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 Personal Assistant Systems


Masked and Swapped Sequence Modeling for Next Novel Basket Recommendation in Grocery Shopping

arXiv.org Artificial Intelligence

Next basket recommendation (NBR) is the task of predicting the next set of items based on a sequence of already purchased baskets. It is a recommendation task that has been widely studied, especially in the context of grocery shopping. In next basket recommendation (NBR), it is useful to distinguish between repeat items, i.e., items that a user has consumed before, and explore items, i.e., items that a user has not consumed before. Most NBR work either ignores this distinction or focuses on repeat items. We formulate the next novel basket recommendation (NNBR) task, i.e., the task of recommending a basket that only consists of novel items, which is valuable for both real-world application and NBR evaluation. We evaluate how existing NBR methods perform on the NNBR task and find that, so far, limited progress has been made w.r.t. the NNBR task. To address the NNBR task, we propose a simple bi-directional transformer basket recommendation model (BTBR), which is focused on directly modeling item-to-item correlations within and across baskets instead of learning complex basket representations. To properly train BTBR, we propose and investigate several masking strategies and training objectives: (i) item-level random masking, (ii) item-level select masking, (iii) basket-level all masking, (iv) basket-level explore masking, and (v) joint masking. In addition, an item-basket swapping strategy is proposed to enrich the item interactions within the same baskets. We conduct extensive experiments on three open datasets with various characteristics. The results demonstrate the effectiveness of BTBR and our masking and swapping strategies for the NNBR task. BTBR with a properly selected masking and swapping strategy can substantially improve NNBR performance.


Bandit based centralized matching in two-sided markets for peer to peer lending

arXiv.org Artificial Intelligence

Sequential fundraising in two sided online platforms enable peer to peer lending by sequentially bringing potential contributors, each of whose decisions impact other contributors in the market. However, understanding the dynamics of sequential contributions in online platforms for peer lending has been an open ended research question. The centralized investment mechanism in these platforms makes it difficult to understand the implicit competition that borrowers face from a single lender at any point in time. Matching markets are a model of pairing agents where the preferences of agents from both sides in terms of their preferred pairing for transactions can allow to decentralize the market. We study investment designs in two sided platforms using matching markets when the investors or lenders also face restrictions on the investments based on borrower preferences. This situation creates an implicit competition among the lenders in addition to the existing borrower competition, especially when the lenders are uncertain about their standing in the market and thereby the probability of their investments being accepted or the borrower loan requests for projects reaching the reserve price. We devise a technique based on sequential decision making that allows the lenders to adjust their choices based on the dynamics of uncertainty from competition over time. We simulate two sided market matchings in a sequential decision framework and show the dynamics of the lender regret amassed compared to the optimal borrower-lender matching and find that the lender regret depends on the initial preferences set by the lenders which could affect their learning over decision making steps.


Adaptive Collaborative Filtering with Personalized Time Decay Functions for Financial Product Recommendation

arXiv.org Artificial Intelligence

Classical recommender systems often assume that historical data are stationary and fail to account for the dynamic nature of user preferences, limiting their ability to provide reliable recommendations in time-sensitive settings. This assumption is particularly problematic in finance, where financial products exhibit continuous changes in valuations, leading to frequent shifts in client interests. These evolving interests, summarized in the past client-product interactions, see their utility fade over time with a degree that might differ from one client to another. To address this challenge, we propose a time-dependent collaborative filtering algorithm that can adaptively discount distant client-product interactions using personalized decay functions. Our approach is designed to handle the non-stationarity of financial data and produce reliable recommendations by modeling the dynamic collaborative signals between clients and products. We evaluate our method using a proprietary dataset from BNP Paribas and demonstrate significant improvements over state-of-the-art benchmarks from relevant literature. Our findings emphasize the importance of incorporating time explicitly in the model to enhance the accuracy of financial product recommendation.


