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 Personal Assistant Systems


Emerging Ethical Concerns In the Age of Artificial Intelligence

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My husband and I have a running joke where we have our Amazon Echo "compete" with our iPhones to see who does a better (i.e., more human-like) job of interacting with us. While there's no clear winner, Siri seems to have the edge for casual conversation, but Alexa can sing. I've noticed something else, too. We don't usually thank Siri or Alexa the way we would a clerk at a supermarket or an employee at an information kiosk, even though they're providing us with identical services. They don't care if we thank them, because they don't have feelings.


Microsoft Build Developer Expo Focuses on Artificial Intelligence Sci-Tech Today

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During his keynote address, CEO Satya Nadella (pictured above) revealed that the Windows 10 operating system, launched nearly two years ago, is now installed on 500 million devices around the world. Microsoft's Office 365 suite has also reached a milestone: more than 100 million monthly commercial active users. Other announcements made yesterday included the launch of a public preview of the Cortana Skills Kit, which lets developers create bots using Microsoft's intelligent digital assistant, and the debut of Azure IoT Edge, which helps developers bring machine learning and other advanced capabilities to other devices on the Internet of Things. Microsoft's vision of artificial intelligence is to make those capabilities "available to everyone, from developers and data scientists to tech enthusiasts and students," Harry Shum, executive vice president of Microsoft's AI and research group, said yesterday in a blog post. Shum said Microsoft now offers 29 different cognitive services to developers, making it possible for them to incorporate AI capabilities in new apps "with just a few lines of code."


How Your iPhone Is Making You Lonely

International Business Times

Conversations with Siri have almost become a pastime as people find new ways to garner funny responses from the iPhone personal assistant. A new study indicates that time spent chilling with your phone, or other human-like gadgets like Amazon's Alexa, could actually hinder your IRL relationships. Those who are lonely typically spend time with real people as a way to feel better. However, researchers say that devices mimicking realistic personal responses are now taking the place of, well, their actual human counterparts. "Generally, when people feel socially excluded, they seek out other ways of compensating, like exaggerating their number of Facebook friends or engaging in prosocial behaviors to seek out interaction with other people," says Jenny Olson, study co-author and marketing professor at the University of Kansas, in a statement.


5 Ways AI May Help Us Stay at Home Longer

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Richard Adler knows a few things about the uneasy relationship between older adults and technology. It's something that Adler, a distinguished research fellow at the Institute for the Future in Palo Alto, Calif., has been studying for more than 25 years. One thing, in particular, has struck him. "The truth is that a lot of older adults are technophobes," he said. "They tend to be classically late adopters of almost any technology."


What Do Humans Really Think Of Voice Assistants? Some Have Fantasies About Them

International Business Times

As voice assistants like Amazon's Alexa and Apple's Siri get more popular, a new study found what humans think about the technology -- and it sounds like the 2013 movie "Her." The study found people who use voice assistants regularly wish it were human, while others admitted to sexually fantasizing about their virtual assistant. The study, which focuses on voice technology implications for brands, was conducted by J. Walter Thompson Innovation Group London, a platform for research and analytics, and the media agency Mindshare Futures. More than 30,000 respondents in the U.K. took part in a two-week self-ethnography project from January - March 2017, jotting down their behaviors and attitudes related to voice technology. Researchers then analyzed two focus groups of 12 of the thousands of participants.


Google's peek at a voice computing future

USATODAY - Tech Top Stories

USA TODAY's Jefferson Graham says Google Home is improved but is still a work in progress with some gaping holes. LOS ANGELES -- Typing is so yesterday. Why write it when you can say it? This week we turned our attention to a different way of talking -- to our phones and home speakers. And if Google's any guide, that will be the story (digitally synthesized in a computer's best dulcet tones) for the next months and probably, years.


Google's Perfect Future Will Always Be Just Around The Corner

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As expected, the opening keynote of Google's I/O 2017 developer conference was a doozy. For two and a half hours, CEO Sundar Pichai and a handful of execs rattled off a staggering list of futuristic features and products: A camera that understands what it sees! AI tools a high-schooler can use to help detect cancer! To watch the address was to feel like the future had just arrived, all at once, right before your eyes. Then you go down the list of actual new things, the stuff you can try right now.


Artificial Intelligence Set to Transform Insurance Industry but Integration Challenges Remain, According to Accenture Report

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Artificial Intelligence Set to Transform Insurance Industry but Integration Challenges Remain, According to Accenture Report Insurers are investing in AI technology to enhance the customer experience, empower their own people NEW YORK; Apr. 19, 2017 โ€“ Insurance executives believe that artificial intelligence (AI) will significantly transform their industry in the next three years, with insurers investing in AI to empower agents, brokers and employees to enhance the customer experience with automated personalized services, faster claims handling and individual risk-based underwriting processes, according to Accenture's Technology Vision for Insurance 2017. At the same time, however, the report found that insurers face challenges integrating AI into their existing technology, citing issues such as data quality, privacy and infrastructure compatibility. Titled "Technology for People," the report is based on the insights of a technology advisory board, interviews with industry technologists and a survey of more than 550 insurance executives across 31 countries. According to the report, three-quarters (75 percent) of insurance executives believe that AI will either significantly alter or completely transform the overall insurance industry in the next three years. One-third (32 percent) believe that their own company will be "completely transformed" by AI within that timeframe, and an additional 39 percent believe that AI will "significantly change" their company.


Google's Big Bet on AI Is Crucial for Its Future

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At first, there was a text box. You typed in your query, and in return, you'd get millions of search results, ordered by their relevance and popularity, among several other factors. When the mobile revolution came, thanks in no small way to Android democratising the principles behind the iPhone, the way people interacted with technology changed. But the way information was understood, processed, and sorted on the Internet remained largely text-bound. "All of Google was built because we started understanding text and webpages," CEO Sundar Pichai said during his keynote address, at the developer-focused conference, Google I/O 2017. "The fact that computers can understand images and video has profound implications for our core mission."


5 ways companies should use AI

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Artificial intelligence (AI) was once a topic reserved for high-level computer scientists and futurists. Today, it doesn't come with such daunting baggage. Developments in the field have made AI accessible to just about everyone. AI subfields such as machine learning and natural language processing have even become buzzwords that we now constantly hear and read about in the news. And according to estimates, by 2020, the AI market will approach $50 billion.