Conversational Speech Synthesis (CSS) aims to accurately express an utterance with the appropriate prosody and emotional inflection within a conversational setting. While recognising the significance of CSS task, the prior studies have not thoroughly investigated the emotional expressiveness problems due to the scarcity of emotional conversational datasets and the difficulty of stateful emotion modeling. In this paper, we propose a novel emotional CSS model, termed ECSS, that includes two main components: 1) to enhance emotion understanding, we introduce a heterogeneous graph-based emotional context modeling mechanism, which takes the multi-source dialogue history as input to model the dialogue context and learn the emotion cues from the context; 2) to achieve emotion rendering, we employ a contrastive learning-based emotion renderer module to infer the accurate emotion style for the target utterance. To address the issue of data scarcity, we meticulously create emotional labels in terms of category and intensity, and annotate additional emotional information on the existing conversational dataset (DailyTalk). Both objective and subjective evaluations suggest that our model outperforms the baseline models in understanding and rendering emotions. These evaluations also underscore the importance of comprehensive emotional annotations. Code and audio samples can be found at: https://github.com/walker-hyf/ECSS.

Ad-load balancing is a critical challenge in online advertising systems, particularly in the context of social media platforms, where the goal is to maximize user engagement and revenue while maintaining a satisfactory user experience. This requires the optimization of conflicting objectives, such as user satisfaction and ads revenue. Traditional approaches to ad-load balancing rely on static allocation policies, which fail to adapt to changing user preferences and contextual factors. In this paper, we present an approach that leverages off-policy learning and evaluation from logged bandit feedback. We start by presenting a motivating analysis of the ad-load balancing problem, highlighting the conflicting objectives between user satisfaction and ads revenue. We emphasize the nuances that arise due to user heterogeneity and the dependence on the user's position within a session. Based on this analysis, we define the problem as determining the optimal ad-load for a particular feed fetch. To tackle this problem, we propose an off-policy learning framework that leverages unbiased estimators such as Inverse Propensity Scoring (IPS) and Doubly Robust (DR) to learn and estimate the policy values using offline collected stochastic data. We present insights from online A/B experiments deployed at scale across over 80 million users generating over 200 million sessions, where we find statistically significant improvements in both user satisfaction metrics and ads revenue for the platform.

The growing use of voice user interfaces has led to a surge in the collection and storage of speech data. While data collection allows for the development of efficient tools powering most speech services, it also poses serious privacy issues for users as centralized storage makes private personal speech data vulnerable to cyber threats. With the increasing use of voice-based digital assistants like Amazon's Alexa, Google's Home, and Apple's Siri, and with the increasing ease with which personal speech data can be collected, the risk of malicious use of voice-cloning and speaker/gender/pathological/etc. recognition has increased. This thesis proposes solutions for anonymizing speech and evaluating the degree of the anonymization. In this work, anonymization refers to making personal speech data unlinkable to an identity while maintaining the usefulness (utility) of the speech signal (e.g., access to linguistic content). We start by identifying several challenges that evaluation protocols need to consider to evaluate the degree of privacy protection properly. We clarify how anonymization systems must be configured for evaluation purposes and highlight that many practical deployment configurations do not permit privacy evaluation. Furthermore, we study and examine the most common voice conversion-based anonymization system and identify its weak points before suggesting new methods to overcome some limitations. We isolate all components of the anonymization system to evaluate the degree of speaker PPI associated with each of them. Then, we propose several transformation methods for each component to reduce as much as possible speaker PPI while maintaining utility. We promote anonymization algorithms based on quantization-based transformation as an alternative to the most-used and well-known noise-based approach. Finally, we endeavor a new attack method to invert anonymization.

Explainable AI (XAI) is widely viewed as a sine qua non for ever-expanding AI research. A better understanding of the needs of XAI users, as well as human-centered evaluations of explainable models are both a necessity and a challenge. In this paper, we explore how HCI and AI researchers conduct user studies in XAI applications based on a systematic literature review. After identifying and thoroughly analyzing 97core papers with human-based XAI evaluations over the past five years, we categorize them along the measured characteristics of explanatory methods, namely trust, understanding, usability, and human-AI collaboration performance. Our research shows that XAI is spreading more rapidly in certain application domains, such as recommender systems than in others, but that user evaluations are still rather sparse and incorporate hardly any insights from cognitive or social sciences. Based on a comprehensive discussion of best practices, i.e., common models, design choices, and measures in user studies, we propose practical guidelines on designing and conducting user studies for XAI researchers and practitioners. Lastly, this survey also highlights several open research directions, particularly linking psychological science and human-centered XAI.

As AI systems proliferate in society, the AI community is increasingly preoccupied with the concept of AI Safety, namely the prevention of failures due to accidents that arise from an unanticipated departure of a system's behavior from designer intent in AI deployment. We demonstrate through an analysis of real world cases of such incidents that although current vocabulary captures a range of the encountered issues of AI deployment, an expanded socio-technical framing will be required for a more complete understanding of how AI systems and implemented safety mechanisms fail and succeed in real life. The rapid adoption and widespread experimentation and deployment of AI systems has triggered a variety of failures. Some are catastrophic and visible such as in the case of fatal crashes involving autonomous vehicles. Other failures are much more subtle and pernicious, such as the development of new forms of addiction to personalized content.

