Surveys and interviews (structured, semi-structured, or unstructured) are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to explore the use of conversational agents (chatbots) powered by large language models (LLMs). However, as public investments and policies on infrastructure and services often involve substantial public stakes and environmental risks, there is a need for a rigorous, transparent, privacy-preserving, and cost-efficient development framework tailored for such major decision-making processes. This paper addresses this gap by introducing a modular approach and its resultant parameterized process for designing conversational agents. We detail the system architecture, integrating engineered prompts, specialized knowledge bases, and customizable, goal-oriented conversational logic in the proposed approach. We demonstrate the adaptability, generalizability, and efficacy of our modular approach through three empirical studies: (1) travel preference surveys, highlighting multimodal (voice, text, and image generation) capabilities; (2) public opinion elicitation on a newly constructed, novel infrastructure project, showcasing question customization and multilingual (English and French) capabilities; and (3) transportation expert consultation about future transportation systems, highlighting real-time, clarification request capabilities for open-ended questions, resilience in handling erratic inputs, and efficient transcript post-processing. The results show the effectiveness of this modular approach and how it addresses key ethical, privacy, security, and token consumption concerns, setting the stage for the next-generation surveys and interviews.

User simulators can rapidly generate a large volume of timely user behavior data, providing a testing platform for reinforcement learning-based recommender systems, thus accelerating their iteration and optimization. However, prevalent user simulators generally suffer from significant limitations, including the opacity of user preference modeling and the incapability of evaluating simulation accuracy. In this paper, we introduce an LLM-powered user simulator to simulate user engagement with items in an explicit manner, thereby enhancing the efficiency and effectiveness of reinforcement learning-based recommender systems training. Specifically, we identify the explicit logic of user preferences, leverage LLMs to analyze item characteristics and distill user sentiments, and design a logical model to imitate real human engagement. By integrating a statistical model, we further enhance the reliability of the simulation, proposing an ensemble model that synergizes logical and statistical insights for user interaction simulations. Capitalizing on the extensive knowledge and semantic generation capabilities of LLMs, our user simulator faithfully emulates user behaviors and preferences, yielding high-fidelity training data that enrich the training of recommendation algorithms. We establish quantifying and qualifying experiments on five datasets to validate the simulator's effectiveness and stability across various recommendation scenarios.

This paper proposes a novel approach to develop an open-domain and long-form Over-The-Top (OTT) Question-Answering (QA) dataset, DragonVerseQA, specifically oriented to the fantasy universe of "House of the Dragon" and "Game Of Thrones" TV series. Most existing QA datasets focus on short, fact-based answers sourced almost solely from Wikipedia articles, devoid of depth and contextual richness for sophisticated narrative understanding. We curate a dataset that combines full episode summaries sourced from HBO and fandom wiki websites, user reviews from sources like IMDb and Rotten Tomatoes, and high-quality, open-domain, legally admissible sources, and structured data from repositories like WikiData into one dataset. The dataset provides a multi-dimensional context, reflecting complex character dynamics and plot developments from these varied sources. That means, on equal footing, only after heavy data preprocessing and filtering methods will meaningful, non-spam unbiased reviews be available in this enriched dataset. The comprehensive insights are given through the long-form answers generated from this enriched context. This is what makes this valuable dataset for improving conversational AI, narrative analysis, sentiment analysis, summarization techniques, and relation extraction. A comparative analysis with state-of-the-art QA datasets such as SQuAD 2.0, TriviaQA, and Natural Questions brings to light the unique advantages of our dataset in terms of contextual complexity and answer length. Detailed reviews add layers to audience sentiment and narrative interpretation, raising the bar for domain-specific QA with a new quality benchmark. Our work also allows a deeper understanding of entertainment-industry content and opens the door to more knowledgeable and creative AI-driven interactions within digital media environments.

Negative feedback signals are crucial to guardrail content recommendations and improve user experience. When these signals are effectively integrated into recommendation systems, they play a vital role in preventing the promotion of harmful or undesirable content, thereby contributing to a healthier online environment. However, the challenges associated with negative signals are noteworthy. Due to the limited visibility of options for users to express negative feedback, these signals are often sparse compared to positive signals. This imbalance can lead to a skewed understanding of user preferences, resulting in recommendations that prioritize short-term engagement over long-term satisfaction. Moreover, an over-reliance on positive signals can create a filter bubble, where users are continuously exposed to content that aligns with their immediate preferences but may not be beneficial in the long run. This scenario can ultimately lead to user attrition as audiences become disillusioned with the quality of the content provided. Additionally, existing user signals frequently fail to meet specific customized requirements, such as understanding the underlying reasons for a user's likes or dislikes regarding a video. This lack of granularity hinders our ability to tailor content recommendations effectively, as we cannot identify the particular attributes of content that resonate with individual users.

The paper presents a framework of microservices-based architecture dedicated to enhancing the performance of real-time travel reservation systems using the power of predictive analytics. Traditional monolithic systems are bad at scaling and performing with high loads, causing backup resources to be underutilized along with delays. To overcome the above-stated problems, we adopt a modularization approach in decoupling system components into independent services that can grow or shrink according to demand. Our framework also includes real-time predictive analytics, through machine learning models, that optimize forecasting customer demand, dynamic pricing, as well as system performance. With an experimental evaluation applying the approach, we could show that the framework impacts metrics of performance such as response time, throughput, transaction rate of success, and prediction accuracy compared to their conventional counterparts. Not only does the microservices approach improve scalability and fault tolerance like a usual architecture, but it also brings along timely and accurate predictions, which imply a greater customer satisfaction and efficiency of operation. The integration of real-time analytics would lead to more intelligent decision-making, thereby improving the response of the system along with the reliability it holds. A scalable, efficient framework is offered by such a system to address the modern challenges imposed by any form of travel reservation system while considering other complex, data-driven industries as future applications. Future work will be an investigation of advanced AI models and edge processing to further improve the performance and robustness of the systems employed.

