Causal reasoning and logical reasoning are two important types of reasoning abilities for human intelligence. However, their relationship has not been extensively explored under machine intelligence context. In this paper, we explore how the two reasoning abilities can be jointly modeled to enhance both accuracy and explainability of machine learning models. More specifically, by integrating two important types of reasoning ability -- counterfactual reasoning and (neural) logical reasoning -- we propose Counterfactual Collaborative Reasoning (CCR), which conducts counterfactual logic reasoning to improve the performance. In particular, we use recommender system as an example to show how CCR alleviate data scarcity, improve accuracy and enhance transparency. Technically, we leverage counterfactual reasoning to generate "difficult" counterfactual training examples for data augmentation, which -- together with the original training examples -- can enhance the model performance. Since the augmented data is model irrelevant, they can be used to enhance any model, enabling the wide applicability of the technique. Besides, most of the existing data augmentation methods focus on "implicit data augmentation" over users' implicit feedback, while our framework conducts "explicit data augmentation" over users explicit feedback based on counterfactual logic reasoning. Experiments on three real-world datasets show that CCR achieves better performance than non-augmented models and implicitly augmented models, and also improves model transparency by generating counterfactual explanations.

Timeliness and contextual accuracy of recommendations are increasingly important when delivering contemporary digital marketing experiences. Conventional recommender systems (RS) suggest relevant but time-invariant items to users by accounting for their past purchases. These recommendations only map to customers' general preferences rather than a customer's specific needs immediately preceding a purchase. In contrast, RSs that consider the order of transactions, purchases, or experiences to measure evolving preferences can offer more salient and effective recommendations to customers: Sequential RSs not only benefit from a better behavioral understanding of a user's current needs but also provide better predictive power. In this paper, we demonstrate and rank the effectiveness of a sequential recommendation system by utilizing a production dataset of over 2.7 million credit card transactions for 46K cardholders. The methodfirst employs an autoencoder on raw transaction data and submits observed transaction encodings to a GRU-based sequential model. The sequential model produces a MAP@1 metric of 47% on the out-of-sample test set, in line with existing research. We also discuss implications for embedding real-timepredictions using the sequential RS into Nexus, a scalable, lowlatency, event-based digital experience architecture. NTRODUCTION Recommender systems (RS) suggest relevant items to users by accounting for preferences and past purchases. A RS can narrow down purchase options by marketing attractive items andthereby enhance a user's experience and boost sales.

We introduce a novel class of sample-based explanations we term high-dimensional representers, that can be used to explain the predictions of a regularized high-dimensional model in terms of importance weights for each of the training samples. Our workhorse is a novel representer theorem for general regularized high-dimensional models, which decomposes the model prediction in terms of contributions from each of the training samples: with positive (negative) values corresponding to positive (negative) impact training samples to the model's prediction. We derive consequences for the canonical instances of $\ell_1$ regularized sparse models, and nuclear norm regularized low-rank models. As a case study, we further investigate the application of low-rank models in the context of collaborative filtering, where we instantiate high-dimensional representers for specific popular classes of models. Finally, we study the empirical performance of our proposed methods on three real-world binary classification datasets and two recommender system datasets. We also showcase the utility of high-dimensional representers in explaining model recommendations.

In online exploration systems where users with fixed preferences repeatedly arrive, it has recently been shown that O(1), i.e., bounded regret, can be achieved when the system is modeled as a linear contextual bandit. This result may be of interest for recommender systems, where the popularity of their items is often short-lived, as the exploration itself may be completed quickly before potential long-run non-stationarities come into play. However, in practice, exact knowledge of the linear model is difficult to justify. Furthermore, potential existence of unobservable covariates, uneven user arrival rates, interpretation of the necessary rank condition, and users opting out of private data tracking all need to be addressed for practical recommender system applications. In this work, we conduct a theoretical study to address all these issues while still achieving bounded regret. Aside from proof techniques, the key differentiating assumption we make here is the presence of effective Synthetic Control Methods (SCM), which are shown to be a practical relaxation of the exact linear model knowledge assumption. We verify our theoretical bounded regret result using a minimal simulation experiment.

Recommender Systems (RS) currently represent a fundamental tool in online services, especially with the advent of Online Social Networks (OSN). In this case, users generate huge amounts of contents and they can be quickly overloaded by useless information. At the same time, social media represent an important source of information to characterize contents and users' interests. RS can exploit this information to further personalize suggestions and improve the recommendation process. In this paper we present a survey of Recommender Systems designed and implemented for Online and Mobile Social Networks, highlighting how the use of social context information improves the recommendation task, and how standard algorithms must be enhanced and optimized to run in a fully distributed environment, as opportunistic networks. We describe advantages and drawbacks of these systems in terms of algorithms, target domains, evaluation metrics and performance evaluations. Eventually, we present some open research challenges in this area.

