Contextual bandit learning is increasingly favored in modern large-scale recommendation systems. To better utlize the contextual information and available user or item features, the integration of neural networks have been introduced to enhance contextual bandit learning and has triggered significant interest from both academia and industry. However, a major challenge arises when implementing a disjoint neural contextual bandit solution in large-scale recommendation systems, where each item or user may correspond to a separate bandit arm. The huge number of items to recommend poses a significant hurdle for real world production deployment. This paper focuses on a joint neural contextual bandit solution which serves all recommending items in one single model. The output consists of a predicted reward $\mu$, an uncertainty $\sigma$ and a hyper-parameter $\alpha$ which balances exploitation and exploration, e.g., $\mu + \alpha \sigma$. The tuning of the parameter $\alpha$ is typically heuristic and complex in practice due to its stochastic nature. To address this challenge, we provide both theoretical analysis and experimental findings regarding the uncertainty $\sigma$ of the joint neural contextual bandit model. Our analysis reveals that $\alpha$ demonstrates an approximate square root relationship with the size of the last hidden layer $F$ and inverse square root relationship with the amount of training data $N$, i.e., $\sigma \propto \sqrt{\frac{F}{N}}$. The experiments, conducted with real industrial data, align with the theoretical analysis, help understanding model behaviors and assist the hyper-parameter tuning during both offline training and online deployment.

Recommender systems help users navigate information overload by providing personalized recommendations aligned with their preferences. Collaborative Filtering (CF) is a widely adopted approach, but while advanced techniques like graph neural networks (GNNs) and self-supervised learning (SSL) have enhanced CF models for better user representations, they often lack the ability to provide explanations for the recommended items. Explainable recommendations aim to address this gap by offering transparency and insights into the recommendation decision-making process, enhancing users' understanding. This work leverages the language capabilities of Large Language Models (LLMs) to push the boundaries of explainable recommender systems. We introduce a model-agnostic framework called XRec, which enables LLMs to provide comprehensive explanations for user behaviors in recommender systems. By integrating collaborative signals and designing a lightweight collaborative adaptor, the framework empowers LLMs to understand complex patterns in user-item interactions and gain a deeper understanding of user preferences. Our extensive experiments demonstrate the effectiveness of XRec, showcasing its ability to generate comprehensive and meaningful explanations that outperform baseline approaches in explainable recommender systems. We open-source our model implementation at https://github.com/HKUDS/XRec.

Large language models (LLMs) have achieved remarkable progress in the field of natural language processing (NLP), demonstrating remarkable abilities in producing text that resembles human language for various tasks. This opens up new opportunities for employing them in recommender systems (RSs). In this paper, we specifically examine the sample efficiency of LLM-enhanced recommender systems, which pertains to the model's capacity to attain superior performance with a limited quantity of training data. Conventional recommendation models (CRMs) often need a large amount of training data because of the sparsity of features and interactions. Hence, we propose and verify our core viewpoint: Large Language Models Make Sample-Efficient Recommender Systems. We propose a simple yet effective framework (i.e., Laser) to validate the viewpoint from two aspects: (1) LLMs themselves are sample-efficient recommenders; and (2) LLMs, as feature generators and encoders, make CRMs more sample-efficient. Extensive experiments on two public datasets show that Laser requires only a small fraction of training samples to match or even surpass CRMs that are trained on the entire training set, demonstrating superior sample efficiency.

Large-language Models (LLMs) have been extremely successful at tasks like complex dialogue understanding, reasoning and coding due to their emergent abilities. These emergent abilities have been extended with multi-modality to include image, audio, and video capabilities. Recommender systems, on the other hand, have been critical for information seeking and item discovery needs. Recently, there have been attempts to apply LLMs for recommendations. One difficulty of current attempts is that the underlying LLM is usually not trained on the recommender system data, which largely contains user interaction signals and is often not publicly available. Another difficulty is user interaction signals often have a different pattern from natural language text, and it is currently unclear if the LLM training setup can learn more non-trivial knowledge from interaction signals compared with traditional recommender system methods. Finally, it is difficult to train multiple LLMs for different use-cases, and to retain the original language and reasoning abilities when learning from recommender system data. To address these three limitations, we propose an Item-Language Model (ILM), which is composed of an item encoder to produce text-aligned item representations that encode user interaction signals, and a frozen LLM that can understand those item representations with preserved pretrained knowledge. We conduct extensive experiments which demonstrate both the importance of the language-alignment and of user interaction knowledge in the item encoder.

Recommender systems play important roles in various applications such as e-commerce, social media, etc. Conventional recommendation methods usually model the collaborative signals within the tabular representation space. Despite the personalization modeling and the efficiency, the latent semantic dependencies are omitted. Methods that introduce semantics into recommendation then emerge, injecting knowledge from the semantic representation space where the general language understanding are compressed. However, existing semantic-enhanced recommendation methods focus on aligning the two spaces, during which the representations of the two spaces tend to get close while the unique patterns are discarded and not well explored. In this paper, we propose DisCo to Disentangle the unique patterns from the two representation spaces and Collaborate the two spaces for recommendation enhancement, where both the specificity and the consistency of the two spaces are captured. Concretely, we propose 1) a dual-side attentive network to capture the intra-domain patterns and the inter-domain patterns, 2) a sufficiency constraint to preserve the task-relevant information of each representation space and filter out the noise, and 3) a disentanglement constraint to avoid the model from discarding the unique information. These modules strike a balance between disentanglement and collaboration of the two representation spaces to produce informative pattern vectors, which could serve as extra features and be appended to arbitrary recommendation backbones for enhancement. Experiment results validate the superiority of our method against different models and the compatibility of DisCo over different backbones. Various ablation studies and efficiency analysis are also conducted to justify each model component.

