Personal Assistant Systems
Causally-Informed Reinforcement Learning for Adaptive Emotion-Aware Social Media Recommendation
Jain, Bhavika, Pitsko, Robert, Drishti, Ananya, Farooque, Mahfuza
Social media recommendation systems play a central role in shaping users' emotional experiences. However, most systems are optimized solely for engagement metrics, such as click rate, viewing time, or scrolling, without accounting for users' emotional states. Repeated exposure to emotionally charged content has been shown to negatively affect users' emotional well-being over time. We propose an Emotion-aware Social Media Recommendation (ESMR) framework that personalizes content based on users' evolving emotional trajectories. ESMR integrates a Transformer-based emotion predictor with a hybrid recommendation policy: a LightGBM model for engagement during stable periods and a reinforcement learning agent with causally informed rewards when negative emotional states persist. Through behaviorally grounded evaluation over 30-day interaction traces, ESMR demonstrates improved emotional recovery, reduced volatility, and strong engagement retention. ESMR offers a path toward emotionally aware recommendations without compromising engagement performance.
RoboTidy : A 3D Gaussian Splatting Household Tidying Benchmark for Embodied Navigation and Action
Sun, Xiaoquan, Zhang, Ruijian, Pang, Kang, Miao, Bingchen, Tan, Yuxiang, Yang, Zhen, Li, Ming, Chen, Jiayu
Household tidying is an important application area, yet current benchmarks neither model user preferences nor support mobility, and they generalize poorly, making it hard to comprehensively assess integrated language-to-action capabilities. To address this, we propose RoboTidy, a unified benchmark for language-guided household tidying that supports Vision-Language-Action (VLA) and Vision-Language-Navigation (VLN) training and evaluation. RoboTidy provides 500 photorealistic 3D Gaussian Splatting (3DGS) household scenes (covering 500 objects and containers) with collisions, formulates tidying as an "Action (Object, Container)" list, and supplies 6.4k high-quality manipulation demonstration trajectories and 1.5k naviagtion trajectories to support both few-shot and large-scale training. We also deploy RoboTidy in the real world for object tidying, establishing an end-to-end benchmark for household tidying. RoboTidy offers a scalable platform and bridges a key gap in embodied AI by enabling holistic and realistic evaluation of language-guided robots.
Beyond Means: A Dynamic Framework for Predicting Customer Satisfaction
Naumzik, Christof, Maarouf, Abdurahman, Feuerriegel, Stefan, Weinmann, Markus
Online ratings influence customer decision-making, yet standard aggregation methods, such as the sample mean, fail to adapt to quality changes over time and ignore review heterogeneity (e.g., review sentiment, a review's helpfulness). To address these challenges, we demonstrate the value of using the Gaussian process (GP) framework for rating aggregation. Specifically, we present a tailored GP model that captures the dynamics of ratings over time while additionally accounting for review heterogeneity. Based on 121,123 ratings from Yelp, we compare the predictive power of different rating aggregation methods in predicting future ratings, thereby finding that the GP model is considerably more accurate and reduces the mean absolute error by 10.2% compared to the sample mean. Our findings have important implications for marketing practitioners and customers. By moving beyond means, designers of online reputation systems can display more informative and adaptive aggregated rating scores that are accurate signals of expected customer satisfaction.
Effective Diversification of Multi-Carousel Book Recommendation
Wilten, Daniël, Wenniger, Gideon Maillette de Buy, Hommersom, Arjen, Lucassen, Paul, Poortman, Emiel
Using multiple carousels, lists that wrap around and can be scrolled, is the basis for offering content in most contemporary movie streaming platforms. Carousels allow for highlighting different aspects of users' taste, that fall in categories such as genres and authors. However, while carousels offer structure and greater ease of navigation, they alone do not increase diversity in recommendations, while this is essential to keep users engaged. In this work we propose several approaches to effectively increase item diversity within the domain of book recommendations, on top of a collaborative filtering algorithm. These approaches are intended to improve book recommendations in the web catalogs of public libraries. Furthermore, we introduce metrics to evaluate the resulting strategies, and show that the proposed system finds a suitable balance between accuracy and beyond-accuracy aspects.