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 Personal Assistant Systems


Clickbait vs. Quality: How Engagement-Based Optimization Shapes the Content Landscape in Online Platforms

arXiv.org Artificial Intelligence

Online content platforms commonly use engagement-based optimization when making recommendations. This encourages content creators to invest in quality, but also rewards gaming tricks such as clickbait. To understand the total impact on the content landscape, we study a game between content creators competing on the basis of engagement metrics and analyze the equilibrium decisions about investment in quality and gaming. First, we show the content created at equilibrium exhibits a positive correlation between quality and gaming, and we empirically validate this finding on a Twitter dataset. Using the equilibrium structure of the content landscape, we then examine the downstream performance of engagement-based optimization along several axes. Perhaps counterintuitively, the average quality of content consumed by users can decrease at equilibrium as gaming tricks become more costly for content creators to employ. Moreover, engagement-based optimization can perform worse in terms of user utility than a baseline with random recommendations, and engagement-based optimization is also suboptimal in terms of realized engagement relative to quality-based optimization. Altogether, our results highlight the need to consider content creator incentives when evaluating a platform's choice of optimization metric.


Leveraging Negative Signals with Self-Attention for Sequential Music Recommendation

arXiv.org Artificial Intelligence

Music streaming services heavily rely on their recommendation engines to continuously provide content to their consumers. Sequential recommendation consequently has seen considerable attention in current literature, where state of the art approaches focus on self-attentive models leveraging contextual information such as long and short-term user history and item features; however, most of these studies focus on long-form content domains (retail, movie, etc.) rather than short-form, such as music. Additionally, many do not explore incorporating negative session-level feedback during training. In this study, we investigate the use of transformer-based self-attentive architectures to learn implicit session-level information for sequential music recommendation. We additionally propose a contrastive learning task to incorporate negative feedback (e.g skipped tracks) to promote positive hits and penalize negative hits. This task is formulated as a simple loss term that can be incorporated into a variety of deep learning architectures for sequential recommendation. Our experiments show that this results in consistent performance gains over the baseline architectures ignoring negative user feedback.


Chat Failures and Troubles: Reasons and Solutions

arXiv.org Artificial Intelligence

This paper examines some common problems in Human-Robot Interaction (HRI) causing failures and troubles in Chat. A given use case's design decisions start with the suitable robot, the suitable chatting model, identifying common problems that cause failures, identifying potential solutions, and planning continuous improvement. In conclusion, it is recommended to use a closed-loop control algorithm that guides the use of trained Artificial Intelligence (AI) pre-trained models and provides vocabulary filtering, re-train batched models on new datasets, learn online from data streams, and/or use reinforcement learning models to self-update the trained models and reduce errors.


UOEP: User-Oriented Exploration Policy for Enhancing Long-Term User Experiences in Recommender Systems

arXiv.org Artificial Intelligence

Reinforcement learning (RL) has gained traction for enhancing user long-term experiences in recommender systems by effectively exploring users' interests. However, modern recommender systems exhibit distinct user behavioral patterns among tens of millions of items, which increases the difficulty of exploration. For example, user behaviors with different activity levels require varying intensity of exploration, while previous studies often overlook this aspect and apply a uniform exploration strategy to all users, which ultimately hurts user experiences in the long run. To address these challenges, we propose User-Oriented Exploration Policy (UOEP), a novel approach facilitating fine-grained exploration among user groups. We first construct a distributional critic which allows policy optimization under varying quantile levels of cumulative reward feedbacks from users, representing user groups with varying activity levels. Guided by this critic, we devise a population of distinct actors aimed at effective and fine-grained exploration within its respective user group. To simultaneously enhance diversity and stability during the exploration process, we further introduce a population-level diversity regularization term and a supervision module. Experimental results on public recommendation datasets demonstrate that our approach outperforms all other baselines in terms of long-term performance, validating its user-oriented exploration effectiveness. Meanwhile, further analyses reveal our approach's benefits of improved performance for low-activity users as well as increased fairness among users.


Machine Unlearning for Recommendation Systems: An Insight

arXiv.org Artificial Intelligence

This review explores machine unlearning (MUL) in recommendation systems, addressing adaptability, personalization, privacy, and bias challenges. Unlike traditional models, MUL dynamically adjusts system knowledge based on shifts in user preferences and ethical considerations. The paper critically examines MUL's basics, real-world applications, and challenges like algorithmic transparency. It sifts through literature, offering insights into how MUL could transform recommendations, discussing user trust, and suggesting paths for future research in responsible and user-focused artificial intelligence (AI). The document guides researchers through challenges involving the trade-off between personalization and privacy, encouraging contributions to meet practical demands for targeted data removal. Emphasizing MUL's role in secure and adaptive machine learning, the paper proposes ways to push its boundaries. The novelty of this paper lies in its exploration of the limitations of the methods, which highlights exciting prospects for advancing the field.


