Reinforcement Learning (RL)-based recommender systems (RSs) have garnered considerable attention due to their ability to learn optimal recommendation policies and maximize long-term user rewards. However, deploying RL models directly in online environments and generating authentic data through A/B tests can pose challenges and require substantial resources.

The $K$-armed dueling bandits problem, where the feedback is in the form of noisy pairwise preferences, has been widely studied due its applications in information retrieval, recommendation systems, etc. Motivated by concerns that user preferences/tastes can evolve over time, we consider the problem of _dueling bandits with distribution shifts_. Specifically, we study the recent notion of _significant shifts_ (Suk and Kpotufe, 2022), and ask whether one can design an _adaptive_ algorithm for the dueling problem with $O(\sqrt{K\tilde{L}T})$ dynamic regret,where $\tilde{L}$ is the (unknown) number of significant shifts in preferences. We show that the answer to this question depends on the properties of underlying preference distributions. Firstly, we give an impossibility result that rules out any algorithm with $O(\sqrt{K\tilde{L}T})$ dynamic regret under the well-studied Condorcet and SST classes of preference distributions. Secondly, we show that $\text{SST}\cap \text{STI}$ is the largest amongst popular classes of preference distributions where it is possible to design such an algorithm. Overall, our results provides an almost complete resolution of the above question for the hierarchy of distribution classes.

Voice Assistants (VAs) such as Amazon Alexa or Google Assistant rely on wake-word detection to respond to people's commands, which could potentially be vulnerable to audio adversarial examples. In this work, we target our attack on the wake-word detection system. Our goal is to jam the model with some inconspicuous background music to deactivate the VAs while our audio adversary is present. We implemented an emulated wake-word detection system of Amazon Alexa based on recent publications.

While personalized recommendations systems have become increasingly popular, ensuring user data protection remains a top concern in the development of these learning systems. A common approach to enhancing privacy involves training models using anonymous data rather than individual data. In this paper, we explore a natural technique called look-alike clustering, which involves replacing sensitive features of individuals with the cluster's average values. We provide a precise analysis of how training models using anonymous cluster centers affects their generalization capabilities. We focus on an asymptotic regime where the size of the training set grows in proportion to the features dimension. Our analysis is based on the Convex Gaussian Minimax Theorem (CGMT) and allows us to theoretically understand the role of different model components on the generalization error. In addition, we demonstrate that in certain high-dimensional regimes, training over anonymous cluster centers acts as a regularization and improves generalization error of the trained models. Finally, we corroborate our asymptotic theory with finite-sample numerical experiments where we observe a perfect match when the sample size is only of order of a few hundreds.

Cookies are designed to enable more accurate identification and tracking of user behavior, in turn allowing for more personalized ads and better performing ad campaigns. Given the additional information that is recorded, questions related to privacy and fairness naturally arise. How does a user's consent decision influence how much the system can learn about their demographic and tastes? Is the impact of a user's consent decision on the recommender system's ability to learn about their latent attributes uniform across demographics? We investigate these questions in the context of an engagement-driven recommender system using simulation. We empirically demonstrate that when consent rates exhibit demographic-dependence, user consent has a disparate impact on the recommender agent's ability to estimate users' latent attributes. In particular, we find that when consent rates are demographic-dependent, a user disagreeing to share their cookie may counter-intuitively cause the recommender agent to know more about the user than if the user agreed to share their cookie. Furthermore, the gap in base consent rates across demographics serves as an amplifier: users from the lower consent rate demographic who agree to cookie sharing generally experience higher estimation errors than the same users from the higher consent rate demographic, and conversely for users who choose to disagree to cookie sharing, with these differences increasing in consent rate gap. We discuss the need for new notions of fairness that encourage consistency between a user's privacy decisions and the system's ability to estimate their latent attributes.

