Recommender systems are essential for content-sharing platforms by curating personalized content. To evaluate updates to recommender systems targeting content creators, platforms frequently rely on creator-side randomized experiments. The treatment effect measures the change in outcomes when a new algorithm is implemented compared to the status quo. We show that the standard difference-in-means estimator can lead to biased estimates due to recommender interference that arises when treated and control creators compete for exposure. We propose a "recommender choice model" that describes which item gets exposed from a pool containing both treated and control items. By combining a structural choice model with neural networks, this framework directly models the interference pathway while accounting for rich viewer-content heterogeneity. We construct a debiased estimator of the treatment effect and prove it is $\sqrt n$-consistent and asymptotically normal with potentially correlated samples. We validate our estimator's empirical performance with a field experiment on Weixin short-video platform. In addition to the standard creator-side experiment, we conduct a costly double-sided randomization design to obtain a benchmark estimate free from interference bias. We show that the proposed estimator yields results comparable to the benchmark, whereas the standard difference-in-means estimator can exhibit significant bias and even produce reversed signs.

Massive Open Online Courses (MOOCs) have significantly enhanced educational accessibility by offering a wide variety of courses and breaking down traditional barriers related to geography, finance, and time. However, students often face difficulties navigating the vast selection of courses, especially when exploring new fields of study. Driven by this challenge, researchers have been exploring course recommender systems to offer tailored guidance that aligns with individual learning preferences and career aspirations. These systems face particular challenges in effectively addressing the ``cold start'' problem for new users. Recent advancements in recommender systems suggest integrating large language models (LLMs) into the recommendation process to enhance personalized recommendations and address the ``cold start'' problem. Motivated by these advancements, our study introduces RAMO (Retrieval-Augmented Generation for MOOCs), a system specifically designed to overcome the ``cold start'' challenges of traditional course recommender systems. The RAMO system leverages the capabilities of LLMs, along with Retrieval-Augmented Generation (RAG)-facilitated contextual understanding, to provide course recommendations through a conversational interface, aiming to enhance the e-learning experience.

This paper explores the biases in ChatGPT-based recommender systems, focusing on provider fairness (item-side fairness). Through extensive experiments and over a thousand API calls, we investigate the impact of prompt design strategies-including structure, system role, and intent-on evaluation metrics such as provider fairness, catalog coverage, temporal stability, and recency. The first experiment examines these strategies in classical top-K recommendations, while the second evaluates sequential in-context learning (ICL). In the first experiment, we assess seven distinct prompt scenarios on top-K recommendation accuracy and fairness. Accuracy-oriented prompts, like Simple and Chain-of-Thought (COT), outperform diversification prompts, which, despite enhancing temporal freshness, reduce accuracy by up to 50%. Embedding fairness into system roles, such as "act as a fair recommender," proved more effective than fairness directives within prompts. Diversification prompts led to recommending newer movies, offering broader genre distribution compared to traditional collaborative filtering (CF) models. The second experiment explores sequential ICL, comparing zero-shot and few-shot ICL. Results indicate that including user demographic information in prompts affects model biases and stereotypes. However, ICL did not consistently improve item fairness and catalog coverage over zero-shot learning. Zero-shot learning achieved higher NDCG and coverage, while ICL-2 showed slight improvements in hit rate (HR) when age-group context was included. Our study provides insights into biases of RecLLMs, particularly in provider fairness and catalog coverage. By examining prompt design, learning strategies, and system roles, we highlight the potential and challenges of integrating LLMs into recommendation systems. Further details can be found at https://github.com/yasdel/Benchmark_RecLLM_Fairness.

Cross-Domain Recommendation (CDR) seeks to utilize knowledge from different domains to alleviate the problem of data sparsity in the target recommendation domain, and it has been gaining more attention in recent years. Although there have been notable advancements in this area, most current methods represent users and items in Euclidean space, which is not ideal for handling long-tail distributed data in recommendation systems. Additionally, adding data from other domains can worsen the long-tail characteristics of the entire dataset, making it harder to train CDR models effectively. Recent studies have shown that hyperbolic methods are particularly suitable for modeling long-tail distributions, which has led us to explore hyperbolic representations for users and items in CDR scenarios. However, due to the distinct characteristics of the different domains, applying hyperbolic representation learning to CDR tasks is quite challenging. In this paper, we introduce a new framework called Hyperbolic Contrastive Learning (HCTS), designed to capture the unique features of each domain while enabling efficient knowledge transfer between domains. We achieve this by embedding users and items from each domain separately and mapping them onto distinct hyperbolic manifolds with adjustable curvatures for prediction. To improve the representations of users and items in the target domain, we develop a hyperbolic contrastive learning module for knowledge transfer. Extensive experiments on real-world datasets demonstrate that hyperbolic manifolds are a promising alternative to Euclidean space for CDR tasks.

