Using Quantum Computers to solve problems in Recommender Systems that classical computers cannot address is a worthwhile research topic. In this paper, we use Quantum Annealers to address the feature selection problem in recommendation algorithms. This feature selection problem is a Quadratic Unconstrained Binary Optimization (QUBO) problem. By incorporating Counterfactual Analysis, we significantly improve the performance of the item-based KNN recommendation algorithm compared to using pure Mutual Information. Extensive experiments have demonstrated that the use of Counterfactual Analysis holds great promise for addressing such problems.

Graph Neural Networks (GNNs), especially message-passing-based models, have become prominent in top-k recommendation tasks, outperforming matrix factorization models due to their ability to efficiently aggregate information from a broader context. Although GNNs are evaluated with ranking-based metrics, e.g. NDCG@k and Recall@k, they remain largely trained with proxy losses, e.g. the BPR loss. In this work we explore the use of ranking loss functions to directly optimize the evaluation metrics, an area not extensively investigated in the GNN community for collaborative filtering. We take advantage of smooth approximations of the rank to facilitate end-to-end training of GNNs and propose a Personalized PageRank-based negative sampling strategy tailored for ranking loss functions. Moreover, we extend the evaluation of GNN models for top-k recommendation tasks with an inductive user-centric protocol, providing a more accurate reflection of real-world applications. Our proposed method significantly outperforms the standard BPR loss and more advanced losses across four datasets and four recent GNN architectures while also exhibiting faster training.

Submodular optimization with bandit feedback has recently been studied in a variety of contexts. In a number of real-world applications such as diversified recommender systems and data summarization, the submodular function exhibits additional linear structure. We consider developing approximation algorithms for the maximization of a submodular objective function $f:2^U\to\mathbb{R}_{\geq 0}$, where $f=\sum_{i=1}^dw_iF_{i}$. It is assumed that we have value oracle access to the functions $F_i$, but the coefficients $w_i$ are unknown, and $f$ can only be accessed via noisy queries. We develop algorithms for this setting inspired by adaptive allocation algorithms in the best-arm identification for linear bandit, with approximation guarantees arbitrarily close to the setting where we have value oracle access to $f$. Finally, we empirically demonstrate that our algorithms make vast improvements in terms of sample efficiency compared to algorithms that do not exploit the linear structure of $f$ on instances of move recommendation.

Nowadays, neural network (NN) and deep learning (DL) techniques are widely adopted in many applications, including recommender systems. Given the sparse and stochastic nature of collaborative filtering (CF) data, recent works have critically analyzed the effective improvement of neural-based approaches compared to simpler and often transparent algorithms for recommendation. Previous results showed that NN and DL models can be outperformed by traditional algorithms in many tasks. Moreover, given the largely black-box nature of neural-based methods, interpretable results are not naturally obtained. Following on this debate, we first present a transparent probabilistic model that topologically organizes user and product latent classes based on the review information. In contrast to popular neural techniques for representation learning, we readily obtain a statistical, visualization-friendly tool that can be easily inspected to understand user and product characteristics from a textual-based perspective. Then, given the limitations of common embedding techniques, we investigate the possibility of using the estimated interpretable quantities as model input for a rating prediction task. To contribute to the recent debates, we evaluate our results in terms of both capacity for interpretability and predictive performances in comparison with popular text-based neural approaches. The results demonstrate that the proposed latent class representations can yield competitive predictive performances, compared to popular, but difficult-to-interpret approaches.

We introduce the concept of "empathic grounding" in conversational agents as an extension of Clark's conceptualization of grounding in conversation in which the grounding criterion includes listener empathy for the speaker's affective state. Empathic grounding is generally required whenever the speaker's emotions are foregrounded and can make the grounding process more efficient and reliable by communicating both propositional and affective understanding. Both speaker expressions of affect and listener empathic grounding can be multimodal, including facial expressions and other nonverbal displays. Thus, models of empathic grounding for embodied agents should be multimodal to facilitate natural and efficient communication. We describe a multimodal model that takes as input user speech and facial expression to generate multimodal grounding moves for a listening agent using a large language model. We also describe a testbed to evaluate approaches to empathic grounding, in which a humanoid robot interviews a user about a past episode of pain and then has the user rate their perception of the robot's empathy. We compare our proposed model to one that only generates non-affective grounding cues in a between-subjects experiment. Findings demonstrate that empathic grounding increases user perceptions of empathy, understanding, emotional intelligence, and trust. Our work highlights the role of emotion awareness and multimodality in generating appropriate grounding moves for conversational agents.

