Personal Assistant Systems
The AI-Therapist Duo: Exploring the Potential of Human-AI Collaboration in Personalized Art Therapy for PICS Intervention
Yilma, Bereket A., Kim, Chan Mi, Ludden, Geke, van Rompay, Thomas, Leiva, Luis A.
Post-intensive care syndrome (PICS) is a multifaceted condition that arises from prolonged stays in an intensive care unit (ICU). While preventing PICS among ICU patients is becoming increasingly important, interventions remain limited. Building on evidence supporting the effectiveness of art exposure in addressing the psychological aspects of PICS, we propose a novel art therapy solution through a collaborative Human-AI approach that enhances personalized therapeutic interventions using state-of-the-art Visual Art Recommendation Systems. We developed two Human-in-the-Loop (HITL) personalization methods and assessed their impact through a large-scale user study (N=150). Our findings demonstrate that this Human-AI collaboration not only enhances the personalization and effectiveness of art therapy but also supports therapists by streamlining their workload. While our study centres on PICS intervention, the results suggest that human-AI collaborative Art therapy could potentially benefit other areas where emotional support is critical, such as cases of anxiety and depression.
Bridging Jensen Gap for Max-Min Group Fairness Optimization in Recommendation
Xu, Chen, Li, Yuxin, Wang, Wenjie, Pang, Liang, Xu, Jun, Chua, Tat-Seng
Group max-min fairness (MMF) is commonly used in fairness-aware recommender systems (RS) as an optimization objective, as it aims to protect marginalized item groups and ensures a fair competition platform. However, our theoretical analysis indicates that integrating MMF constraint violates the assumption of sample independence during optimization, causing the loss function to deviate from linear additivity. Such nonlinearity property introduces the Jensen gap between the model's convergence point and the optimal point if mini-batch sampling is applied. Both theoretical and empirical studies show that as the mini-batch size decreases and the group size increases, the Jensen gap will widen accordingly. Some methods using heuristic re-weighting or debiasing strategies have the potential to bridge the Jensen gap. However, they either lack theoretical guarantees or suffer from heavy computational costs. To overcome these limitations, we first theoretically demonstrate that the MMF-constrained objective can be essentially reformulated as a group-weighted optimization objective. Then we present an efficient and effective algorithm named FairDual, which utilizes a dual optimization technique to minimize the Jensen gap. Our theoretical analysis demonstrates that FairDual can achieve a sub-linear convergence rate to the globally optimal solution and the Jensen gap can be well bounded under a mini-batch sampling strategy with random shuffle. Extensive experiments conducted using six large-scale RS backbone models on three publicly available datasets demonstrate that FairDual outperforms all baselines in terms of both accuracy and fairness. Our data and codes are shared at https://github.com/XuChen0427/FairDual.
Criteria-Aware Graph Filtering: Extremely Fast Yet Accurate Multi-Criteria Recommendation
Park, Jin-Duk, Yoo, Jaemin, Shin, Won-Yong
Multi-criteria (MC) recommender systems, which utilize MC rating information for recommendation, are increasingly widespread in various e-commerce domains. However, the MC recommendation using training-based collaborative filtering, requiring consideration of multiple ratings compared to single-criterion counterparts, often poses practical challenges in achieving state-of-the-art performance along with scalable model training. To solve this problem, we propose CA-GF, a training-free MC recommendation method, which is built upon criteria-aware graph filtering for efficient yet accurate MC recommendations. Specifically, first, we construct an item-item similarity graph using an MC user-expansion graph. Next, we design CA-GF composed of the following key components, including 1) criterion-specific graph filtering where the optimal filter for each criterion is found using various types of polynomial low-pass filters and 2) criteria preference-infused aggregation where the smoothed signals from each criterion are aggregated. We demonstrate that CA-GF is (a) efficient: providing the computational efficiency, offering the extremely fast runtime of less than 0.2 seconds even on the largest benchmark dataset, (b) accurate: outperforming benchmark MC recommendation methods, achieving substantial accuracy gains up to 24% compared to the best competitor, and (c) interpretable: providing interpretations for the contribution of each criterion to the model prediction based on visualizations.
Controlling privacy in recommender systems
Recommender systems involve an inherent trade-off between accuracy of recommendations and the extent to which users are willing to release information about their preferences. In this paper, we explore a two-tiered notion of privacy where there is a small set of "public" users who are willing to share their preferences openly, and a large set of "private" users who require privacy guarantees. We show theoretically and demonstrate empirically that a moderate number of public users with no access to private user information already suffices for reasonable accuracy. Moreover, we introduce a new privacy concept for gleaning relational information from private users while maintaining a first order deniability. We demonstrate gains from controlled access to private user preferences.
Review for NeurIPS paper: Regret in Online Recommendation Systems
Weaknesses: My main observation is that the paper does not clearly compares the regret bounds it obtains with existing literature. I find the presentation of the regret bounds to be fairly non-standard and hard to interpret. These are some of my concerns. It seems to me that R_sp(T) is just a standard K-armed bandit lower bound which can be applied here by the reduction to the case where the cluster identity of each item is known, but {p_1, ..., p_K} needs to be learned. On the other hand, R_{ic} just seems to be something coming from running out of items to recommend from the top cluster and a bound on the size of such a cluster because of the sampling from {\alpha}'s initially.
