Personal Assistant Systems
AI Recommendation System for Enhanced Customer Experience: A Novel Image-to-Text Method
Ayedi, Mohamaed Foued, Salem, Hiba Ben, Hammami, Soulaimen, Said, Ahmed Ben, Jabbar, Rateb, CHabbouh, Achraf
Existing fashion recommendation systems encounter difficulties in using visual data for accurate and personalized recommendations. This research describes an innovative end-to-end pipeline that uses artificial intelligence to provide fine-grained visual interpretation for fashion recommendations. When customers upload images of desired products or outfits, the system automatically generates meaningful descriptions emphasizing stylistic elements. These captions guide retrieval from a global fashion product catalog to offer similar alternatives that fit the visual characteristics of the original image. On a dataset of over 100,000 categorized fashion photos, the pipeline was trained and evaluated. The F1-score for the object detection model was 0.97, exhibiting exact fashion object recognition capabilities optimized for recommendation. This visually-aware system represents a key advancement in customer engagement through personalized fashion recommendations.
Group-Aware Interest Disentangled Dual-Training for Personalized Recommendation
Liu, Xiaolong, Yang, Liangwei, Liu, Zhiwei, Li, Xiaohan, Yang, Mingdai, Wang, Chen, Yu, Philip S.
--Personalized recommender systems aim to predict users' preferences for items. It has become an indispensable part of online services. Online social platforms enable users to form groups based on their common interests. The users' group participation on social platforms reveals their interests and can be utilized as side information to mitigate the data sparsity and cold-start problem in recommender systems. Users join different groups out of different interests. In this paper, we generate group representation from the user's interests and propose IGRec (Interest-based Group enhanced Recommendation) to utilize the group information accurately. It consists of four modules. We conduct extensive experiments on three publicly available datasets. Results show IGRec can effectively alleviate the data sparsity problem and enhance the recommender system with interest-based group representation. Recommender systems (RS) [1]-[3] are becoming indispensable to web applications owing to their prominent ability in user retention [4] and commercial conversion [5]. Data sparsity and cold-start problems [6]-[8] are still obstacles that most RS suffer from.
Improved Bayes Risk Can Yield Reduced Social Welfare Under Competition
Jagadeesan, Meena, Jordan, Michael I., Steinhardt, Jacob, Haghtalab, Nika
As the scale of machine learning models increases, trends such as scaling laws anticipate consistent downstream improvements in predictive accuracy. However, these trends take the perspective of a single model-provider in isolation, while in reality providers often compete with each other for users. In this work, we demonstrate that competition can fundamentally alter the behavior of these scaling trends, even causing overall predictive accuracy across users to be non-monotonic or decreasing with scale. We define a model of competition for classification tasks, and use data representations as a lens for studying the impact of increases in scale. We find many settings where improving data representation quality (as measured by Bayes risk) decreases the overall predictive accuracy across users (i.e., social welfare) for a marketplace of competing model-providers. Our examples range from closed-form formulas in simple settings to simulations with pretrained representations on CIFAR-10. At a conceptual level, our work suggests that favorable scaling trends for individual model-providers need not translate to downstream improvements in social welfare in marketplaces with multiple model providers.
A Day in the Life of the Guy Who Harassed You on a Dating App
I wake up and immediately open Bumble. I swipe until I match with a woman who writes in her profile that the "Mamma Mia!" movies are better than the "Avengers" films. I promptly send her a message letting her know that she is wrong. The "Avengers" franchise is worth $14.3 billion, and the childish "Mamma Mia!" movies raked in a measly $1.1 billion. I tell her she can thank me for this information by getting a drink with me tonight.
User Persona Identification and New Service Adaptation Recommendation
Tabari, Narges, Swamy, Sandesh, Gangadharaiah, Rashmi
Providing a personalized user experience on information dense webpages helps users in reaching their end-goals sooner. We explore an automated approach to identifying user personas by leveraging high dimensional trajectory information from user sessions on webpages. While neural collaborative filtering (NCF) approaches pay little attention to token semantics, our method introduces SessionBERT, a Transformer-backed language model trained from scratch on the masked language modeling (mlm) objective for user trajectories (pages, metadata, billing in a session) aiming to capture semantics within them. Our results show that representations learned through SessionBERT are able to consistently outperform a BERT-base model providing a 3% and 1% relative improvement in F1-score for predicting page links and next services. We leverage SessionBERT and extend it to provide recommendations (top-5) for the next most-relevant services that a user would be likely to use. We achieve a HIT@5 of 58% from our recommendation model.
Deep Group Interest Modeling of Full Lifelong User Behaviors for CTR Prediction
Liu, Qi, Hou, Xuyang, Jin, Haoran, Chen, jin, Wang, Zhe, Lian, Defu, Qu, Tan, Cheng, Jia, Lei, Jun
Extracting users' interests from their lifelong behavior sequence is crucial for predicting Click-Through Rate (CTR). Most current methods employ a two-stage process for efficiency: they first select historical behaviors related to the candidate item and then deduce the user's interest from this narrowed-down behavior sub-sequence. This two-stage paradigm, though effective, leads to information loss. Solely using users' lifelong click behaviors doesn't provide a complete picture of their interests, leading to suboptimal performance. In our research, we introduce the Deep Group Interest Network (DGIN), an end-to-end method to model the user's entire behavior history. This includes all post-registration actions, such as clicks, cart additions, purchases, and more, providing a nuanced user understanding. We start by grouping the full range of behaviors using a relevant key (like item_id) to enhance efficiency. This process reduces the behavior length significantly, from O(10^4) to O(10^2). To mitigate the potential loss of information due to grouping, we incorporate two categories of group attributes. Within each group, we calculate statistical information on various heterogeneous behaviors (like behavior counts) and employ self-attention mechanisms to highlight unique behavior characteristics (like behavior type). Based on this reorganized behavior data, the user's interests are derived using the Transformer technique. Additionally, we identify a subset of behaviors that share the same item_id with the candidate item from the lifelong behavior sequence. The insights from this subset reveal the user's decision-making process related to the candidate item, improving prediction accuracy. Our comprehensive evaluation, both on industrial and public datasets, validates DGIN's efficacy and efficiency.
