Personal Assistant Systems
An Exploratory Study of Tweets about the SARS-CoV-2 Omicron Variant: Insights from Sentiment Analysis, Language Interpretation, Source Tracking, Type Classification, and Embedded URL Detection
Thakur, Nirmalya, Han, Chia Y.
This paper presents the findings of an exploratory study on the continuously generating Big Data on Twitter related to the sharing of information, news, views, opinions, ideas, feedback, and experiences about the COVID-19 pandemic, with a specific focus on the Omicron variant, which is the globally dominant variant of SARS-CoV-2 at this time. A total of 12028 tweets about the Omicron variant were studied, and the specific characteristics of tweets that were analyzed include - sentiment, language, source, type, and embedded URLs. The findings of this study are manifold. First, from sentiment analysis, it was observed that 50.5% of tweets had a neutral emotion. The other emotions - bad, good, terrible, and great were found in 15.6%, 14.0%, 12.5%, and 7.5% of the tweets, respectively. Second, the findings of language interpretation showed that 65.9% of the tweets were posted in English. It was followed by Spanish, French, Italian, and other languages. Third, the findings from source tracking showed that Twitter for Android was associated with 35.2% of tweets. It was followed by Twitter Web App, Twitter for iPhone, Twitter for iPad, and other sources. Fourth, studying the type of tweets revealed that retweets accounted for 60.8% of the tweets, it was followed by original tweets and replies that accounted for 19.8% and 19.4% of the tweets, respectively. Fifth, in terms of embedded URL analysis, the most common domain embedded in the tweets was found to be twitter.com, which was followed by biorxiv.org, nature.com, and other domains. Finally, to support similar research in this field, we have developed a Twitter dataset that comprises more than 500,000 tweets about the SARS-CoV-2 omicron variant since the first detected case of this variant on November 24, 2021.
History of Artificial Intelligence
Through generations, the field of artificial intelligence has persevered and become a hugely significant part of modern life. Of the myriad technological advances of the 20th and 21st centuries, one of the most influential is undoubtedly artificial intelligence (AI). From search engine algorithms reinventing how we look for information to Amazon's Alexa in the consumer sector, AI has become a major technology driving the entire tech industry forward into the future. According to a study from Grand View Research, the global AI industry was valued at $93.5 billion in 2021. AI as a force in the tech industry exploded in prominence in the 2000s and 2010s, but AI has been around in some form or fashion since at least 1950 and arguably stretches back even further than that.
Council Post: How Intelligent Automation Is Transforming Banks
Nitin Rakesh, a distinguished leader in the IT services industry, is the Chief Executive Officer and Director of Mphasis. For centuries, banks demonstrated expertise in keeping, lending and saving money. In return, customers followed a bank's regulations. This included how banks stipulated interest rates for lending, identified creditworthy cohorts and facilitated banking transactions. Fast-forward to 2020, and banks are now viewed under the same lens as customer-facing organizations like movie theatres, restaurants and hotels.
A Hybrid Recommender System for Recommending Smartphones to Prospective Customers
Biswas, Pratik K., Liu, Songlin
Recommender Systems are a subclass of machine learning systems that employ sophisticated information filtering strategies to reduce the search time and suggest the most relevant items to any particular user. Hybrid recommender systems combine multiple recommendation strategies in different ways to benefit from their complementary advantages. Some hybrid recommender systems have combined collaborative filtering and content-based approaches to build systems that are more robust. In this paper, we propose a hybrid recommender system, which combines Alternating Least Squares (ALS) based collaborative filtering with deep learning to enhance recommendation performance as well as overcome the limitations associated with the collaborative filtering approach, especially concerning its cold start problem. In essence, we use the outputs from ALS (collaborative filtering) to influence the recommendations from a Deep Neural Network (DNN), which combines characteristic, contextual, structural and sequential information, in a big data processing framework. We have conducted several experiments in testing the efficacy of the proposed hybrid architecture in recommending smartphones to prospective customers and compared its performance with other open-source recommenders. The results have shown that the proposed system has outperformed several existing hybrid recommender systems.
Enhancing Collaborative Filtering Recommender with Prompt-Based Sentiment Analysis
Dang, Elliot, Hu, Zheyuan, Li, Tong
Collaborative Filtering(CF) recommender is a crucial application in the online market and ecommerce. However, CF recommender has been proven to suffer from persistent problems related to sparsity of the user rating that will further lead to a cold-start issue. Existing methods address the data sparsity issue by applying token-level sentiment analysis that translate text review into sentiment scores as a complement of the user rating. In this paper, we attempt to optimize the sentiment analysis with advanced NLP models including BERT and RoBERTa, and experiment on whether the CF recommender has been further enhanced. We build the recommenders on the Amazon US Reviews dataset, and tune the pretrained BERT and RoBERTa with the traditional fine-tuned paradigm as well as the new prompt-based learning paradigm. Experimental result shows that the recommender enhanced with the sentiment ratings predicted by the fine-tuned RoBERTa has the best performance, and achieved 30.7% overall gain by comparing MAP, NDCG and precision at K to the baseline recommender. Prompt-based learning paradigm, although superior to traditional fine-tune paradigm in pure sentiment analysis, fail to further improve the CF recommender.
