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What Is Conversational AI and How Does It Work?

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Customer support is an integral part of every business; without offering support services, it is difficult to achieve maximum customer satisfaction. To ensure the same, businesses hire professionals who work round the clock to deliver support services. No matter how efficiently a business handles this segment, they might have to face problems such as "delay in responding customers' queries" or "making a customer wait to connect with the support professionals", and more. A Conversational AI is a perfect solution to this most common challenge that manufacturing, FMCG, retail, e-commerce, and other industries are facing. Never heard of this term?


Apple Acquires AI Startup Vilynx to Improve Siri

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Apple earlier this year acquired artificial intelligence startup Vilynx with the aim of improving the Siri voice assistant built into Apple devices, reports Bloomberg. The Vilynx website is now defunct, but the company described itself as "AI for media," and it developed tools to help media companies compete against Netflix and other major media giants. Vilynx had a tool that catalogued raw video to make it searchable, providing metadata for video, text, and images. It processed video and then provided relevant content tags. The service also generated rich, motion previews of content offerings, and provided search tools for surfacing content across videos, articles, and images.


The brand-new Amazon Echo and Echo Dot speakers are already on sale--here's how to save

USATODAY - Tech Top Stories

The all-new Echo just got a price cut. Purchases you make through our links may earn us a commission. There's no better entry-point into the wide world of smart homes than a smart speaker--and Amazon has a few brand-new models to shop with its all-new Echo and Echo Dot 4th generation speakers. Both devices are on sale when you add more than one of each to your cart. While supplies last, you can get two Amazon Echo 4th gens, $99.99 each, to your cart and enter coupon code ECHO2PK at checkout to save $30, dropping your subtotal for both from $199.98 to $169.98.


Best Artificial Intelligence Software, Free Open-Source AI Tools - ITFirms

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Know about the scope, importance, features, types, and best examples of AI Software! The first industrial revolution was marked by the evolution of steam and water power, the second one was followed by electricity, the third one was marked by computing giving way to the fourth industrial revolution which will feature and enhance Artificial Intelligence and Big Data. We are now living in times where technology allows us to communicate and tell stories which otherwise would have never been possible to document. The inclusion of artificial intelligence in daily lives has helped humans to have a digital assistant who thinks in the same way and helps them with problem-solving, learning, planning, decision making via speech recognition sensors. AI Software is computer programs that possess and mimic near-human behaviour with the help of learning various data patterns and similar insights.


AI Assistant, Communicate With Your Leads At Scale

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The Structurely AI Assistant is ready for her interview. Check out her objectives, skills, past work, and references.


Major Benefits of Artificial Intelligence in Education

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Artificial intelligence is now becoming an integral part of our lives and has defined its role in various fields. Now Artificial Intelligence is no longer just confined to movies related to science fiction. We find it is a part of our routine lives and in our classrooms. Since there are many AI tools in the market such as Google Assistant, Amazon Alexa, and Apple's Siri, we are just starting to see the presence of AI in the field of education as well. Here are some key benefits of Artificial Intelligence in education which helps in the overall learning experience. The personalization in education is one of the benefits that Artificial Intelligence is expected to contain in its armory.


Apple reportedly bought a video AI startup for $50 million as it tries to improve Siri and other apps

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Apple added to its rapidly growing artificial intelligence portfolio earlier this year by acquiring Spain-based AI video startup Vilynx for approximately $50 million, Bloomberg reported Tuesday. Vilynx, headquartered in Barcelona, built software that leverages computer vision to analyze a video's visual, text, and audio content with the goal of "understanding" what's in the video, which helps it categorize and tag metadata, generate automated video previews, and recommend related content, according to an earlier version of its website. Apple told Bloomberg that it "buys smaller technology companies from time to time and we generally do not discuss our purpose or plans," but the company could potentially use Vilynx's technology to help improve a variety of apps. Siri, search, Photos, and other apps that rely on Apple being able to accurately organize and surface information are possible candidates, as are Apple TV, Music, News, and other apps that use recommendation engines to present users with related content. CEO Tim Cook has repeatedly talked up the potential of augmented reality as well, which could also make use of AI-based tools like Vilynx.


Apple's latest acquisition uses AI to figure out what's in your videos

Engadget

Add another AI startup to Apple's growing list of 2020 acquisitions. According to Bloomberg's Mark Gurman, the company bought a firm called Vilynx earlier this year. The startup had been training an AI that could understand the content of a video by looking at its visual, audio and text cues. Vilynx used the capabilities of its technology to create tags that made videos more searchable. Apple reportedly paid 50 million to acquire the startup.


A new threat matrix outlines attacks against machine learning systems - Help Net Security

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A report published last year has noted that most attacks against artificial intelligence (AI) systems are focused on manipulating them (e.g., influencing recommendation systems to favor specific content), but that new attacks using machine learning (ML) are within attackers' capabilities. Microsoft now says that attacks on machine learning (ML) systems are on the uptick and MITRE notes that, in the last three years, "major companies such as Google, Amazon, Microsoft, and Tesla, have had their ML systems tricked, evaded, or misled." At the same time, most businesses don't have the right tools in place to secure their ML systems and are looking for guidance. Experts at Microsoft, MITRE, IBM, NVIDIA, the University of Toronto, the Berryville Institute of Machine Learning and several other companies and educational organizations have therefore decided to create the first version of the Adversarial ML Threat Matrix, to help security analysts detect and respond to this new type of threat. Machine learning is a subset of artificial intelligence (AI).


Ditch the soundbar with new Amazon Echo speakers

USATODAY - Tech Top Stories

Besides sporting a new round look, Amazon's updated fourth generation Echo speakers have something else going for them. Buy a pair for $200 and they make fabulous TV speakers. Without wires spread across the room from the TV. TV's have gotten way thinner and cheaper over the years, and a big casualty has been the tinny speaker, sending many consumers to soundbars that fit near the TV and connect directly. The advantages to two Echo speakers instead are huge.