This systematic literature review investigates perceptions, concerns, and expectations of young digital citizens regarding privacy in artificial intelligence (AI) systems, focusing on social media platforms, educational technology, gaming systems, and recommendation algorithms. Using a rigorous methodology, the review started with 2,000 papers, narrowed down to 552 after initial screening, and finally refined to 108 for detailed analysis. Data extraction focused on privacy concerns, data-sharing practices, the balance between privacy and utility, trust factors in AI, transparency expectations, and strategies to enhance user control over personal data. Findings reveal significant privacy concerns among young users, including a perceived lack of control over personal information, potential misuse of data by AI, and fears of data breaches and unauthorized access. These issues are worsened by unclear data collection practices and insufficient transparency in AI applications. The intention to share data is closely associated with perceived benefits and data protection assurances. The study also highlights the role of parental mediation and the need for comprehensive education on data privacy. Balancing privacy and utility in AI applications is crucial, as young digital citizens value personalized services but remain wary of privacy risks. Trust in AI is significantly influenced by transparency, reliability, predictable behavior, and clear communication about data usage. Strategies to improve user control over personal data include access to and correction of data, clear consent mechanisms, and robust data protection assurances. The review identifies research gaps and suggests future directions, such as longitudinal studies, multicultural comparisons, and the development of ethical AI frameworks.

With the prevalence of social networks on online platforms, social recommendation has become a vital technique for enhancing personalized recommendations. The effectiveness of social recommendations largely relies on the social homophily assumption, which presumes that individuals with social connections often share similar preferences. However, this foundational premise has been recently challenged due to the inherent complexity and noise present in real-world social networks. In this paper, we tackle the low social homophily challenge from an innovative generative perspective, directly generating optimal user social representations that maximize consistency with collaborative signals. Specifically, we propose the Score-based Generative Model for Social Recommendation (SGSR), which effectively adapts the Stochastic Differential Equation (SDE)-based diffusion models for social recommendations. To better fit the recommendation context, SGSR employs a joint curriculum training strategy to mitigate challenges related to missing supervision signals and leverages self-supervised learning techniques to align knowledge across social and collaborative domains. Extensive experiments on real-world datasets demonstrate the effectiveness of our approach in filtering redundant social information and improving recommendation performance.

Smart spaces are ubiquitous computing environments that integrate diverse sensing and communication technologies to enhance space functionality, optimize energy utilization, and improve user comfort and well-being. The integration of emerging AI methodologies into these environments facilitates the formation of AI-driven smart spaces, which further enhance functionalities of the spaces by enabling advanced applications such as personalized comfort settings, interactive living spaces, and automatization of the space systems, all resulting in enhanced indoor experiences of the users. In this paper, we present a systematic survey of existing research on the foundational components of AI-driven smart spaces, including sensor technologies, data communication protocols, sensor network management and maintenance strategies, as well as the data collection, processing and analytics. Given the pivotal role of AI in establishing AI-powered smart spaces, we explore the opportunities and challenges associated with traditional machine learning (ML) approaches, such as deep learning (DL), and emerging methodologies including large language models (LLMs). Finally, we provide key insights necessary for the development of AI-driven smart spaces, propose future research directions, and sheds light on the path forward.

Active Inference is a closed-loop computational theoretical basis for understanding behaviour, based on agents with internal probabilistic generative models that encode their beliefs about how hidden states in their environment cause their sensations. We review Active Inference and how it could be applied to model the human-computer interaction loop. Active Inference provides a coherent framework for managing generative models of humans, their environments, sensors and interface components. It informs off-line design and supports real-time, online adaptation. It provides model-based explanations for behaviours observed in HCI, and new tools to measure important concepts such as agency and engagement. We discuss how Active Inference offers a new basis for a theory of interaction in HCI, tools for design of modern, complex sensor-based systems, and integration of artificial intelligence technologies, enabling it to cope with diversity in human users and contexts. We discuss the practical challenges in implementing such Active Inference-based systems.

In recent years, knowledge graphs have been integrated into recommender systems as item-side auxiliary information, enhancing recommendation accuracy. However, constructing and integrating structural user-side knowledge remains a significant challenge due to the improper granularity and inherent scarcity of user-side features. Recent advancements in Large Language Models (LLMs) offer the potential to bridge this gap by leveraging their human behavior understanding and extensive real-world knowledge. Nevertheless, integrating LLM-generated information into recommender systems presents challenges, including the risk of noisy information and the need for additional knowledge transfer. In this paper, we propose an LLM-based user-side knowledge inference method alongside a carefully designed recommendation framework to address these challenges. Our approach employs LLMs to infer user interests based on historical behaviors, integrating this user-side information with item-side and collaborative data to construct a hybrid structure: the Collaborative Interest Knowledge Graph (CIKG). Furthermore, we propose a CIKG-based recommendation framework that includes a user interest reconstruction module and a cross-domain contrastive learning module to mitigate potential noise and facilitate knowledge transfer. We conduct extensive experiments on three real-world datasets to validate the effectiveness of our method. Our approach achieves state-of-the-art performance compared to competitive baselines, particularly for users with sparse interactions.