User-Controllable Recommendation via Counterfactual Retrospective and Prospective Explanations

arXiv.org Artificial Intelligence

Modern recommender systems utilize users' historical behaviors to generate personalized recommendations. However, these systems often lack user controllability, leading to diminished user satisfaction and trust in the systems. Acknowledging the recent advancements in explainable recommender systems that enhance users' understanding of recommendation mechanisms, we propose leveraging these advancements to improve user controllability. In this paper, we present a user-controllable recommender system that seamlessly integrates explainability and controllability within a unified framework. By providing both retrospective and prospective explanations through counterfactual reasoning, users can customize their control over the system by interacting with these explanations. Furthermore, we introduce and assess two attributes of controllability in recommendation systems: the complexity of controllability and the accuracy of controllability. Experimental evaluations on MovieLens and Yelp datasets substantiate the effectiveness of our proposed framework. Additionally, our experiments demonstrate that offering users control options can potentially enhance recommendation accuracy in the future. Source code and data are available at \url{https://github.com/chrisjtan/ucr}.


Challenging the Myth of Graph Collaborative Filtering: a Reasoned and Reproducibility-driven Analysis

arXiv.org Artificial Intelligence

These groundbreaking models are designed to represent users and items as a bipartite, undirected graph, unlocking a whole new level of high-order relationships that were previously almost unattainable. Not only they do achieve better accuracy than their predecessors, but they are also setting a new standard for modern recommender systems [20, 28, 47, 79]. In recent years, great effort has been devoted in creating GNN-based models that address the critical issues of existing models, such as the over-smoothing phenomenon [12] and scalability issues [87]. These cutting-edge models are taking the world of recommender systems by storm and ushering in a new era of accuracy [41, 47, 51, 59, 81]. Over the past ten years, the application of neural techniques rooted in graph representation learning, such as graph convolutional networks [35] (GCNs), has introduced a fresh perspective on traditional collaborative filtering (CF) approaches. Rather than relying solely on user-item interactions for optimization [29, 36, 55], GCN-based methods enable the extraction of both short-and long-distance user preferences toward items [71]. By incorporating multi-hop relationships into the embeddings of users and items, these learned profiles yield more precise recommendations, as evidenced in the literature [28, 47].


Optimizing Long-term Value for Auction-Based Recommender Systems via On-Policy Reinforcement Learning

arXiv.org Artificial Intelligence

Auction-based recommender systems are prevalent in online advertising platforms, but they are typically optimized to allocate recommendation slots based on immediate expected return metrics, neglecting the downstream effects of recommendations on user behavior. In this study, we employ reinforcement learning to optimize for long-term return metrics in an auction-based recommender system. Utilizing temporal difference learning, a fundamental reinforcement learning algorithm, we implement an one-step policy improvement approach that biases the system towards recommendations with higher long-term user engagement metrics. This optimizes value over long horizons while maintaining compatibility with the auction framework. Our approach is grounded in dynamic programming ideas which show that our method provably improves upon the existing auction-based base policy. Through an online A/B test conducted on an auction-based recommender system which handles billions of impressions and users daily, we empirically establish that our proposed method outperforms the current production system in terms of long-term user engagement metrics.


Evaluating Online Bandit Exploration In Large-Scale Recommender System

arXiv.org Artificial Intelligence

Bandit learning has been an increasingly popular design choice for recommender system. Despite the strong interest in bandit learning from the community, there remains multiple bottlenecks that prevent many bandit learning approaches from productionalization. One major bottleneck is how to test the effectiveness of bandit algorithm with fairness and without data leakage. Different from supervised learning algorithms, bandit learning algorithms emphasize greatly on the data collection process through their explorative nature. Such explorative behavior may induce unfair evaluation in a classic A/B test setting. In this work, we apply upper confidence bound (UCB) to our large scale short video recommender system and present a test framework for the production bandit learning life-cycle with a new set of metrics. Extensive experiment results show that our experiment design is able to fairly evaluate the performance of bandit learning in the recommender system.