EfficientRec an unlimited user-item scale recommendation system based on clustering and users interaction embedding profile

arXiv.org Artificial Intelligence

Recommendation systems are highly interested in technology companies nowadays. The businesses are constantly growing users and products, causing the number of users and items to continuously increase over time, to very large numbers. Traditional recommendation algorithms with complexity dependent on the number of users and items make them difficult to adapt to the industrial environment. In this paper, we introduce a new method applying graph neural networks with a contrastive learning framework in extracting user preferences. We incorporate a soft clustering architecture that significantly reduces the computational cost of the inference process. Experiments show that the model is able to learn user preferences with low computational cost in both training and prediction phases. At the same time, the model gives a very good accuracy. We call this architecture EfficientRec with the implication of model compactness and the ability to scale to unlimited users and products.


Handling Large-scale Cardinality in building recommendation systems

arXiv.org Artificial Intelligence

Effective recommendation systems rely on capturing user preferences, often requiring incorporating numerous features such as universally unique identifiers (UUIDs) of entities. However, the exceptionally high cardinality of UUIDs poses a significant challenge in terms of model degradation and increased model size due to sparsity. This paper presents two innovative techniques to address the challenge of high cardinality in recommendation systems. Specifically, we propose a bag-of-words approach, combined with layer sharing, to substantially decrease the model size while improving performance. Our techniques were evaluated through offline and online experiments on Uber use cases, resulting in promising results demonstrating our approach's effectiveness in optimizing recommendation systems and enhancing their overall performance.


Matrix Completion with Hypergraphs:Sharp Thresholds and Efficient Algorithms

arXiv.org Artificial Intelligence

This paper considers the problem of completing a rating matrix based on sub-sampled matrix entries as well as observed social graphs and hypergraphs. We show that there exists a \emph{sharp threshold} on the sample probability for the task of exactly completing the rating matrix -- the task is achievable when the sample probability is above the threshold, and is impossible otherwise -- demonstrating a phase transition phenomenon. The threshold can be expressed as a function of the ``quality'' of hypergraphs, enabling us to \emph{quantify} the amount of reduction in sample probability due to the exploitation of hypergraphs. This also highlights the usefulness of hypergraphs in the matrix completion problem. En route to discovering the sharp threshold, we develop a computationally efficient matrix completion algorithm that effectively exploits the observed graphs and hypergraphs. Theoretical analyses show that our algorithm succeeds with high probability as long as the sample probability exceeds the aforementioned threshold, and this theoretical result is further validated by synthetic experiments. Moreover, our experiments on a real social network dataset (with both graphs and hypergraphs) show that our algorithm outperforms other state-of-the-art matrix completion algorithms.


Giant tennis ball-looking AI robot ball doubles as home helper, projector

FOX News

Kurt Knutsson introduces you to Samsung's Ballie, a small spherical AI robot that can project videos, control your home and keep you company. Have you ever wished you had a personal assistant who could follow you around, take care of your chores, entertain you, and keep you updated on the latest news and events? Well, you might be in luck, because Samsung has just unveiled a new version of its AI home companion robot, Ballie, that can do all that and more. CLICK TO GET KURT'S FREE CYBERGUY NEWSLETTER WITH SECURITY ALERTS, QUICK VIDEO TIPS, TECH REVIEWS, AND EASY HOW-TO'S TO MAKE YOU SMARTER Ballie is a round, ball-shaped robot that can autonomously roll around your home and interact with other smart devices to provide customized services and act as your personal home assistant. It was first introduced at CES 2020 as a cute and friendly gadget that could monitor your pets, play with your kids, and activate your smart appliances.


From User Surveys to Telemetry-Driven Agents: Exploring the Potential of Personalized Productivity Solutions

arXiv.org Artificial Intelligence

We present a comprehensive, user-centric approach to understand preferences in AI-based productivity agents and develop personalized solutions tailored to users' needs. Utilizing a two-phase method, we first conducted a survey with 363 participants, exploring various aspects of productivity, communication style, agent approach, personality traits, personalization, and privacy. Drawing on the survey insights, we developed a GPT-4 powered personalized productivity agent that utilizes telemetry data gathered via Viva Insights from information workers to provide tailored assistance. We compared its performance with alternative productivity-assistive tools, such as dashboard and narrative, in a study involving 40 participants. Our findings highlight the importance of user-centric design, adaptability, and the balance between personalization and privacy in AI-assisted productivity tools. By building on the insights distilled from our study, we believe that our work can enable and guide future research to further enhance productivity solutions, ultimately leading to optimized efficiency and user experiences for information workers.