Rating elicitation is a success element for recommender systems to perform well at cold-starting, in which the systems need to recommend items to a newly arrived user with no prior knowledge about the user's preference. Existing elicitation methods employ a fixed set of items to learn the user's preference and then infer the users' preferences on the remaining items. Using a fixed seed set can limit the performance of the recommendation system since the seed set is unlikely optimal for all new users with potentially diverse preferences. This paper addresses this challenge using a 2-phase, personalized elicitation scheme. First, the elicitation scheme asks users to rate a small set of popular items in a ``burn-in'' phase. Second, it sequentially asks the user to rate adaptive items to refine the preference and the user's representation. Throughout the process, the system represents the user's embedding value not by a point estimate but by a region estimate. The value of information obtained by asking the user's rating on an item is quantified by the distance from the region center embedding space that contains with high confidence the true embedding value of the user. Finally, the recommendations are successively generated by considering the preference region of the user. We show that each subproblem in the elicitation scheme can be efficiently implemented. Further, we empirically demonstrate the effectiveness of the proposed method against existing rating-elicitation methods on several prominent datasets.

The issue of popularity bias -- where popular items are disproportionately recommended, overshadowing less popular but potentially relevant items -- remains a significant challenge in recommender systems. Recent advancements have seen the integration of general-purpose Large Language Models (LLMs) into the architecture of such systems. This integration raises concerns that it might exacerbate popularity bias, given that the LLM's training data is likely dominated by popular items. However, it simultaneously presents a novel opportunity to address the bias via prompt tuning. Our study explores this dichotomy, examining whether LLMs contribute to or can alleviate popularity bias in recommender systems. We introduce a principled way to measure popularity bias by discussing existing metrics and proposing a novel metric that fulfills a series of desiderata. Based on our new metric, we compare a simple LLM-based recommender to traditional recommender systems on a movie recommendation task. We find that the LLM recommender exhibits less popularity bias, even without any explicit mitigation.

Session-based recommender systems typically focus on using only the triplet (user_id, timestamp, item_id) to make predictions of users' next actions. In this paper, we aim to utilize side information to help recommender systems catch patterns and signals otherwise undetectable. Specifically, we propose a general framework for incorporating item-specific side information into the recommender system to enhance its performance without much modification on the original model architecture. Experimental results on several models and datasets prove that with side information, our recommender system outperforms state-of-the-art models by a considerable margin and converges much faster. Additionally, we propose a new type of loss to regularize the attention mechanism used by recommender systems and evaluate its influence on model performance. Furthermore, through analysis, we put forward a few insights on potential further improvements.

We explore the use of Large Language Model (LLM-based) chatbots to power recommender systems. We observe that the chatbots respond poorly when they encounter under-specified requests (e.g., they make incorrect assumptions, hedge with a long response, or refuse to answer). We conjecture that such miscalibrated response tendencies (i.e., conversational priors) can be attributed to LLM fine-tuning using annotators -- single-turn annotations may not capture multi-turn conversation utility, and the annotators' preferences may not even be representative of users interacting with a recommender system. We first analyze public LLM chat logs to conclude that query under-specification is common. Next, we study synthetic recommendation problems with configurable latent item utilities and frame them as Partially Observed Decision Processes (PODP). We find that pre-trained LLMs can be sub-optimal for PODPs and derive better policies that clarify under-specified queries when appropriate. Then, we re-calibrate LLMs by prompting them with learned control messages to approximate the improved policy. Finally, we show empirically that our lightweight learning approach effectively uses logged conversation data to re-calibrate the response strategies of LLM-based chatbots for recommendation tasks.

Reinforcement learning (RL) has gained popularity in the realm of recommender systems due to its ability to optimize long-term rewards and guide users in discovering relevant content. However, the successful implementation of RL in recommender systems is challenging because of several factors, including the limited availability of online data for training on-policy methods. This scarcity requires expensive human interaction for online model training. Furthermore, the development of effective evaluation frameworks that accurately reflect the quality of models remains a fundamental challenge in recommender systems. To address these challenges, we propose a comprehensive framework for synthetic environments that simulate human behavior by harnessing the capabilities of large language models (LLMs). We complement our framework with in-depth ablation studies and demonstrate its effectiveness with experiments on movie and book recommendations. By utilizing LLMs as synthetic users, this work introduces a modular and novel framework for training RL-based recommender systems. The software, including the RL environment, is publicly available.