This paper studies ML systems that interactively learn from users across multiple subpopulations with heterogeneous data distributions. The primary objective is to provide specialized services for different user groups while also predicting user preferences. Once the users select a service based on how well the service anticipated their preference, the services subsequently adapt and refine themselves based on the user data they accumulate, resulting in an iterative, alternating minimization process between users and services (learning dynamics). Employing such tailored approaches has two main challenges: (i) Unknown user preferences: Typically, data on user preferences are unavailable without interaction, and uniform data collection across a large and diverse user base can be prohibitively expensive. (ii) Suboptimal Local Solutions: The total loss (sum of loss functions across all users and all services) landscape is not convex even if the individual losses on a single service are convex, making it likely for the learning dynamics to get stuck in local minima. The final outcome of the aforementioned learning dynamics is thus strongly influenced by the initial set of services offered to users, and is not guaranteed to be close to the globally optimal outcome. In this work, we propose a randomized algorithm to adaptively select very few users to collect preference data from, while simultaneously initializing a set of services. We prove that under mild assumptions on the loss functions, the expected total loss achieved by the algorithm right after initialization is within a factor of the globally optimal total loss with complete user preference data, and this factor scales only logarithmically in the number of services. Our theory is complemented by experiments on real as well as semi-synthetic datasets.

The rise of Large Language Models (LLMs) has sparked interest in their application to sequential recommendation tasks as they can provide supportive item information. However, due to the inherent complexities of sequential recommendation, such as sequential patterns across datasets, noise within sequences, and the temporal evolution of user preferences, existing LLM reasoning strategies, such as in-context learning and chain-of-thought are not fully effective. To address these challenges, we introduce a novel reasoning principle: Dynamic Reflection with Divergent Thinking within a retriever-reranker framework. Our approach starts with a collaborative in-context demonstration retriever, which collects sequences exhibiting collaborative behaviors as in-context examples. Following this, we abstract high-level user preferences across multiple aspects, providing a more nuanced understanding of user interests and circumventing the noise within the raw sequences. The cornerstone of our methodology is dynamic reflection, a process that emulates human learning through probing, critiquing, and reflecting, using user feedback to tailor the analysis more effectively to the target user in a temporal manner. We evaluate our approach on three datasets using six pre-trained LLMs. The superior performance observed across these models demonstrates the efficacy of our reasoning strategy, notably achieved without the need to fine-tune the LLMs. With our principle, we managed to outperform GPT-Turbo-3.5 on three datasets using 7b models e.g., Vicuna-7b and Openchat-7b on NDCG@10. This research not only highlights the potential of LLMs in enhancing sequential recommendation systems but also underscores the importance of developing tailored reasoning strategies to fully harness their capabilities.

Bundle recommendations strive to offer users a set of items as a package named bundle, enhancing convenience and contributing to the seller's revenue. While previous approaches have demonstrated notable performance, we argue that they may compromise the ternary relationship among users, items, and bundles. This compromise can result in information loss, ultimately impacting the overall model performance. To address this gap, we develop a unified model for bundle recommendation, termed hypergraph-enhanced dual convolutional neural network (HED). Our approach is characterized by two key aspects. Firstly, we construct a complete hypergraph to capture interaction dynamics among users, items, and bundles. Secondly, we incorporate U-B interaction information to enhance the information representation derived from users and bundle embedding vectors. Extensive experimental results on the Youshu and Netease datasets have demonstrated that HED surpasses state-of-the-art baselines, proving its effectiveness. In addition, various ablation studies and sensitivity analyses revealed the working mechanism and proved our effectiveness. Codes and datasets are available at https://github.com/AAI-Lab/HED

Learning from corrupted labels is very common in real-world machine-learning applications. Memorizing such noisy labels could affect the learning of the model, leading to sub-optimal performances. In this work, we propose a novel framework to learn robust machine-learning models from noisy labels. Through an empirical study, we find that different models make relatively similar predictions on clean examples, while the predictions on noisy examples vary much more across different models. Motivated by this observation, we propose \em denoising with cross-model agreement \em (DeCA) which aims to minimize the KL-divergence between the true label distributions parameterized by two machine learning models while maximizing the likelihood of data observation. We employ the proposed DeCA on both the binary label scenario and the multiple label scenario. For the binary label scenario, we select implicit feedback recommendation as the downstream task and conduct experiments with four state-of-the-art recommendation models on four datasets. For the multiple-label scenario, the downstream application is image classification on two benchmark datasets. Experimental results demonstrate that the proposed methods significantly improve the model performance compared with normal training and other denoising methods on both binary and multiple-label scenarios.

Recommender systems are expected to be assistants that help human users find relevant information automatically without explicit queries. As recommender systems evolve, increasingly sophisticated learning techniques are applied and have achieved better performance in terms of user engagement metrics such as clicks and browsing time. The increase in the measured performance, however, can have two possible attributions: a better understanding of user preferences, and a more proactive ability to utilize human bounded rationality to seduce user over-consumption. A natural following question is whether current recommendation algorithms are manipulating user preferences. If so, can we measure the manipulation level? In this paper, we present a general framework for benchmarking the degree of manipulations of recommendation algorithms, in both slate recommendation and sequential recommendation scenarios. The framework consists of four stages, initial preference calculation, training data collection, algorithm training and interaction, and metrics calculation that involves two proposed metrics. We benchmark some representative recommendation algorithms in both synthetic and real-world datasets under the proposed framework. We have observed that a high online click-through rate does not necessarily mean a better understanding of user initial preference, but ends in prompting users to choose more documents they initially did not favor. Moreover, we find that the training data have notable impacts on the manipulation degrees, and algorithms with more powerful modeling abilities are more sensitive to such impacts. The experiments also verified the usefulness of the proposed metrics for measuring the degree of manipulations. We advocate that future recommendation algorithm studies should be treated as an optimization problem with constrained user preference manipulations.