Out of Scope (OOS) detection in Conversational AI solutions enables a chatbot to handle a conversation gracefully when it is unable to make sense of the end-user query. Accurately tagging a query as out-of-domain is particularly hard in scenarios when the chatbot is not equipped to handle a topic which has semantic overlap with an existing topic it is trained on. We propose a simple yet effective OOS detection method that outperforms standard OOS detection methods in a real-world deployment of virtual assistants. We discuss the various design and deployment considerations for a cloud platform solution to train virtual assistants and deploy them at scale. Additionally, we propose a collection of datasets that replicates real-world scenarios and show comprehensive results in various settings using both offline and online evaluation metrics.

Recommender systems (RS) commonly retrieve potential candidate items for users from a massive number of items by modeling user interests based on historical interactions. However, historical interaction data is highly sparse, and most items are long-tail items, which limits the representation learning for item discovery. This problem is further augmented by the discovery of novel or cold-start items. For example, after a user displays interest in bitcoin financial investment shows in the podcast space, a recommender system may want to suggest, e.g., a newly released blockchain episode from a more technical show. Episode correlations help the discovery, especially when interaction data of episodes is limited. Accordingly, we build upon the classical Two-Tower model and introduce the novel Multi-Source Augmentations using a Contrastive Learning framework (MSACL) to enhance episode embedding learning by incorporating positive episodes from numerous correlated semantics. Extensive experiments on a real-world podcast recommendation dataset from a large audio streaming platform demonstrate the effectiveness of the proposed framework for user podcast exploration and cold-start episode recommendation.

The vast potential of Artificial Intelligence (AI) struck me during a trip to Guangzhou, China before the outbreak of COVID-19. I was asked, as editor of The Jerusalem Report, to address a news conference of Chinese journalists in English. To my surprise, I noticed that my speech was being relayed by an AI app in real time on a screen behind me – with subtitles in Chinese. The Oxford English Dictionary defines Artificial Intelligence, which was established as an academic discipline in 1956, as "the theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages." "The theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages."

One of the most useful areas in machine learning is discovering hidden patterns from unlabeled data. Add the fundamentals of this in-demand skill to your Data Science toolkit. In this course, we will learn selected unsupervised learning methods for dimensionality reduction, clustering, and learning latent features. We will also focus on real-world applications such as recommender systems with hands-on examples of product recommendation algorithms. Prior coding or scripting knowledge is required.

Path reasoning is a notable recommendation approach that models high-order user-product relations, based on a Knowledge Graph (KG). This approach can extract reasoning paths between recommended products and already experienced products and, then, turn such paths into textual explanations for the user. Unfortunately, evaluation protocols in this field appear heterogeneous and limited, making it hard to contextualize the impact of the existing methods. In this paper, we replicated three state-of-the-art relevant path reasoning recommendation methods proposed in top-tier conferences. Under a common evaluation protocol, based on two public data sets and in comparison with other knowledge-aware methods, we then studied the extent to which they meet recommendation utility and beyond objectives, explanation quality, and consumer and provider fairness. Our study provides a picture of the progress in this field, highlighting open issues and future directions. Source code: \url{https://github.com/giacoballoccu/rep-path-reasoning-recsys}.

Many of us have wound up with Amazon Echo devices in our homes over the last few years, and even more likely received them over the holiday season. While these devices (commonly referred to as Alexa) can go anywhere and offer some great functionality, you may wish to avoid keeping them in your bedroom. Alexa is hands free – it listens to your requests and instantly plays the song you're looking for, tells you the weather forecast, or rattles off your shopping list. However, because it needs to listen for these commands, it can also record your conversations without your consent. Due to this reason, you may have greater peace of mind keeping Alexa in a spot you'd feel comfortable having company in.

Accuracy and diversity have long been considered to be two conflicting goals for recommendations. We point out, however, that as the diversity is typically measured by certain pre-selected item attributes, e.g., category as the most popularly employed one, improved diversity can be achieved without sacrificing recommendation accuracy, as long as the diversification respects the user's preference about the pre-selected attributes. This calls for a fine-grained understanding of a user's preferences over items, where one needs to recognize the user's choice is driven by the quality of the item itself, or the pre-selected attributes of the item. In this work, we focus on diversity defined on item categories. We propose a general diversification framework agnostic to the choice of recommendation algorithms. Our solution disentangles the learnt user representation in the recommendation module into category-independent and category-dependent components to differentiate a user's preference over items from two orthogonal perspectives. Experimental results on three benchmark datasets and online A/B test demonstrate the effectiveness of our solution in improving both recommendation accuracy and diversity. In-depth analysis suggests that the improvement is due to our improved modeling of users' categorical preferences and refined ranking within item categories.

In this work, we study how to build socially intelligent robots to assist people in their homes. In particular, we focus on assistance with online goal inference, where robots must simultaneously infer humans' goals and how to help them achieve those goals. Prior assistance methods either lack the adaptivity to adjust helping strategies (i.e., when and how to help) in response to uncertainty about goals or the scalability to conduct fast inference in a large goal space. Our NOPA (Neurally-guided Online Probabilistic Assistance) method addresses both of these challenges. NOPA consists of (1) an online goal inference module combining neural goal proposals with inverse planning and particle filtering for robust inference under uncertainty, and (2) a helping planner that discovers valuable subgoals to help with and is aware of the uncertainty in goal inference. We compare NOPA against multiple baselines in a new embodied AI assistance challenge: Online Watch-And-Help, in which a helper agent needs to simultaneously watch a main agent's action, infer its goal, and help perform a common household task faster in realistic virtual home environments. Experiments show that our helper agent robustly updates its goal inference and adapts its helping plans to the changing level of uncertainty.

Predicting the novel effects of drugs based on information about approved drugs can be regarded as a recommendation system. Matrix factorization is one of the most used recommendation systems and various algorithms have been devised for it. A literature survey and summary of existing algorithms for predicting drug effects demonstrated that most such methods, including neighborhood regularized logistic matrix factorization, which was the best performer in benchmark tests, used a binary matrix that considers only the presence or absence of interactions. However, drug effects are known to have two opposite aspects, such as side effects and therapeutic effects. In the present study, we proposed using neighborhood regularized bidirectional matrix factorization (NRBdMF) to predict drug effects by incorporating bidirectionality, which is a characteristic property of drug effects. We used this proposed method for predicting side effects using a matrix that considered the bidirectionality of drug effects, in which known side effects were assigned a positive label (plus 1) and known treatment effects were assigned a negative (minus 1) label. The NRBdMF model, which utilizes drug bidirectional information, achieved enrichment of side effects at the top and indications at the bottom of the prediction list. This first attempt to consider the bidirectional nature of drug effects using NRBdMF showed that it reduced false positives and produced a highly interpretable output.

"Artificial Intelligence (AI) is rapidly advancing and changing the way we live and work. As an AI observer, we have seen a plethora of exciting trends that are shaping the future of this technology. From advancements in natural language processing and deep learning to the growing use of AI in various industries and the increasing investment in its development, the potential of AI is limitless. In this blog post, we'll explore some of the most notable AI trends that are shaping the future of technology and how it will impact our daily lives." Artificial Intelligence is revolutionizing the world in ways we never thought possible.