assumption. First, we establish that the classical data collection paradigm of pairwise preference data is \emph{fundamentally insufficient} to learn correlational information, explaining the lack of statistical and computational guarantees in this setting. Next, we demonstrate that \emph{best-of-three} preference data provably overcomes these shortcomings, and devise a statistically and computationally efficient estimator with near-optimal performance. These results highlight the benefits of higher-order preference data in learning correlated utilities, allowing for more fine-grained modeling of human preferences. Finally, we validate these theoretical guarantees on several real-world datasets, demonstrating improved personalization of human preferences.