Recommender systems are tools for interacting with large and complex information spaces. The field, christened in 1995, has grown enormously in the variety of problems addressed and techniques employed, as well as in its practical applications. Recommender systems research has incorporated a wide variety of artificial intelligence techniques including machine learning, data mining, user modeling, case-based reasoning, and constraint satisfaction, among others. The purpose of the articles in this special issue is to take stock of the current landscape of recommender systems research and identify directions the field is now taking.

Recommender systems now play an important role in online information discovery, complementing traditional approaches such as search and navigation, with a more proactive approach to discovery that is informed by the users interests and preferences. To date recommender systems have been deployed within a variety of e-commerce domains, covering a range of products such as books, music, movies, and have proven to be a successful way to convert browsers into buyers. Recommendation technologies have a potentially much greater role to play in information discovery however and in this article we consider recent research that takes a fresh look at web search as a fertile platform for recommender systems research as users demand a new generation of search engines that are less susceptible to manipulation and more responsive to searcher needs and preferences.

Recommender systems are a means of personalizing the presentation of information to ensure that users see the items most relevant to them. The social web has added new dimensions to the way people interact on the Internet, placing the emphasis on user-generated content. Users in social networks create photos, videos and other artifacts, collaborate with other users, socialize with their friends and share their opinions online. This outpouring of material has brought increased attention to recommender systems, as a means of managing this vast universe of content. At the same time, the diversity and complexity of the data has meant new challenges for researchers in recommendation. This article describes the nature of recommendation research in social web applications and provides some illustrative examples of current research directions and techniques. It is difficult to overstate the impact of the social web. This new breed of social applications is reshaping nearly every human activity from the way people watch movies to how they overthrow governments. Facebook allows its members to maintain friendships whether they live next door or on another continent. With Twitter, users from celebrities to ordinary folks can launch their 140 character messages out to a diverse horde of ‘‘followers.” Flickr and YouTube users upload their personal media to share with the world, while Wikipedia editors collaborate on the world’s largest encyclopedia.

Recommender systems are tools for interacting with large and complex information spaces. They provide a personalized view of such spaces, prioritizing items likely to be of interest to the user. The field, christened in 1995, has grown enormously in the variety of problems addressed and techniques employed, as well as in its practical applications. Recommender systems research has incorporated a wide variety of artificial intelligence techniques including machine learning, data mining, user modeling, case-based reasoning, and constraint satisfaction, among others. Personalized recommendations are an important part of many on-line e-commerce applications such as Amazon.com, Netflix, and Pandora. This wealth of practical application experience has provided inspiration to researchers to extend the reach of recommender systems into new and challenging areas. The purpose of the articles in this special issue is to take stock of the current landscape of recommender systems research and identify directions the field is now taking. This article provides an overview of the current state of the field and introduces the various articles in the special issue.

In recommender systems, explanations serve as an additional type of information that can help users to better understand the system's output and promote objectives such as trust, confidence in decision making or utility. This article proposes a taxonomy to categorize and review the research in the area of explanations. It provides a unified view on the different recommendation paradigms, allowing similarities and differences to be clearly identified. Finally, the authors present their view on open research issues and opportunities for future work on this topic.

Requirements engineering in large-scaled industrial, government, and international projects can be a highly complex process involving thousands, or even hundreds of thousands of potentially distributed stakeholders. The process can result in massive amounts of noisy and semistructured data that must be analyzed and distilled in order to extract useful requirements. As a result, many human intensive tasks in requirements elicitation, analysis, and management processes can be augmented and supported through the use of recommender system and machine learning techniques. In this article we describe several areas in which recommendation technologies have been applied to the requirements engineering domain, namely stakeholder identification, domain analysis, requirements elicitation, and decision support across several requirements analysis and prioritization tasks. We also highlight ongoing challenges and opportunities for applying recommender systems in the requirements engineering domain.

Context-aware recommender systems (CARS) generate more relevant recommendations by adapting them to the specific contextual situation of the user. This article explores how contextual information can be used to create more intelligent and useful recommender systems. It provides an overview of the multifaceted notion of context, discusses several approaches for incorporating contextual information in recommendation process, and illustrates the usage of such approaches in several application areas where different types of contexts are exploited. The article concludes by discussing the challenges and future research directions for context-aware recommender systems.

With the recent dramatic transformations in the world of digital music, a music listener is now just a couple of clicks away from being able to listen to nearly any song that has ever been recorded. With so much music readily available, tools that help a user find new, interesting music that matches her taste become increasingly important. In this article we explore one such tool: music recommendation. We describe common music recommendation use cases such as finding new artists, finding others with similar listening taste, and generating interesting music playlists. We describe the various approaches currently being explored by practitioners to satisfy these use cases. Finally, we show how results of three different music recommendation technologies compare when applied to the task of finding similar artists to a seed artist.

Using the evaluation framework, leading recommendation solutions were analyzed, compared and ranked. Findings are summarized in Aldrich (2011). This article describes the business models, components, and tasks of today's commercial recommender solutions; describes how these systems are deployed in practice; analyzes how recommendation solutions are evaluated by businesses; presents the current recommendation solution landscape; identifies the shortcomings of current solutions from a commercial perspective; and ends with some ideas of what the future might hold for recommendation solutions in commercial environments. In the following pages, I refer to the company providing the recommendation technology as the vendor, the company implementing this technology on its website as the client, and the user interacting with the website to acquire a product or obtain a service as the customer or simply user. This diagram represents Certona's Resonance recommendation platform, which is typical of commercial recommender systems in its highlevel architecture.

Recommender systems have been part of the Internet for almost two decades. Dozens of vendors have built recommendation technologies and taken them to market in two waves, roughly aligning with the web 1.0 and 2.0 revolutions. Today recommender systems are found in a multitude of online services. They have been developed using a variety of techniques and user interfaces. They have been nurtured with millions of users’ explicit and implicit preferences (most often with their permission). Frequently they provide relevant recommendations that increase the revenue or user engagement of the online services that operate them. However, when we evaluate the current generation of recommender systems from the point of view of the “recommendee,” we find that most recommender systems serve the goals of the business instead of their users’ interests. Thus we believe that the big promise of recommender systems has yet to be fulfilled. We foresee a third wave of recommender systems that act directly on behalf of their users across a range of domains instead of acting as a sales assistant. We also predict that such new recommender systems will better deal with information overload, take advantage of contextual clues from mobile devices, and utilize the vast information and computation stores available through cloud-computing services to maximize users’ long-term goals