Conversational search systems enable information retrieval via natural language interactions, with the goal of maximizing users' information gain over multiple dialogue turns. The increasing prevalence of conversational interfaces adopting this search paradigm challenges traditional information retrieval approaches, stressing the importance of better understanding the engineering process of developing these systems. We undertook a systematic literature review to investigate the links between theoretical studies and technical implementations of conversational search systems. Our review identifies real-world application scenarios, system architectures, and functional components. We consolidate our results by presenting a layered architecture framework and explaining the core functions of conversational search systems. Furthermore, we reflect on our findings in light of the rapid progress in large language models, discussing their capabilities, limitations, and directions for future research.

Identifying informative components in binary data is an essential task in many research areas, including life sciences, social sciences, and recommendation systems. Boolean matrix factorization (BMF) is a family of methods that performs this task by efficiently factorizing the data. In real-world settings, the data is often distributed across stakeholders and required to stay private, prohibiting the straightforward application of BMF. To adapt BMF to this context, we approach the problem from a federated-learning perspective, while building on a state-of-the-art continuous binary matrix factorization relaxation to BMF that enables efficient gradient-based optimization. We propose to only share the relaxed component matrices, which are aggregated centrally using a proximal operator that regularizes for binary outcomes. We show the convergence of our federated proximal gradient descent algorithm and provide differential privacy guarantees. Our extensive empirical evaluation demonstrates that our algorithm outperforms, in terms of quality and efficacy, federation schemes of state-of-the-art BMF methods on a diverse set of real-world and synthetic data.

A quick look at census data (more than 11,000 people turn 65 each day in the U.S.), along with my own rough calculations, suggest that several hundred people are turning 70 each day in the great state of California, and every 10 minutes or so, one or more of them email me about their license renewal adventures with the DMV. I get the usual, always entertaining horror stories about testing: ("They put in ridiculous questions that do not pertain to driving," said 75-year-old Dahana Klerer of Newport Beach, who flunked twice and added, "I'm not a stupid person but they make you feel really stupid.") California is about to be hit by an aging population wave, and Steve Lopez is riding it. His column focuses on the blessings and burdens of advancing age -- and how some folks are challenging the stigma associated with older adults. "I had no problem," said 79-year-old Ruth Gleason of Ridgecrest, who added: "Thank you and Steve Gordon at the DMV for working to alleviate the test-taking fears for over-70 CA drivers."

Recommendation systems and assistants (from now on, recommenders) - algorithms suggesting items or providing solutions based on users' preferences or requests [99, 105, 141, 166] - influence through online platforms most actions of our day to day life. For example, recommendations on social media suggest new social connections, those on online retail platforms guide users' product choices, navigation services offer routes to desired destinations, and generative AI platforms produce content based on users' requests. Unlike other AI tools, such as medical diagnostic support systems, robotic vision systems, or autonomous driving, which assist in specific tasks or functions, recommenders are ubiquitous in online platforms, shaping our decisions and interactions instantly and profoundly. The influence recommenders exert on users' behaviour may generate long-lasting and often unintended effects on human-AI ecosystems [131], such as amplifying political radicalisation processes [82], increasing CO2 emissions in the environment [36] and amplifying inequality, biases and discriminations [120]. The interaction between humans and recommenders has been examined in various fields using different nomenclatures, research methods and datasets, often producing incongruent findings.

Recommender systems are pivotal in enhancing user experiences across various web applications by analyzing the complicated relationships between users and items. Knowledge graphs(KGs) have been widely used to enhance the performance of recommender systems. However, KGs are known to be noisy and incomplete, which are hard to provide reliable explanations for recommendation results. An explainable recommender system is crucial for the product development and subsequent decision-making. To address these challenges, we introduce a novel recommender that synergies Large Language Models (LLMs) and KGs to enhance the recommendation and provide interpretable results. Specifically, we first harness the power of LLMs to augment KG reconstruction. LLMs comprehend and decompose user reviews into new triples that are added into KG. In this way, we can enrich KGs with explainable paths that express user preferences. To enhance the recommendation on augmented KGs, we introduce a novel subgraph reasoning module that effectively measures the importance of nodes and discovers reasoning for recommendation. Finally, these reasoning paths are fed into the LLMs to generate interpretable explanations of the recommendation results. Our approach significantly enhances both the effectiveness and interpretability of recommender systems, especially in cross-selling scenarios where traditional methods falter. The effectiveness of our approach has been rigorously tested on four open real-world datasets, with our methods demonstrating a superior performance over contemporary state-of-the-art techniques by an average improvement of 12%. The application of our model in a multinational engineering and technology company cross-selling recommendation system further underscores its practical utility and potential to redefine recommendation practices through improved accuracy and user trust.