What Kind of Big Companies can be Developed Using AI?
Sundar Pichai, Google CEO, stated that AI's impact on human development would be greater than the impact of electricity or fire. Although it may sound lofty, AI's potential is evident from its use to discover space, combat climate change, and develop cancer treatments. Although it is difficult to visualize the impact of machines making quicker and more accurate decisions than humans, one thing is certain: 2022 will see breakthroughs and trends in AI and ML. All over the globe, artificial technology trends are generating much buzz. This technology has revolutionized nearly every sector of various industries. The automation of business workflows has made it possible for industries to thrive since artificial intelligence. Every business, from small-scale start-ups to established businesses, wants to reap the benefits of this incredible technology.
The future of AIops in the enterprise
We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. The combination of Wi-Fi 6 and 5G mobility, combined with an increasingly wired and mobile world of internet of things (IoT) technology, promises to bring billions more devices onto networks in the coming years. This will have a profound impact on workplaces of the future, in ways that go far beyond the clear trends of remote employees and hybrid workforces. The world is entering a place where many people can seamlessly connect with fellow workers virtually from any location, with the workplace becoming more intelligent and hoteling becoming the norm. Examples include the ability to schedule a desk similar to seats at the movies or a flight, as well as the ability to crowdsource the temperature in the office.
Defending Substitution-Based Profile Pollution Attacks on Sequential Recommenders
Yue, Zhenrui, Zeng, Huimin, Kou, Ziyi, Shang, Lanyu, Wang, Dong
While sequential recommender systems achieve significant improvements on capturing user dynamics, we argue that sequential recommenders are vulnerable against substitution-based profile pollution attacks. To demonstrate our hypothesis, we propose a substitution-based adversarial attack algorithm, which modifies the input sequence by selecting certain vulnerable elements and substituting them with adversarial items. In both untargeted and targeted attack scenarios, we observe significant performance deterioration using the proposed profile pollution algorithm. Motivated by such observations, we design an efficient adversarial defense method called Dirichlet neighborhood sampling. Specifically, we sample item embeddings from a convex hull constructed by multi-hop neighbors to replace the original items in input sequences. During sampling, a Dirichlet distribution is used to approximate the probability distribution in the neighborhood such that the recommender learns to combat local perturbations. Additionally, we design an adversarial training method tailored for sequential recommender systems. In particular, we represent selected items with one-hot encodings and perform gradient ascent on the encodings to search for the worst case linear combination of item embeddings in training. As such, the embedding function learns robust item representations and the trained recommender is resistant to test-time adversarial examples. Extensive experiments show the effectiveness of both our attack and defense methods, which consistently outperform baselines by a significant margin across model architectures and datasets.
Modeling Multi-interest News Sequence for News Recommendation
A session-based news recommender system recommends the next news to a user by modeling the potential interests embedded in a sequence of news read/clicked by her/him in a session. Generally, a user's interests are diverse, namely there are multiple interests corresponding to different types of news, e.g., news of distinct topics, within a session. %Modeling such multiple interests is critical for precise news recommendation. However, most of existing methods typically overlook such important characteristic and thus fail to distinguish and model the potential multiple interests of a user, impeding accurate recommendation of the next piece of news. Therefore, this paper proposes multi-interest news sequence (MINS) model for news recommendation. In MINS, a news encoder based on self-attention is devised on learn an informative embedding for each piece of news, and then a novel parallel interest network is devised to extract the potential multiple interests embedded in the news sequence in preparation for the subsequent next-news recommendations. The experimental results on a real-world dataset demonstrate that our model can achieve better performance than the state-of-the-art compared models.
HICF: Hyperbolic Informative Collaborative Filtering
Yang, Menglin, Li, Zhihao, Zhou, Min, Liu, Jiahong, King, Irwin
Considering the prevalence of the power-law distribution in user-item networks, hyperbolic space has attracted considerable attention and achieved impressive performance in the recommender system recently. The advantage of hyperbolic recommendation lies in that its exponentially increasing capacity is well-suited to describe the power-law distributed user-item network whereas the Euclidean equivalent is deficient. Nonetheless, it remains unclear which kinds of items can be effectively recommended by the hyperbolic model and which cannot. To address the above concerns, we take the most basic recommendation technique, collaborative filtering, as a medium, to investigate the behaviors of hyperbolic and Euclidean recommendation models. The results reveal that (1) tail items get more emphasis in hyperbolic space than that in Euclidean space, but there is still ample room for improvement; (2) head items receive modest attention in hyperbolic space, which could be considerably improved; (3) and nonetheless, the hyperbolic models show more competitive performance than Euclidean models. Driven by the above observations, we design a novel learning method, named hyperbolic informative collaborative filtering (HICF), aiming to compensate for the recommendation effectiveness of the head item while at the same time improving the performance of the tail item. The main idea is to adapt the hyperbolic margin ranking learning, making its pull and push procedure geometric-aware, and providing informative guidance for the learning of both head and tail items. Extensive experiments back up the analytic findings and also show the effectiveness of the proposed method. The work is valuable for personalized recommendations since it reveals that the hyperbolic space facilitates modeling the tail item, which often represents user-customized preferences or new products.