An intelligent conversational agent (a.k.a., chat-bot) could embrace conversational technologies to obtain user preferences online, to overcome inherent limitations of recommender systems trained over the offline historical user behaviors. In this paper, we propose CORE, a new offline-training and online-checking framework to plug a COnversational agent into REcommender systems. Unlike most prior conversational recommendation approaches that systemically combine conversational and recommender parts through a reinforcement learning framework, CORE bridges the conversational agent and recommender system through a unified uncertainty minimization framework, which can be easily applied to any existing recommendation approach. Concretely, CORE treats a recommender system as an offline estimator to produce an estimated relevance score for each item, while CORE regards a conversational agent as an online checker that checks these estimated scores in each online session. We define uncertainty as the sum of unchecked relevance scores. In this regard, the conversational agent acts to minimize uncertainty via querying either attributes or items. Towards uncertainty minimization, we derive the certainty gain of querying each attribute and item, and develop a novel online decision tree algorithm to decide what to query at each turn. Our theoretical analysis reveals the bound of the expected number of turns of CORE in a cold-start setting. Experimental results demonstrate that CORE can be seamlessly employed on a variety of recommendation approaches, and can consistently bring significant improvements in both hot-start and cold-start settings.

Text-based interactive recommendation provides richer user preferences and has demonstrated advantages over traditional interactive recommender systems. However, recommendations can easily violate preferences of users from their past natural-language feedback, since the recommender needs to explore new items for further improvement. To alleviate this issue, we propose a novel constraint-augmented reinforcement learning (RL) framework to efficiently incorporate user preferences over time. Specifically, we leverage a discriminator to detect recommendations violating user historical preference, which is incorporated into the standard RL objective of maximizing expected cumulative future rewards. Our proposed framework is general and is further extended to the task of constrained text generation. Empirical results show that the proposed method yields consistent improvement relative to standard RL methods.

This paper proposes a theoretical analysis of recommendation systems in an online setting, where items are sequentially recommended to users over time. In each round, a user, randomly picked from a population of $m$ users, arrives. The decision-maker observes the user and selects an item from a catalogue of $n$ items. Importantly, an item cannot be recommended twice to the same user. The probabilities that a user likes each item are unknown, and the performance of the recommendation algorithm is captured through its regret, considering as a reference an Oracle algorithm aware of these probabilities. We investigate various structural assumptions on these probabilities: we derive for each of them regret lower bounds, and devise algorithms achieving these limits. Interestingly, our analysis reveals the relative weights of the different components of regret: the component due to the constraint of not presenting the same item twice to the same user, that due to learning the chances users like items, and finally that arising when learning the underlying structure.

Recommender systems aim to predict personalized rankings based on user preference data. With the rise of Language Models (LMs), LM-based recommenders have been widely explored due to their extensive world knowledge and powerful reasoning abilities. Most of the LM-based recommenders convert historical interactions into language prompts, pairing with a positive item as the target response and fine-tuning LM with a language modeling loss. However, the current objective fails to fully leverage preference data and is not optimized for personalized ranking tasks, which hinders the performance of LM-based recommenders. Inspired by the current advancement of Direct Preference Optimization (DPO) in human preference alignment and the success of softmax loss in recommendations, we propose Softmax-DPO (\textbf{S-DPO}) to instill ranking information into the LM to help LM-based recommenders distinguish preferred items from negatives, rather than solely focusing on positives. Specifically, we incorporate multiple negatives in user preference data and devise an alternative version of DPO loss tailored for LM-based recommenders, which is extended from the traditional full-ranking Plackett-Luce (PL) model to partial rankings and connected to softmax sampling strategies. Theoretically, we bridge S-DPO with the softmax loss over negative sampling and find that it has an inherent benefit of mining hard negatives, which assures its exceptional capabilities in recommendation tasks. Empirically, extensive experiments conducted on three real-world datasets demonstrate the superiority of S-DPO to effectively model user preference and further boost recommendation performance while providing better rewards for preferred items.

Conversational Recommender Systems (CRS) actively elicit user preferences to generate adaptive recommendations. Mainstream reinforcement learning-based CRS solutions heavily rely on handcrafted reward functions, which may not be aligned with user intent in CRS tasks. Therefore, the design of task-specific rewards is critical to facilitate CRS policy learning, which remains largely under-explored in the literature. In this work, we propose a novel approach to address this challenge by learning intrinsic rewards from interactions with users. Specifically, we formulate intrinsic reward learning as a multi-objective bi-level optimization problem. The inner level optimizes the CRS policy augmented by the learned intrinsic rewards, while the outer level drives the intrinsic rewards to optimize two CRS-specific objectives: maximizing the success rate and minimizing the number of turns to reach a successful recommendation}in conversations. To evaluate the effectiveness of our approach, we conduct extensive experiments on three public CRS benchmarks. The results show that our algorithm significantly improves CRS performance by exploiting informative learned intrinsic rewards.