SS4Rec: Continuous-Time Sequential Recommendation with State Space Models
Xiao, Wei, Wang, Huiying, Zhou, Qifeng, Wang, Qing
Sequential recommendation is a key area in the field of recommendation systems aiming to model user interest based on historical interaction sequences with irregular intervals. While previous recurrent neural network-based and attention-based approaches have achieved significant results, they have limitations in capturing system continuity due to the discrete characteristics. In the context of continuous-time modeling, state space model (SSM) offers a potential solution, as it can effectively capture the dynamic evolution of user interest over time. However, existing SSM-based approaches ignore the impact of irregular time intervals within historical user interactions, making it difficult to model complexed user-item transitions in sequences. To address this issue, we propose a hybrid SSM-based model called SS4Rec for continuous-time sequential recommendation. SS4Rec integrates a time-aware SSM to handle irregular time intervals and a relation-aware SSM to model contextual dependencies, enabling it to infer user interest from both temporal and sequential perspectives. In the training process, the time-aware SSM and the relation-aware SSM are discretized by variable stepsizes according to user interaction time intervals and input data, respectively. This helps capture the continuous dependency from irregular time intervals and provides time-specific personalized recommendations. Experimental studies on five benchmark datasets demonstrate the superiority and effectiveness of SS4Rec.
MixDec Sampling: A Soft Link-based Sampling Method of Graph Neural Network for Recommendation
Xie, Xiangjin, Chen, Yuxin, Wang, Ruipeng, Ouyang, Kai, Zhang, Zihan, Zheng, Hai-Tao, Qian, Buyue, Zheng, Hansen, Hu, Bo, Zhuo, Chengxiang, Li, Zang
Graph neural networks have been widely used in recent recommender systems, where negative sampling plays an important role. Existing negative sampling methods restrict the relationship between nodes as either hard positive pairs or hard negative pairs. This leads to the loss of structural information, and lacks the mechanism to generate positive pairs for nodes with few neighbors. To overcome limitations, we propose a novel soft link-based sampling method, namely MixDec Sampling, which consists of Mixup Sampling module and Decay Sampling module. The Mixup Sampling augments node features by synthesizing new nodes and soft links, which provides sufficient number of samples for nodes with few neighbors. The Decay Sampling strengthens the digestion of graph structure information by generating soft links for node embedding learning. To the best of our knowledge, we are the first to model sampling relationships between nodes by soft links in GNN-based recommender systems. Extensive experiments demonstrate that the proposed MixDec Sampling can significantly and consistently improve the recommendation performance of several representative GNN-based models on various recommendation benchmarks.
AutoLike: Auditing Social Media Recommendations through User Interactions
Le, Hieu, Elmalaki, Salma, Shafiq, Zubair, Markopoulou, Athina
Modern social media platforms, such as TikTok, Facebook, and YouTube, rely on recommendation systems to personalize content for users based on user interactions with endless streams of content, such as "For You" pages. However, these complex algorithms can inadvertently deliver problematic content related to self-harm, mental health, and eating disorders. We introduce AutoLike, a framework to audit recommendation systems in social media platforms for topics of interest and their sentiments. To automate the process, we formulate the problem as a reinforcement learning problem. AutoLike drives the recommendation system to serve a particular type of content through interactions (e.g., liking). We apply the AutoLike framework to the TikTok platform as a case study. We evaluate how well AutoLike identifies TikTok content automatically across nine topics of interest; and conduct eight experiments to demonstrate how well it drives TikTok's recommendation system towards particular topics and sentiments. AutoLike has the potential to assist regulators in auditing recommendation systems for problematic content. (Warning: This paper contains qualitative examples that may be viewed as offensive or harmful.)
DiMA: An LLM-Powered Ride-Hailing Assistant at DiDi
Ning, Yansong, Cai, Shuowei, Li, Wei, Fang, Jun, Tan, Naiqiang, Chai, Hua, Liu, Hao
On-demand ride-hailing services like DiDi, Uber, and Lyft have transformed urban transportation, offering unmatched convenience and flexibility. In this paper, we introduce DiMA, an LLM-powered ride-hailing assistant deployed in DiDi Chuxing. Its goal is to provide seamless ride-hailing services and beyond through a natural and efficient conversational interface under dynamic and complex spatiotemporal urban contexts. To achieve this, we propose a spatiotemporal-aware order planning module that leverages external tools for precise spatiotemporal reasoning and progressive order planning. Additionally, we develop a cost-effective dialogue system that integrates multi-type dialog repliers with cost-aware LLM configurations to handle diverse conversation goals and trade-off response quality and latency. Furthermore, we introduce a continual fine-tuning scheme that utilizes real-world interactions and simulated dialogues to align the assistant's behavior with human preferred decision-making processes. Since its deployment in the DiDi application, DiMA has demonstrated exceptional performance, achieving 93% accuracy in order planning and 92% in response generation during real-world interactions. Offline experiments further validate DiMA capabilities, showing improvements of up to 70.23% in order planning and 321.27% in response generation compared to three state-of-the-art agent frameworks, while reducing latency by $0.72\times$ to $5.47\times$. These results establish DiMA as an effective, efficient, and intelligent mobile assistant for ride-hailing services.