Personalized item ranking has been a crucial component contributing to the performance of recommender systems. As a representative approach, pairwise ranking directly optimizes the ranking with user implicit feedback by constructing (\textit{user}, \textit{positive item}, \textit{negative item}) triplets. Several recent works have noticed that treating all triplets equally may hardly achieve the best effects. They assign different importance scores to negative items, user-item pairs, or triplets, respectively. However, almost all the generated importance scores are groundless and hard to interpret, thus far from trustworthy and transparent. To tackle these, we propose the \textit{Triplet Shapley} -- a Shapely value-based method to measure the triplet importance in an interpretable manner. Due to the huge number of triplets, we transform the original Shapley value calculation to the Monte Carlo (MC) approximation, where the guarantee for the approximation unbiasedness is also provided. To stabilize the MC approximation, we adopt a control covariates-based method. Finally, we utilize the triplet Shapley value to guide the resampling of important triplets for benefiting the model learning. Extensive experiments are conducted on six public datasets involving classical matrix factorization- and graph neural network-based recommendation models. Empirical results and subsequent analysis show that our model consistently outperforms the state-of-the-art methods.

Despite the recognized potential of multimodal data to improve model accuracy, many large-scale industrial recommendation systems, including Taobao display advertising system, predominantly depend on sparse ID features in their models. In this work, we explore approaches to leverage multimodal data to enhance the recommendation accuracy. We start from identifying the key challenges in adopting multimodal data in a manner that is both effective and cost-efficient for industrial systems. To address these challenges, we introduce a two-phase framework, including: 1) the pre-training of multimodal representations to capture semantic similarity, and 2) the integration of these representations with existing ID-based models. Furthermore, we detail the architecture of our production system, which is designed to facilitate the deployment of multimodal representations. Since the integration of multimodal representations in mid-2023, we have observed significant performance improvements in Taobao display advertising system. We believe that the insights we have gathered will serve as a valuable resource for practitioners seeking to leverage multimodal data in their systems.

Occupation information can be utilized by digital assistants to provide occupation-specific personalized task support, including interruption management, task planning, and recommendations. Prior research in the digital workplace assistant domain requires users to input their occupation information for effective support. However, as many individuals switch between multiple occupations daily, current solutions falter without continuous user input. To address this, this study introduces WorkR, a framework that leverages passive sensing to capture pervasive signals from various task activities, addressing three challenges: the lack of a passive sensing architecture, personalization of occupation characteristics, and discovering latent relationships among occupation variables. We argue that signals from application usage, movements, social interactions, and the environment can inform a user's occupation. WorkR uses a Variational Autoencoder (VAE) to derive latent features for training models to infer occupations. Our experiments with an anonymized, context-rich activity and task log dataset demonstrate that our models can accurately infer occupations with more than 91% accuracy across six ISO occupation categories.

Computational preference elicitation methods are tools used to learn people's preferences quantitatively in a given context. Recent works on preference elicitation advocate for active learning as an efficient method to iteratively construct queries (framed as comparisons between context-specific cases) that are likely to be most informative about an agent's underlying preferences. In this work, we argue that the use of active learning for moral preference elicitation relies on certain assumptions about the underlying moral preferences, which can be violated in practice. Specifically, we highlight the following common assumptions (a) preferences are stable over time and not sensitive to the sequence of presented queries, (b) the appropriate hypothesis class is chosen to model moral preferences, and (c) noise in the agent's responses is limited. While these assumptions can be appropriate for preference elicitation in certain domains, prior research on moral psychology suggests they may not be valid for moral judgments. Through a synthetic simulation of preferences that violate the above assumptions, we observe that active learning can have similar or worse performance than a basic random query selection method in certain settings. Yet, simulation results also demonstrate that active learning can still be viable if the degree of instability or noise is relatively small and when the agent's preferences can be approximately represented with the hypothesis class used for learning. Our study highlights the nuances associated with effective moral preference elicitation in practice and advocates for the cautious use of active learning as a methodology to learn moral preferences.

This paper explores the use of TTS synthesized training data for KWS (keyword spotting) task while minimizing development cost and time. Keyword spotting models require a huge amount of training data to be accurate, and obtaining such training data can be costly. In the current state of the art, TTS models can generate large amounts of natural-sounding data, which can help reducing cost and time for KWS model development. Still, TTS generated data can be lacking diversity compared to real data. To pursue maximizing KWS model accuracy under the constraint of limited resources and current TTS capability, we explored various strategies to mix TTS data and real human speech data, with a focus on minimizing real data use and maximizing diversity of TTS output. Our experimental results indicate that relatively small amounts of real audio data with speaker diversity (100 speakers, 2k utterances) and large amounts of TTS synthesized data can achieve reasonably high accuracy (within 3x error rate of baseline), compared to the baseline (trained with 3.8M real positive utterances).