Recommender systems play a crucial role in internet economies by connecting users with relevant products or services. However, designing effective recommender systems faces two key challenges: (1) the exploration-exploitation tradeoff in balancing new product exploration against exploiting known preferences, and (2) dynamic incentive compatibility in accounting for users' self-interested behaviors and heterogeneous preferences. This paper formalizes these challenges into a Dynamic Bayesian Incentive-Compatible Recommendation Protocol (DBICRP). To address the DBICRP, we propose a two-stage algorithm (RCB) that integrates incentivized exploration with an efficient offline learning component for exploitation. In the first stage, our algorithm explores available products while maintaining dynamic incentive compatibility to determine sufficient sample sizes. The second stage employs inverse proportional gap sampling integrated with an arbitrary machine learning method to ensure sublinear regret. Theoretically, we prove that RCB achieves $O(\sqrt{KdT})$ regret and satisfies Bayesian incentive compatibility (BIC) under a Gaussian prior assumption. Empirically, we validate RCB's strong incentive gain, sublinear regret, and robustness through simulations and a real-world application on personalized warfarin dosing. Our work provides a principled approach for incentive-aware recommendation in online preference learning settings.

Cross-domain sequential recommendation (CDSR) aims to uncover and transfer users' sequential preferences across multiple recommendation domains. While significant endeavors have been made, they primarily concentrated on developing advanced transfer modules and aligning user representations using self-supervised learning techniques. However, the problem of aligning item representations has received limited attention, and misaligned item representations can potentially lead to sub-optimal sequential modeling and user representation alignment. To this end, we propose a model-agnostic framework called \textbf{C}ross-domain item representation \textbf{A}lignment for \textbf{C}ross-\textbf{D}omain \textbf{S}equential \textbf{R}ecommendation (\textbf{CA-CDSR}), which achieves sequence-aware generation and adaptively partial alignment for item representations. Specifically, we first develop a sequence-aware feature augmentation strategy, which captures both collaborative and sequential item correlations, thus facilitating holistic item representation generation. Next, we conduct an empirical study to investigate the partial representation alignment problem from a spectrum perspective. It motivates us to devise an adaptive spectrum filter, achieving partial alignment adaptively. Furthermore, the aligned item representations can be fed into different sequential encoders to obtain user representations. The entire framework is optimized in a multi-task learning paradigm with an annealing strategy. Extensive experiments have demonstrated that CA-CDSR can surpass state-of-the-art baselines by a significant margin and can effectively align items in representation spaces to enhance performance.

In recent years, the integration of federated learning (FL) and recommendation systems (RS), known as Federated Recommendation Systems (FRS), has attracted attention for preserving user privacy by keeping private data on client devices. However, FRS faces inherent limitations such as data heterogeneity and scarcity, due to the privacy requirements of FL and the typical data sparsity issues of RSs. Models like ChatGPT are empowered by the concept of transfer learning and self-supervised learning, so they can be easily applied to the downstream tasks after fine-tuning or prompting. These models, so-called Foundation Models (FM), fouce on understanding the human's intent and perform following their designed roles in the specific tasks, which are widely recognized for producing high-quality content in the image and language domains. Thus, the achievements of FMs inspire the design of FRS and suggest a promising research direction: integrating foundation models to address the above limitations. In this study, we conduct a comprehensive review of FRSs with FMs. Specifically, we: 1) summarise the common approaches of current FRSs and FMs; 2) review the challenges posed by FRSs and FMs; 3) discuss potential future research directions; and 4) introduce some common benchmarks and evaluation metrics in the FRS field. We hope that this position paper provides the necessary background and guidance to explore this interesting and emerging topic.

Rating elicitation is a success element for recommender systems to perform well at cold-starting, in which the systems need to recommend items to a newly arrived user with no prior knowledge about the user's preference. Existing elicitation methods employ a fixed set of items to learn the user's preference and then infer the users' preferences on the remaining items. Using a fixed seed set can limit the performance of the recommendation system since the seed set is unlikely optimal for all new users with potentially diverse preferences. This paper addresses this challenge using a 2-phase, personalized elicitation scheme. First, the elicitation scheme asks users to rate a small set of popular items in a ``burn-in'' phase. Second, it sequentially asks the user to rate adaptive items to refine the preference and the user's representation. Throughout the process, the system represents the user's embedding value not by a point estimate but by a region estimate. The value of information obtained by asking the user's rating on an item is quantified by the distance from the region center embedding space that contains with high confidence the true embedding value of the user. Finally, the recommendations are successively generated by considering the preference region of the user. We show that each subproblem in the elicitation scheme can be efficiently implemented. Further, we empirically demonstrate the effectiveness of the proposed method against existing rating-elicitation methods on several prominent datasets.

The issue of popularity bias -- where popular items are disproportionately recommended, overshadowing less popular but potentially relevant items -- remains a significant challenge in recommender systems. Recent advancements have seen the integration of general-purpose Large Language Models (LLMs) into the architecture of such systems. This integration raises concerns that it might exacerbate popularity bias, given that the LLM's training data is likely dominated by popular items. However, it simultaneously presents a novel opportunity to address the bias via prompt tuning. Our study explores this dichotomy, examining whether LLMs contribute to or can alleviate popularity bias in recommender systems. We introduce a principled way to measure popularity bias by discussing existing metrics and proposing a novel metric that fulfills a series of desiderata. Based on our new metric, we compare a simple LLM-based recommender to traditional recommender systems on a movie recommendation task. We find that the LLM recommender exhibits less popularity bias, even without any explicit mitigation.