Traditional recommender systems (RS) typically use user-item rating histories as their main data source. However, deep generative models now have the capability to model and sample from complex data distributions, including user-item interactions, text, images, and videos, enabling novel recommendation tasks. This comprehensive, multidisciplinary survey connects key advancements in RS using Generative Models (Gen-RecSys), covering: interaction-driven generative models; the use of large language models (LLM) and textual data for natural language recommendation; and the integration of multimodal models for generating and processing images/videos in RS. Our work highlights necessary paradigms for evaluating the impact and harm of Gen-RecSys and identifies open challenges. This survey accompanies a tutorial presented at ACM KDD'24, with supporting materials provided at: https://encr.pw/vDhLq.

Controllable learning (CL) emerges as a critical component in trustworthy machine learning, ensuring that learners meet predefined targets and can adaptively adjust without retraining according to the changes in those targets. We provide a formal definition of CL, and discuss its applications in information retrieval (IR) where information needs are often complex and dynamic. The survey categorizes CL according to who controls (users or platforms), what is controllable (e.g., retrieval objectives, users' historical behaviors, controllable environmental adaptation), how control is implemented (e.g., rule-based method, Pareto optimization, Hypernetwork), and where to implement control (e.g.,pre-processing, in-processing, post-processing methods). Then, we identify challenges faced by CL across training, evaluation, task setting, and deployment in online environments. Additionally, we outline promising directions for CL in theoretical analysis, efficient computation, empowering large language models, application scenarios and evaluation frameworks in IR.

Recent advancements in recommender systems have focused on integrating knowledge graphs (KGs) to leverage their auxiliary information. The core idea of KG-enhanced recommenders is to incorporate rich semantic information for more accurate recommendations. However, two main challenges persist: i) Neglecting complex higher-order interactions in the KG-based user-item network, potentially leading to sub-optimal recommendations, and ii) Dealing with the heterogeneous modalities of input sources, such as user-item bipartite graphs and KGs, which may introduce noise and inaccuracies. To address these issues, we present a novel Knowledge-enhanced Heterogeneous Hypergraph Recommender System (KHGRec). KHGRec captures group-wise characteristics of both the interaction network and the KG, modeling complex connections in the KG. Using a collaborative knowledge heterogeneous hypergraph (CKHG), it employs two hypergraph encoders to model group-wise interdependencies and ensure explainability. Additionally, it fuses signals from the input graphs with cross-view self-supervised learning and attention mechanisms. Extensive experiments on four real-world datasets show our model's superiority over various state-of-the-art baselines, with an average 5.18\% relative improvement. Additional tests on noise resilience, missing data, and cold-start problems demonstrate the robustness of our KHGRec framework. Our model and evaluation datasets are publicly available at \url{https://github.com/viethungvu1998/KHGRec}.

A new phenomenon has recently emerged that has made it difficult for people to find'the one,' a study has revealed. Researchers found young adults are suffering from'social media confusion' caused by the platforms as well as dating apps. The sites increase the temptation and desire for a new partner, making people less likely to stick it out in a relationship, the researchers say. And users are exposed to more attractive and wealthy people than ever before, which is distorting their expectations in a potential mate. The team suggested that people ages 18 to 30 are now valuing'pleasure' over long-term stability.

How does the presence of an AI assistant affect the collective attention of a team? We study 20 human teams of 3-4 individuals paired with one voice-only AI assistant during a challenging puzzle task. Teams are randomly assigned to an AI assistant with a human- or robotic-sounding voice that provides either helpful or misleading information about the task. Treating each individual AI interjection as a treatment intervention, we identify the causal effects of the AI on dynamic group processes involving language use. Our findings demonstrate that the AI significantly affects what teams discuss, how they discuss it, and the alignment of their mental models. Teams adopt AI-introduced language for both terms directly related to the task and for peripheral terms, even when they (a) recognize the unhelpful nature of the AI, (b) do not consider the AI a genuine team member, and (c) do not trust the AI. The process of language adaptation appears to be automatic, despite doubts about the AI's competence. The presence of an AI assistant significantly impacts team collective attention by modulating various aspects of shared cognition. This study contributes to human-AI teaming research by highlighting collective attention as a central mechanism through which AI systems in team settings influence team performance. Understanding this mechanism will help CSCW researchers design AI systems that enhance team collective intelligence by optimizing collective attention.

The explainability of recommendation systems is crucial for enhancing user trust and satisfaction. Leveraging large language models (LLMs) offers new opportunities for comprehensive recommendation logic generation. However, in existing related studies, fine-tuning LLM models for recommendation tasks incurs high computational costs and alignment issues with existing systems, limiting the application potential of proven proprietary/closed-source LLM models, such as GPT-4. In this work, our proposed effective strategy LANE aligns LLMs with online recommendation systems without additional LLMs tuning, reducing costs and improving explainability. This innovative approach addresses key challenges in integrating language models with recommendation systems while fully utilizing the capabilities of powerful proprietary models. Specifically, our strategy operates through several key components: semantic embedding, user multi-preference extraction using zero-shot prompting, semantic alignment, and explainable recommendation generation using Chain of Thought (CoT) prompting. By embedding item titles instead of IDs and utilizing multi-head attention mechanisms, our approach aligns the semantic features of user preferences with those of candidate items, ensuring coherent and user-aligned recommendations. Sufficient experimental results including performance comparison, questionnaire voting, and visualization cases prove that our method can not only ensure recommendation performance, but also provide easy-to-understand and reasonable recommendation logic.