Recommender systems have played a critical role in diverse digital services such as e-commerce, streaming media, social networks, etc. If we know what a user's intent is in a given session (e.g. do they want to watch short videos or a movie or play games; are they shopping for a camping trip), it becomes easier to provide high-quality recommendations. In this paper, we introduce IntentRec, a novel recommendation framework based on hierarchical multi-task neural network architecture that tries to estimate a user's latent intent using their short- and long-term implicit signals as proxies and uses the intent prediction to predict the next item user is likely to engage with. By directly leveraging the intent prediction, we can offer accurate and personalized recommendations to users. Our comprehensive experiments on Netflix user engagement data show that IntentRec outperforms the state-of-the-art next-item and next-intent predictors. We also share several findings and downstream applications of IntentRec.

Conversational recommendation systems elicit user preferences by interacting with users to obtain their feedback on recommended commodities. Such systems utilize a multi-armed bandit framework to learn user preferences in an online manner and have received great success in recent years. However, existing conversational bandit methods have several limitations. First, they only enable users to provide explicit binary feedback on the recommended items or categories, leading to ambiguity in interpretation. In practice, users are usually faced with more than one choice. Relative feedback, known for its informativeness, has gained increasing popularity in recommendation system design. Moreover, current contextual bandit methods mainly work under linear reward assumptions, ignoring practical non-linear reward structures in generalized linear models. Therefore, in this paper, we introduce relative feedback-based conversations into conversational recommendation systems through the integration of dueling bandits in generalized linear models (GLM) and propose a novel conversational dueling bandit algorithm called ConDuel. Theoretical analyses of regret upper bounds and empirical validations on synthetic and real-world data underscore ConDuel's efficacy. We also demonstrate the potential to extend our algorithm to multinomial logit bandits with theoretical and experimental guarantees, which further proves the applicability of the proposed framework.

Integrating cameras into wireless smart rings has been challenging due to size and power constraints. We introduce IRIS, the first wireless vision-enabled smart ring system for smart home interactions. Equipped with a camera, Bluetooth radio, inertial measurement unit (IMU), and an onboard battery, IRIS meets the small size, weight, and power (SWaP) requirements for ring devices. IRIS is context-aware, adapting its gesture set to the detected device, and can last for 16-24 hours on a single charge. IRIS leverages the scene semantics to achieve instance-level device recognition. In a study involving 23 participants, IRIS consistently outpaced voice commands, with a higher proportion of participants expressing a preference for IRIS over voice commands regarding toggling a device's state, granular control, and social acceptability. Our work pushes the boundary of what is possible with ring form-factor devices, addressing system challenges and opening up novel interaction capabilities.

Graph recommender (GR) is a type of graph neural network (GNNs) encoder that is customized for extracting information from the user-item interaction graph. Due to its strong performance on the recommendation task, GR has gained significant attention recently. Graph contrastive learning (GCL) is also a popular research direction that aims to learn, often unsupervised, GNNs with certain contrastive objectives. As a general graph representation learning method, GCLs have been widely adopted with the supervised recommendation loss for joint training of GRs. Despite the intersection of GR and GCL research, theoretical understanding of the relationship between the two fields is surprisingly sparse. This vacancy inevitably leads to inefficient scientific research. In this paper, we aim to bridge the gap between the field of GR and GCL from the perspective of encoders and loss functions. With mild assumptions, we theoretically show an astonishing fact that graph recommender is equivalent to a commonly-used single-view graph contrastive model. Specifically, we find that (1) the classic encoder in GR is essentially a linear graph convolutional network with one-hot inputs, and (2) the loss function in GR is well bounded by a single-view GCL loss with certain hyperparameters. The first observation enables us to explain crucial designs of GR models, e.g., the removal of self-loop and nonlinearity. And the second finding can easily prompt many cross-field research directions. We empirically show a remarkable result that the recommendation loss and the GCL loss can be used interchangeably. The fact that we can train GR models solely with the GCL loss is particularly insightful, since before this work, GCLs were typically viewed as unsupervised methods that need fine-tuning. We also discuss some potential future works inspired by our theory.

Temporal networks are effective in capturing the evolving interactions of networks over time, such as social networks and e-commerce networks. In recent years, researchers have primarily concentrated on developing specific model architectures for Temporal Graph Neural Networks (TGNNs) in order to improve the representation quality of temporal nodes and edges. However, limited attention has been given to the quality of negative samples during the training of TGNNs. When compared with static networks, temporal networks present two specific challenges for negative sampling: positive sparsity and positive shift. Positive sparsity refers to the presence of a single positive sample amidst numerous negative samples at each timestamp, while positive shift relates to the variations in positive samples across different timestamps. To robustly address these challenges in training TGNNs, we introduce Curriculum Negative Mining (CurNM), a model-aware curriculum learning framework that adaptively adjusts the difficulty of negative samples. Within this framework, we first establish a dynamically updated negative pool that balances random, historical, and hard negatives to address the challenges posed by positive sparsity. Secondly, we implement a temporal-aware negative selection module that focuses on learning from the disentangled factors of recently active edges, thus accurately capturing shifting preferences. Extensive experiments on 12 datasets and 3 TGNNs demonstrate that our method outperforms baseline methods by a significant margin. Additionally, thorough ablation studies and parameter sensitivity experiments verify the usefulness and robustness of our approach. Our code is available at https://github.com/zziyue83/CurNM.