Model evolution and constant availability of data are two common phenomena in large-scale real-world machine learning applications, e.g. ads and recommendation systems. To adapt, the real-world system typically retrain with all available data and online learn with recently available data to update the models periodically with the goal of better serving performance. In this paper, we propose a novel framework, named Confidence Ranking, which designs the optimization objective as a ranking function with two different models. Our confidence ranking loss allows direct optimization of the logits output for different convex surrogate functions of metrics, e.g. AUC and Accuracy depending on the target task and dataset. Armed with our proposed methods, our experiments show that the introduction of confidence ranking loss can outperform all baselines on the CTR prediction tasks of public and industrial datasets. This framework has been deployed in the advertisement system of JD.com to serve the main traffic in the fine-rank stage.

In the recommender system community, this situation is known as the "cold-start" problem [7, 9], where rare ('cold') entities (e.g., We present Variational Bayesian Network (VBN) - a novel Bayesian unpopular items or new items that are introduced to the catalog) are entity representation learning model that utilizes hierarchical and often poorly represented due to insufficient statistics. In the natural relational side information and is particularly useful for modeling language processing community, where the focus is on learning entities in the "long-tail", where the data is scarce. VBN provides representations for words and phrases, a common mitigation is to better modeling for long-tail entities via two complementary mechanisms: increase the training set size by utilizing increasingly larger corpus First, VBN employs informative hierarchical priors that e.g., BERT [20, 39]. However, it was shown that even when enable information propagation between entities sharing common increasing the amount of co-occurrence data, the existence of rare, ancestors. Additionally, VBN models explicit relations between entities out-of-vocabulary entities persists [26, 50, 52, 53].

The widespread diffusion of connected smart devices has contributed to the rapid expansion and evolution of the Internet at its edge. Personal mobile devices interact with other smart objects in their surroundings, adapting behavior based on rapidly changing user context. The ability of mobile devices to process this data locally is crucial for quick adaptation. This can be achieved through a single elaboration process integrated into user applications or a middleware platform for context processing. However, the lack of public datasets considering user context complexity in the mobile environment hinders research progress. We introduce MyDigitalFootprint, a large-scale dataset comprising smartphone sensor data, physical proximity information, and Online Social Networks interactions. This dataset supports multimodal context recognition and social relationship modeling. It spans two months of measurements from 31 volunteer users in their natural environment, allowing for unrestricted behavior. Existing public datasets focus on limited context data for specific applications, while ours offers comprehensive information on the user context in the mobile environment. To demonstrate the dataset's effectiveness, we present three context-aware applications utilizing various machine learning tasks: (i) a social link prediction algorithm based on physical proximity data, (ii) daily-life activity recognition using smartphone-embedded sensors data, and (iii) a pervasive context-aware recommender system. Our dataset, with its heterogeneity of information, serves as a valuable resource to validate new research in mobile and edge computing.

Probabilistic user modeling is essential for building machine learning systems in the ubiquitous cases with humans in the loop. However, modern advanced user models, often designed as cognitive behavior simulators, are incompatible with modern machine learning pipelines and computationally prohibitive for most practical applications. We address this problem by introducing widely-applicable differentiable surrogates for bypassing this computational bottleneck; the surrogates enable computationally efficient inference with modern cognitive models. We show experimentally that modeling capabilities comparable to the only available solution, existing likelihood-free inference methods, are achievable with a computational cost suitable for online applications. Finally, we demonstrate how AI-assistants can now use cognitive models for online interaction in a menu-search task, which has so far required hours of computation during interaction.

Holographic Intellectual Voice Assistant (HIVA) aims to facilitate human computer interaction using audiovisual effects and 3D avatar. HIVA provides complete information about the university, including requests of various nature: admission, study issues, fees, departments, university structure and history, canteen, human resources, library, student life and events, information about the country and the city, etc. There are other ways for receiving the data listed above: the university's official website and other supporting apps, HEI (Higher Education Institution) official social media, directly asking the HEI staff, and other channels. However, HIVA provides the unique experience of "face-to-face" interaction with an animated 3D mascot, helping to get a sense of 'real-life' communication. The system includes many sub-modules and connects a family of applications such as mobile applications, Telegram chatbot, suggestion categorization, and entertainment services. The Voice assistant uses Russian language NLP models and tools, which are pipelined for the best user experience.