Personal Assistant Systems
AI Alignment: A Comprehensive Survey
Ji, Jiaming, Qiu, Tianyi, Chen, Boyuan, Zhang, Borong, Lou, Hantao, Wang, Kaile, Duan, Yawen, He, Zhonghao, Zhou, Jiayi, Zhang, Zhaowei, Zeng, Fanzhi, Ng, Kwan Yee, Dai, Juntao, Pan, Xuehai, O'Gara, Aidan, Lei, Yingshan, Xu, Hua, Tse, Brian, Fu, Jie, McAleer, Stephen, Yang, Yaodong, Wang, Yizhou, Zhu, Song-Chun, Guo, Yike, Gao, Wen
AI alignment aims to make AI systems behave in line with human intentions and values. As AI systems grow more capable, so do risks from misalignment. To provide a comprehensive and up-to-date overview of the alignment field, in this survey, we delve into the core concepts, methodology, and practice of alignment. First, we identify four principles as the key objectives of AI alignment: Robustness, Interpretability, Controllability, and Ethicality (RICE). Guided by these four principles, we outline the landscape of current alignment research and decompose them into two key components: forward alignment and backward alignment. The former aims to make AI systems aligned via alignment training, while the latter aims to gain evidence about the systems' alignment and govern them appropriately to avoid exacerbating misalignment risks. On forward alignment, we discuss techniques for learning from feedback and learning under distribution shift. On backward alignment, we discuss assurance techniques and governance practices. We also release and continually update the website (www.alignmentsurvey.com) which features tutorials, collections of papers, blog posts, and other resources.
Ranking In Generalized Linear Bandits
Shidani, Amitis, Deligiannidis, George, Doucet, Arnaud
We study the ranking problem in generalized linear bandits. At each time, the learning agent selects an ordered list of items and observes stochastic outcomes. In recommendation systems, displaying an ordered list of the most attractive items is not always optimal as both position and item dependencies result in a complex reward function. A very naive example is the lack of diversity when all the most attractive items are from the same category. We model the position and item dependencies in the ordered list and design UCB and Thompson Sampling type algorithms for this problem. Our work generalizes existing studies in several directions, including position dependencies where position discount is a particular case, and connecting the ranking problem to graph theory.
PerSHOP -- A Persian dataset for shopping dialogue systems modeling
Mahmoudi, Keyvan, Faili, Heshaam
Nowadays, dialogue systems are used in many fields of industry and research. There are successful instances of these systems, such as Apple Siri, Google Assistant, and IBM Watson. Task-oriented dialogue system is a category of these, that are used in specific tasks. They can perform tasks such as booking plane tickets or making restaurant reservations. Shopping is one of the most popular areas on these systems. The bot replaces the human salesperson and interacts with the customers by speaking. To train the models behind the scenes of these systems, annotated data is needed. In this paper, we developed a dataset of dialogues in the Persian language through crowd-sourcing. We annotated these dialogues to train a model. This dataset contains nearly 22k utterances in 15 different domains and 1061 dialogues. This is the largest Persian dataset in this field, which is provided freely so that future researchers can use it. Also, we proposed some baseline models for natural language understanding (NLU) tasks. These models perform two tasks for NLU: intent classification and entity extraction. The F-1 score metric obtained for intent classification is around 91% and for entity extraction is around 93%, which can be a baseline for future research.
A Survey of Personality, Persona, and Profile in Conversational Agents and Chatbots
We present a review of personality in neural conversational agents (CAs), also called chatbots. First, we define Personality, Persona, and Profile. We explain all personality schemes which have been used in CAs, and list models under the scheme(s) which they use. Second we describe 21 datasets which have been developed in recent CA personality research. Third, we define the methods used to embody personality in a CA, and review recent models using them. Fourth, we survey some relevant reviews on CAs, personality, and related topics. Finally, we draw conclusions and identify some research challenges for this important emerging field.
Learning from a Generative AI Predecessor -- The Many Motivations for Interacting with Conversational Agents
Brinkman, Donald, Grudin, Jonathan
For generative AI to succeed, how engaging a conversationalist must it be? For almost sixty years, some conversational agents have responded to any question or comment to keep a conversation going. In recent years, several utilized machine learning or sophisticated language processing, such as Tay, Xiaoice, Zo, Hugging Face, Kuki, and Replika. Unlike generative AI, they focused on engagement, not expertise. Millions of people were motivated to engage with them. What were the attractions? Will generative AI do better if it is equally engaging, or should it be less engaging? Prior to the emergence of generative AI, we conducted a large-scale quantitative and qualitative analysis to learn what motivated millions of people to engage with one such 'virtual companion,' Microsoft's Zo. We examined the complete chat logs of 2000 anonymized people. We identified over a dozen motivations that people had for interacting with this software. Designers learned different ways to increase engagement. Generative conversational AI does not yet have a clear revenue model to address its high cost. It might benefit from being more engaging, even as it supports productivity and creativity. Our study and analysis point to opportunities and challenges.