Scaling User Modeling: Large-scale Online User Representations for Ads Personalization in Meta
Zhang, Wei, Li, Dai, Liang, Chen, Zhou, Fang, Zhang, Zhongke, Wang, Xuewei, Li, Ru, Zhou, Yi, Huang, Yaning, Liang, Dong, Wang, Kai, Wang, Zhangyuan, Chen, Zhengxing, Li, Min, Wu, Fenggang, Chen, Minghai, Li, Huayu, Wu, Yunnan, Shu, Zhan, Yuan, Mindi, Reddy, Sri
Effective user representations are pivotal in personalized advertising. However, stringent constraints on training throughput, serving latency, and memory, often limit the complexity and input feature set of online ads ranking models. This challenge is magnified in extensive systems like Meta's, which encompass hundreds of models with diverse specifications, rendering the tailoring of user representation learning for each model impractical. To address these challenges, we present Scaling User Modeling (SUM), a framework widely deployed in Meta's ads ranking system, designed to facilitate efficient and scalable sharing of online user representation across hundreds of ads models. SUM leverages a few designated upstream user models to synthesize user embeddings from massive amounts of user features with advanced modeling techniques. These embeddings then serve as inputs to downstream online ads ranking models, promoting efficient representation sharing. To adapt to the dynamic nature of user features and ensure embedding freshness, we designed SUM Online Asynchronous Platform (SOAP), a latency free online serving system complemented with model freshness and embedding stabilization, which enables frequent user model updates and online inference of user embeddings upon each user request. We share our hands-on deployment experiences for the SUM framework and validate its superiority through comprehensive experiments. To date, SUM has been launched to hundreds of ads ranking models in Meta, processing hundreds of billions of user requests daily, yielding significant online metric gains and infrastructure cost savings.
I Was Blind but Now I See: Implementing Vision-Enabled Dialogue in Social Robots
Abbo, Giulio Antonio, Belpaeme, Tony
In the rapidly evolving landscape of human-computer interaction, the integration of vision capabilities into conversational agents stands as a crucial advancement. This paper presents an initial implementation of a dialogue manager that leverages the latest progress in Large Language Models (e.g., GPT-4, IDEFICS) to enhance the traditional text-based prompts with real-time visual input. LLMs are used to interpret both textual prompts and visual stimuli, creating a more contextually aware conversational agent. The system's prompt engineering, incorporating dialogue with summarisation of the images, ensures a balance between context preservation and computational efficiency. Six interactions with a Furhat robot powered by this system are reported, illustrating and discussing the results obtained. By implementing this vision-enabled dialogue system, the paper envisions a future where conversational agents seamlessly blend textual and visual modalities, enabling richer, more context-aware dialogues.
Towards Graph-Aware Diffusion Modeling for Collaborative Filtering
Zhu, Yunqin, Wang, Chao, Xiong, Hui
Recovering masked feedback with neural models is a popular paradigm in recommender systems. Seeing the success of diffusion models in solving ill-posed inverse problems, we introduce a conditional diffusion framework for collaborative filtering that iteratively reconstructs a user's hidden preferences guided by its historical interactions. To better align with the intrinsic characteristics of implicit feedback data, we implement forward diffusion by applying synthetic smoothing filters to interaction signals on an item-item graph. The resulting reverse diffusion can be interpreted as a personalized process that gradually refines preference scores. Through graph Fourier transform, we equivalently characterize this model as an anisotropic Gaussian diffusion in the graph spectral domain, establishing both forward and reverse formulations. Our model outperforms state-of-the-art methods by a large margin on one dataset and yields competitive results on the others.
On (Normalised) Discounted Cumulative Gain as an Off-Policy Evaluation Metric for Top-$n$ Recommendation
Jeunen, Olivier, Potapov, Ivan, Ustimenko, Aleksei
Approaches to recommendation are typically evaluated in one of two ways: (1) via a (simulated) online experiment, often seen as the gold standard, or (2) via some offline evaluation procedure, where the goal is to approximate the outcome of an online experiment. Several offline evaluation metrics have been adopted in the literature, inspired by ranking metrics prevalent in the field of Information Retrieval. (Normalised) Discounted Cumulative Gain (nDCG) is one such metric that has seen widespread adoption in empirical studies, and higher (n)DCG values have been used to present new methods as the state-of-the-art in top-$n$ recommendation for many years. Our work takes a critical look at this approach, and investigates when we can expect such metrics to approximate the gold standard outcome of an online experiment. We formally present the assumptions that are necessary to consider DCG an unbiased estimator of online reward and provide a derivation for this metric from first principles, highlighting where we deviate from its traditional uses in IR. Importantly, we show that normalising the metric renders it inconsistent, in that even when DCG is unbiased, ranking competing methods by their normalised DCG can invert their relative order. Through a correlation analysis between off- and on-line experiments conducted on a large-scale recommendation platform, we show that our unbiased DCG estimates strongly correlate with online reward, even when some of the metric's inherent assumptions are violated. This statement no longer holds for its normalised variant, suggesting that nDCG's practical utility may be limited.