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 Personal Assistant Systems



Control Variates for Slate Off-Policy Evaluation

Neural Information Processing Systems

We study the problem of off-policy evaluation from batched contextual bandit data with multidimensional actions, often termed slates. The problem is common to recommender systems and user-interface optimization, and it is particularly challenging because of the combinatorially-sized action space. Swaminathan et al. (2017) have proposed the pseudoinverse (PI) estimator under the assumption that the conditional mean rewards are additive in actions. Using control variates, we consider a large class of unbiased estimators that includes as specific cases the PI estimator and (asymptotically) its self-normalized variant. By optimizing over this class, we obtain new estimators with risk improvement guarantees over both the PI and the self-normalized PI estimators.


On the Generalizability and Predictability of Recommender Systems

Neural Information Processing Systems

While other areas of machine learning have seen more and more automation, designing a high-performing recommender system still requires a high level of human effort. Furthermore, recent work has shown that modern recommender system algorithms do not always improve over well-tuned baselines. A natural follow-up question is, "how do we choose the right algorithm for a new dataset and performance metric?" In this work, we start by giving the first large-scale study of recommender system approaches by comparing 24 algorithms and 100 sets of hyperparameters across 85 datasets and 315 metrics. We find that the best algorithms and hyperparameters are highly dependent on the dataset and performance metric. However, there is also a strong correlation between the performance of each algorithm and various meta-features of the datasets. Motivated by these findings, we create RecZilla, a meta-learning approach to recommender systems that uses a model to predict the best algorithm and hyperparameters for new, unseen datasets. By using far more meta-training data than prior work, RecZilla is able to substantially reduce the level of human involvement when faced with a new recommender system application.


On the Generalizability and Predictability of Recommender Systems

Neural Information Processing Systems

While other areas of machine learning have seen more and more automation, designing a high-performing recommender system still requires a high level of human effort. Furthermore, recent work has shown that modern recommender system algorithms do not always improve over well-tuned baselines. A natural follow-up question is, "how do we choose the right algorithm for a new dataset and performance metric?" In this work, we start by giving the first large-scale study of recommender system approaches by comparing 24 algorithms and 100 sets of hyperparameters across 85 datasets and 315 metrics. We find that the best algorithms and hyperparameters are highly dependent on the dataset and performance metric. However, there is also a strong correlation between the performance of each algorithm and various meta-features of the datasets. Motivated by these findings, we create RecZilla, a meta-learning approach to recommender systems that uses a model to predict the best algorithm and hyperparameters for new, unseen datasets. By using far more meta-training data than prior work, RecZilla is able to substantially reduce the level of human involvement when faced with a new recommender system application.


Graph Convolution Network based Recommender Systems: Learning Guarantee and Item Mixture Powered Strategy

Neural Information Processing Systems

Inspired by their powerful representation ability on graph-structured data, Graph Convolution Networks (GCNs) have been widely applied to recommender systems, and have shown superior performance. Despite their empirical success, there is a lack of theoretical explorations such as generalization properties. In this paper, we take a first step towards establishing a generalization guarantee for GCN-based recommendation models under inductive and transductive learning. We mainly investigate the roles of graph normalization and non-linear activation, providing some theoretical understanding, and construct extensive experiments to further verify these findings empirically. Furthermore, based on the proven generalization bound and the challenge of existing models in discrete data learning, we propose Item Mixture (IMix) to enhance recommendation. It models discrete spaces in a continuous manner by mixing the embeddings of positive-negative item pairs, and its effectiveness can be strictly guaranteed from empirical and theoretical aspects.


AGang of Adversarial Bandits

Neural Information Processing Systems

We consider running multiple instances of multi-armed bandit (MAB) problems in parallel. A main motivation for this study are online recommendation systems, in which each of N users is associated with a MAB problem and the goal is to exploit users' similarity in order to learn users' preferences to K items more efficiently. We consider the adversarial MAB setting, whereby an adversary is free to choose which user and which loss to present to the learner during the learning process. Users are in a social network and the learner is aided by a-priori knowledge of the strengths of the social links between all pairs of users. It is assumed that if the social link between two users is strong then they tend to share the same action.



Online Clustering of Bandits with Misspecified User Models

Neural Information Processing Systems

The contextual linear bandit is an important online learning problem where given arm features, a learning agent selects an arm at each round to maximize the cumulative rewards in the long run. A line of works, called the clustering of bandits (CB), utilize the collaborative effect over user preferences and have shown significant improvements over classic linear bandit algorithms. However, existing CB algorithms require well-specified linear user models and can fail when this critical assumption does not hold. Whether robust CB algorithms can be designed for more practical scenarios with misspecified user models remains an open problem. In this paper, we are the first to present the important problem of clustering of bandits with misspecified user models (CBMUM), where the expected rewards in user models can be perturbed away from perfect linear models. We devise two robust CB algorithms, RCLUMB and RSCLUMB (representing the learned clustering structure with dynamic graph and sets, respectively), that can accommodate the inaccurate user preference estimations and erroneous clustering caused by model misspecifications. We prove regret upper bounds of O(ฯต T mdlogT + d mT logT) for our algorithms under milder assumptions than previous CB works (notably, we move past a restrictive technical assumption on the distribution of the arms), which match the lower bound asymptotically in T up to logarithmic factors, and also match the state-of-the-art results in several degenerate cases. The techniques in proving the regret caused by misclustering users are quite general and may be of independent interest. Experiments on both synthetic and real-world data show our outperformance over previous algorithms.



The Minority Matters: ADiversity-Promoting Collaborative Metric Learning Algorithm

Neural Information Processing Systems

Collaborative Metric Learning (CML) has recently emerged as a popular method in recommendation systems (RS), closing the gap between metric learning and Collaborative Filtering. Following the convention of RS, existing methods exploit unique user representation in their model design. This paper focuses on a challenging scenario where a user has multiple categories of interests. Under this setting, we argue that the unique user representation might induce preference bias, especially when the item category distribution is imbalanced. To address this issue, we propose a novel method called Diversity-Promoting Collaborative Metric Learning (DPCML), with the hope of considering the commonly ignored minority interest of the user.