Social recommendation has emerged as a powerful approach to enhance personalized recommendations by leveraging the social connections among users, such as following and friend relations observed in online social platforms. The fundamental assumption of social recommendation is that socially-connected users exhibit homophily in their preference patterns. This means that users connected by social ties tend to have similar tastes in user-item activities, such as rating and purchasing. However, this assumption is not always valid due to the presence of irrelevant and false social ties, which can contaminate user embeddings and adversely affect recommendation accuracy. To address this challenge, we propose a novel diffusion-based social denoising framework for recommendation (RecDiff). Our approach utilizes a simple yet effective hidden-space diffusion paradigm to alleivate the noisy effect in the compressed and dense representation space. By performing multi-step noise diffusion and removal, RecDiff possesses a robust ability to identify and eliminate noise from the encoded user representations, even when the noise levels vary. The diffusion module is optimized in a downstream task-aware manner, thereby maximizing its ability to enhance the recommendation process. We conducted extensive experiments to evaluate the efficacy of our framework, and the results demonstrate its superiority in terms of recommendation accuracy, training efficiency, and denoising effectiveness. The source code for the model implementation is publicly available at: https://github.com/HKUDS/RecDiff.

Collaborative filtering recommender systems (CF-RecSys) have shown successive results in enhancing the user experience on social media and e-commerce platforms. However, as CF-RecSys struggles under cold scenarios with sparse user-item interactions, recent strategies have focused on leveraging modality information of user/items (e.g., text or images) based on pre-trained modality encoders and Large Language Models (LLMs). Despite their effectiveness under cold scenarios, we observe that they underperform simple traditional collaborative filtering models under warm scenarios due to the lack of collaborative knowledge. In this work, we propose an efficient All-round LLM-based Recommender system, called A-LLMRec, that excels not only in the cold scenario but also in the warm scenario. Our main idea is to enable an LLM to directly leverage the collaborative knowledge contained in a pre-trained state-of-the-art CF-RecSys so that the emergent ability of the LLM as well as the high-quality user/item embeddings that are already trained by the state-of-the-art CF-RecSys can be jointly exploited. This approach yields two advantages: (1) model-agnostic, allowing for integration with various existing CF-RecSys, and (2) efficiency, eliminating the extensive fine-tuning typically required for LLM-based recommenders. Our extensive experiments on various real-world datasets demonstrate the superiority of A-LLMRec in various scenarios, including cold/warm, few-shot, cold user, and cross-domain scenarios. Beyond the recommendation task, we also show the potential of A-LLMRec in generating natural language outputs based on the understanding of the collaborative knowledge by performing a favorite genre prediction task. Our code is available at https://github.com/ghdtjr/A-LLMRec .

In the golden age of software engineering, data was an open book. Engineers had almost unlimited access to the information, enabling them to glean insights, refine products, and optimize system performance with relative ease. Consider the rise of platforms such as Facebook and Google, which in their early stages benefited significantly from vast datasets and harnessing user information to improve experiences, refine algorithms, and even predict user behaviors. For companies such as Amazon, customer data was not just for user experience; it was central to building recommendation systems that, to this day, account for a significant percentage of its sales. This access, however, was a double-edged sword. While data-driven insights propelled tech giants to unprecedented heights, they also led to privacy debacles.

Apple is working on a version of its Siri voice assistant that will use advanced AI powered by large language models (LLMs), Bloomberg has reported. The technology will allow users to perform specific app functions with their voices, such as opening documents, sending emails and more. The new version of Siri will only work on Apple's own apps to start with. It won't arrive with iOS 18 but may be released subsequently as an update early next year, the report states. The assistant will be able to analyze your phone's activity and automatically enable Siri-controlled features. It'll support "hundreds" of commands but will only be able to process one at a time at first, according to the article.

Present Brain-Computer Interfacing (BCI) technology allows inference and detection of cognitive and affective states, but fairly little has been done to study scenarios in which such information can facilitate new applications that rely on modeling human cognition. One state that can be quantified from various physiological signals is attention. Estimates of human attention can be used to reveal preferences and novel dimensions of user experience. Previous approaches have tackled these incredibly challenging tasks using a variety of behavioral signals, from dwell-time to click-through data, and computational models of visual correspondence to these behavioral signals. However, behavioral signals are only rough estimations of the real underlying attention and affective preferences of the users. Indeed, users may attend to some content simply because it is salient, but not because it is really interesting, or simply because it is outrageous. With this paper, we put forward a research agenda and example work using BCI to infer users' preferences, their attentional correlates towards visual content, and their associations with affective experience. Subsequently, we link these to relevant applications, such as information retrieval, personalized steering of generative models, and crowdsourcing population estimates of affective experiences.