We have developed an automated counseling system in which clients interact with an embodied conversational People who could benefit from a positive change in health agent (Cassell 2000) that acts as a virtual counselor. To behavior form a large and variable population, with assist precontemplations and contemplators, we differences in individual characteristics and circumstances.

This article presents our work on building a virtual coach agent, called Dr. Vicky, and training environment (called the Virtual BNI Trainer, or VBT) for learning how to correctly talk with medical patients who have substance abuse issues. This work focuses on how to effectively design menu-based dialogue interactions for conversing with a virtual patient within the context of learning how to properly engage in such conversations according to the brief negotiated interview techniques we desire to train. Dr. Vicky also employs a model of student knowledge to influence the mediation strategies used in personalizing the training experience and guidance offered. The VBT is a prototype training application that will be used by medical students and practitioners within the Yale medical community in the future.

Traditional machine-learned ranking systems for web search are often trained to capture stationary relevance of documents to queries, which has limited ability to track non-stationary user intention in a timely manner. In recency search, for instance, the relevance of documents to a query on breaking news often changes significantly over time, requiring effective adaptation to user intention. In this paper, we focus on recency search and study a number of algorithms to improve ranking results by leveraging user click feedback. Our contributions are three-fold. First, we use real search sessions collected in a random exploration bucket for \emph{reliable} offline evaluation of these algorithms, which provides an unbiased comparison across algorithms without online bucket tests. Second, we propose a re-ranking approach to improve search results for recency queries using user clicks. Third, our empirical comparison of a dozen algorithms on real-life search data suggests importance of a few algorithmic choices in these applications, including generalization across different query-document pairs, specialization to popular queries, and real-time adaptation of user clicks.

While a user's preference is directly reflected in the interactive choice process between her and the recommender, this wealth of information was not fully exploited for learning recommender models. In particular, existing collaborative filtering (CF) approaches take into account only the binary events of user actions but totally disregard the contexts in which users' decisions are made. In this paper, we propose Collaborative Competitive Filtering (CCF), a framework for learning user preferences by modeling the choice process in recommender systems. CCF employs a multiplicative latent factor model to characterize the dyadic utility function. But unlike CF, CCF models the user behavior of choices by encoding a local competition effect. In this way, CCF allows us to leverage dyadic data that was previously lumped together with missing data in existing CF models. We present two formulations and an efficient large scale optimization algorithm. Experiments on three real-world recommendation data sets demonstrate that CCF significantly outperforms standard CF approaches in both offline and online evaluations.

Performing effective preference-based data retrieval requires detailed and preferentially meaningful structurized information about the current user as well as the items under consideration. A common problem is that representations of items often only consist of mere technical attributes, which do not resemble human perception. This is particularly true for integral items such as movies or songs. It is often claimed that meaningful item features could be extracted from collaborative rating data, which is becoming available through social networking services. However, there is only anecdotal evidence supporting this claim; but if it is true, the extracted information could very valuable for preference-based data retrieval. In this paper, we propose a methodology to systematically check this common claim. We performed a preliminary investigation on a large collection of movie ratings and present initial evidence.

We show that matrix completion with trace-norm regularization can be significantly hurt when entries of the matrix are sampled non-uniformly, but that a properly weighted version of the trace-norm regularizer works well with non-uniform sampling. We show that the weighted trace-norm regularization indeed yields significant gains on the highly non-uniformly sampled Netflix dataset.

For over half a century, psychologists have been struck by how poor people are at expressing their internal sensations, impressions, and evaluations via rating scales. When individuals make judgments, they are incapable of using an absolute rating scale, and instead rely on reference points from recent experience. This relativity of judgment limits the usefulness of responses provided by individuals to surveys, questionnaires, and evaluation forms. Fortunately, the cognitive processes that transform internal states to responses are not simply noisy, but rather are influenced by recent experience in a lawful manner. We explore techniques to remove sequential dependencies, and thereby decontaminate a series of ratings to obtain more meaningful human judgments. In our formulation, decontamination is fundamentally a problem of inferring latent states (internal sensations) which, because of the relativity of judgment, have temporal dependencies. We propose a decontamination solution using a conditional random field with constraints motivated by psychological theories of relative judgment. Our exploration of decontamination models is supported by two experiments we conducted to obtain ground-truth rating data on a simple length estimation task. Our decontamination techniques yield an over 20% reduction in the error of human judgments.

In this paper, we propose a new approach for recommender systems based on target tracking by Kalman filtering. We assume that users and their seen resources are vectors in the multidimensional space of the categories of the resources. Knowing this space, we propose an algorithm based on a Kalman filter to track users and to predict the best prediction of their future position in the recommendation space.

The purpose of this article is to introduce a new iterative algorithm with properties resembling real life bipartite graphs. The algorithm enables us to generate wide range of random bigraphs, which features are determined by a set of parameters.We adapt the advances of last decade in unipartite complex networks modeling to the bigraph setting. This data structure can be observed in several situations. However, only a few datasets are freely available to test the algorithms (e.g. community detection, influential nodes identification, information retrieval) which operate on such data. Therefore, artificial datasets are needed to enhance development and testing of the algorithms. We are particularly interested in applying the generator to the analysis of recommender systems. Therefore, we focus on two characteristics that, besides simple statistics, are in our opinion responsible for the performance of neighborhood based collaborative filtering algorithms. The features are node degree distribution and local clustering coeficient.

The purpose of this article is to introduce a new analytical framework dedicated to measuring performance of recommender systems. The standard approach is to assess the quality of a system by means of accuracy related statistics. However, the specificity of the environments in which recommender systems are deployed requires to pay much attention to speed and memory requirements of the algorithms. Unfortunately, it is implausible to assess accurately the complexity of various algorithms with formal tools. This can be attributed to the fact that such analyses are usually based on an assumption of dense representation of underlying data structures. Whereas, in real life the algorithms operate on sparse data and are implemented with collections dedicated for them. Therefore, we propose to measure the complexity of recommender systems with artificial datasets that posses real-life properties. We utilize recently developed bipartite graph generator to evaluate how state-of-the-art recommender systems' behavior is determined and diversified by topological properties of the generated datasets.