A Toolbox for Modelling Engagement with Educational Videos
Qiu, Yuxiang, Djemili, Karim, Elezi, Denis, Shalman, Aaneel, Pérez-Ortiz, María, Yilmaz, Emine, Shawe-Taylor, John, Bulathwela, Sahan
With the advancement and utility of Artificial Intelligence (AI), personalising education to a global population could be a cornerstone of new educational systems in the future. This work presents the PEEKC dataset and the TrueLearn Python library, which contains a dataset and a series of online learner state models that are essential to facilitate research on learner engagement modelling.TrueLearn family of models was designed following the "open learner" concept, using humanly-intuitive user representations. This family of scalable, online models also help end-users visualise the learner models, which may in the future facilitate user interaction with their models/recommenders. The extensive documentation and coding examples make the library highly accessible to both machine learning developers and educational data mining and learning analytics practitioners. The experiments show the utility of both the dataset and the library with predictive performance significantly exceeding comparative baseline models. The dataset contains a large amount of AI-related educational videos, which are of interest for building and validating AI-specific educational recommenders.
Anker chargers are up to 30 percent off, plus the rest of this week's best tech deals
This is the last weekly deal roundup we'll do this year, but unlike other end-of-year posts, we won't be looking back wistfully at the 2023 deals that once were -- all that matters are the ones you can get right now. This week, we're seeing a few sale prices that are still live from Black Friday; snag those before they inevitably go back up. A few new discounts have popped up that actually beat lows from November's shopping holiday, including a Prime-only deal on Amazon's Echo Show 8, all-time lows on Anker charging accessories, and discounts on Apple AirTags and Tile Pro trackers. Until next year, these are the best tech deals that you can still get today. As part of a larger Anker charging accessories sale, our top 30-watt fast charger is 30 percent off.
User Strategization and Trustworthy Algorithms
Cen, Sarah H., Ilyas, Andrew, Madry, Aleksander
Many human-facing algorithms -- including those that power recommender systems or hiring decision tools -- are trained on data provided by their users. The developers of these algorithms commonly adopt the assumption that the data generating process is exogenous: that is, how a user reacts to a given prompt (e.g., a recommendation or hiring suggestion) depends on the prompt and not on the algorithm that generated it. For example, the assumption that a person's behavior follows a ground-truth distribution is an exogeneity assumption. In practice, when algorithms interact with humans, this assumption rarely holds because users can be strategic. Recent studies document, for example, TikTok users changing their scrolling behavior after learning that TikTok uses it to curate their feed, and Uber drivers changing how they accept and cancel rides in response to changes in Uber's algorithm. Our work studies the implications of this strategic behavior by modeling the interactions between a user and their data-driven platform as a repeated, two-player game. We first find that user strategization can actually help platforms in the short term. We then show that it corrupts platforms' data and ultimately hurts their ability to make counterfactual decisions. We connect this phenomenon to user trust, and show that designing trustworthy algorithms can go hand in hand with accurate estimation. Finally, we provide a formalization of trustworthiness that inspires potential interventions.
Adversarial Online Collaborative Filtering
Pasteris, Stephen, Vitale, Fabio, Herbster, Mark, Gentile, Claudio, Panisson, Andre'
We investigate the problem of online collaborative filtering under no-repetition constraints, whereby users need to be served content in an online fashion and a given user cannot be recommended the same content item more than once. We start by designing and analyzing an algorithm that works under biclustering assumptions on the user-item preference matrix, and show that this algorithm exhibits an optimal regret guarantee, while being fully adaptive, in that it is oblivious to any prior knowledge about the sequence of users, the universe of items, as well as the biclustering parameters of the preference matrix. We then propose a more robust version of this algorithm which operates with general matrices. Also this algorithm is parameter free, and we prove regret guarantees that scale with the amount by which the preference matrix deviates from a biclustered structure. To our knowledge, these are the first results on online collaborative filtering that hold at this level of generality and adaptivity under no-repetition constraints. Finally, we complement our theoretical findings with simple experiments on real-world datasets aimed at both validating the theory and empirically comparing to standard baselines. This comparison shows the competitive advantage of our approach over these baselines.
Break Out of a Pigeonhole: A Unified Framework for Examining Miscalibration, Bias, and Stereotype in Recommender Systems
Despite the benefits of personalizing items and information tailored to users' needs, it has been found that recommender systems tend to introduce biases that favor popular items or certain categories of items, and dominant user groups. In this study, we aim to characterize the systematic errors of a recommendation system and how they manifest in various accountability issues, such as stereotypes, biases, and miscalibration. We propose a unified framework that distinguishes the sources of prediction errors into a set of key measures that quantify the various types of system-induced effects, both at the individual and collective levels. Based on our measuring framework, we examine the most widely adopted algorithms in the context of movie recommendation. Our research reveals three important findings: (1) Differences between algorithms: recommendations generated by simpler algorithms tend to be more stereotypical but less biased than those generated by more complex algorithms. (2) Disparate impact on groups and individuals: system-induced biases and stereotypes have a disproportionate effect on atypical users and minority groups (e.g., women and older users). (3) Mitigation opportunity: using structural equation modeling, we identify the interactions between user characteristics (typicality and diversity), system-induced effects, and miscalibration. We further investigate the possibility of mitigating system-induced effects by oversampling underrepresented groups and individuals, which was found to be effective in reducing stereotypes and improving recommendation quality. Our research is the first systematic examination of not only system-induced effects and miscalibration but also the stereotyping issue in recommender systems.