Online Matching: A Real-time Bandit System for Large-scale Recommendations

arXiv.org Artificial Intelligence

The last decade has witnessed many successes of deep learning-based models for industry-scale recommender systems. These models are typically trained offline in a batch manner. While being effective in capturing users' past interactions with recommendation platforms, batch learning suffers from long model-update latency and is vulnerable to system biases, making it hard to adapt to distribution shift and explore new items or user interests. Although online learning-based approaches (e.g., multi-armed bandits) have demonstrated promising theoretical results in tackling these challenges, their practical real-time implementation in large-scale recommender systems remains limited. First, the scalability of online approaches in servicing a massive online traffic while ensuring timely updates of bandit parameters poses a significant challenge. Additionally, exploring uncertainty in recommender systems can easily result in unfavorable user experience, highlighting the need for devising intricate strategies that effectively balance the trade-off between exploitation and exploration. In this paper, we introduce Online Matching: a scalable closed-loop bandit system learning from users' direct feedback on items in real time. We present a hybrid "offline + online" approach for constructing this system, accompanied by a comprehensive exposition of the end-to-end system architecture. We propose Diag-LinUCB -- a novel extension of the LinUCB algorithm -- to enable distributed updates of bandits parameter in a scalable and timely manner. We conduct live experiments in YouTube and show that Online Matching is able to enhance the capabilities of fresh content discovery and item exploration in the present platform.


Recommendation Unlearning via Matrix Correction

arXiv.org Artificial Intelligence

Recommender systems are important for providing personalized services to users, but the vast amount of collected user data has raised concerns about privacy (e.g., sensitive data), security (e.g., malicious data) and utility (e.g., toxic data). To address these challenges, recommendation unlearning has emerged as a promising approach, which allows specific data and models to be forgotten, mitigating the risks of sensitive/malicious/toxic user data. However, existing methods often struggle to balance completeness, utility, and efficiency, i.e., compromising one for the other, leading to suboptimal recommendation unlearning. In this paper, we propose an Interaction and Mapping Matrices Correction (IMCorrect) method for recommendation unlearning. Firstly, we reveal that many collaborative filtering (CF) algorithms can be formulated as mapping-based approach, in which the recommendation results can be obtained by multiplying the user-item interaction matrix with a mapping matrix. Then, IMCorrect can achieve efficient recommendation unlearning by correcting the interaction matrix and enhance the completeness and utility by correcting the mapping matrix, all without costly model retraining. Unlike existing methods, IMCorrect is a whitebox model that offers greater flexibility in handling various recommendation unlearning scenarios. Additionally, it has the unique capability of incrementally learning from new data, which further enhances its practicality. We conducted comprehensive experiments to validate the effectiveness of IMCorrect and the results demonstrate that IMCorrect is superior in completeness, utility, and efficiency, and is applicable in many recommendation unlearning scenarios.


ESMC: Entire Space Multi-Task Model for Post-Click Conversion Rate via Parameter Constraint

arXiv.org Artificial Intelligence

Large-scale online recommender system spreads all over the Internet being in charge of two basic tasks: Click-Through Rate (CTR) and Post-Click Conversion Rate (CVR) estimations. However, traditional CVR estimators suffer from well-known Sample Selection Bias and Data Sparsity issues. Entire space models were proposed to address the two issues via tracing the decision-making path of "exposure_click_purchase". Further, some researchers observed that there are purchase-related behaviors between click and purchase, which can better draw the user's decision-making intention and improve the recommendation performance. Thus, the decision-making path has been extended to "exposure_click_in-shop action_purchase" and can be modeled with conditional probability approach. Nevertheless, we observe that the chain rule of conditional probability does not always hold. We report Probability Space Confusion (PSC) issue and give a derivation of difference between ground-truth and estimation mathematically. We propose a novel Entire Space Multi-Task Model for Post-Click Conversion Rate via Parameter Constraint (ESMC) and two alternatives: Entire Space Multi-Task Model with Siamese Network (ESMS) and Entire Space Multi-Task Model in Global Domain (ESMG) to address the PSC issue. Specifically, we handle "exposure_click_in-shop action" and "in-shop action_purchase" separately in the light of characteristics of in-shop action. The first path is still treated with conditional probability while the second one is treated with parameter constraint strategy. Experiments on both offline and online environments in a large-scale recommendation system illustrate the superiority of our proposed methods over state-of-the-art models. The real-world datasets will be released.