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Is Conversational XAI All You Need? Human-AI Decision Making With a Conversational XAI Assistant

arXiv.org Artificial Intelligence

Explainable artificial intelligence (XAI) methods are being proposed to help interpret and understand how AI systems reach specific predictions. Inspired by prior work on conversational user interfaces, we argue that augmenting existing XAI methods with conversational user interfaces can increase user engagement and boost user understanding of the AI system. In this paper, we explored the impact of a conversational XAI interface on users' understanding of the AI system, their trust, and reliance on the AI system. In comparison to an XAI dashboard, we found that the conversational XAI interface can bring about a better understanding of the AI system among users and higher user trust. However, users of both the XAI dashboard and conversational XAI interfaces showed clear overreliance on the AI system. Enhanced conversations powered by large language model (LLM) agents amplified over-reliance. Based on our findings, we reason that the potential cause of such overreliance is the illusion of explanatory depth that is concomitant with both XAI interfaces. Our findings have important implications for designing effective conversational XAI interfaces to facilitate appropriate reliance and improve human-AI collaboration. Code can be found at https://github.com/delftcrowd/IUI2025_ConvXAI


Hierarchical Time-Aware Mixture of Experts for Multi-Modal Sequential Recommendation

arXiv.org Artificial Intelligence

Multi-modal sequential recommendation (SR) leverages multi-modal data to learn more comprehensive item features and user preferences than traditional SR methods, which has become a critical topic in both academia and industry. Existing methods typically focus on enhancing multi-modal information utility through adaptive modality fusion to capture the evolving of user preference from user-item interaction sequences. However, most of them overlook the interference caused by redundant interest-irrelevant information contained in rich multi-modal data. Additionally, they primarily rely on implicit temporal information based solely on chronological ordering, neglecting explicit temporal signals that could more effectively represent dynamic user interest over time. To address these limitations, we propose a Hierarchical time-aware Mixture of experts for multi-modal Sequential Recommendation (HM4SR) with a two-level Mixture of Experts (MoE) and a multi-task learning strategy. Specifically, the first MoE, named Interactive MoE, extracts essential user interest-related information from the multi-modal data of each item. Then, the second MoE, termed Temporal MoE, captures user dynamic interests by introducing explicit temporal embeddings from timestamps in modality encoding. To further address data sparsity, we propose three auxiliary supervision tasks: sequence-level category prediction (CP) for item feature understanding, contrastive learning on ID (IDCL) to align sequence context with user interests, and placeholder contrastive learning (PCL) to integrate temporal information with modalities for dynamic interest modeling. Extensive experiments on four public datasets verify the effectiveness of HM4SR compared to several state-of-the-art approaches.


HD-CB: The First Exploration of Hyperdimensional Computing for Contextual Bandits Problems

arXiv.org Artificial Intelligence

Hyperdimensional Computing (HDC), also known as Vector Symbolic Architectures, is a computing paradigm that combines the strengths of symbolic reasoning with the efficiency and scalability of distributed connectionist models in artificial intelligence. HDC has recently emerged as a promising alternative for performing learning tasks in resource-constrained environments thanks to its energy and computational efficiency, inherent parallelism, and resilience to noise and hardware faults. This work introduces the Hyperdimensional Contextual Bandits (HD-CB): the first exploration of HDC to model and automate sequential decision-making Contextual Bandits (CB) problems. The proposed approach maps environmental states in a high-dimensional space and represents each action with dedicated hypervectors (HVs). At each iteration, these HVs are used to select the optimal action for the given context and are updated based on the received reward, replacing computationally expensive ridge regression procedures required by traditional linear CB algorithms with simple, highly parallel vector operations. We propose four HD-CB variants, demonstrating their flexibility in implementing different exploration strategies, as well as techniques to reduce memory overhead and the number of hyperparameters. Extensive simulations on synthetic datasets and a real-world benchmark reveal that HD-CB consistently achieves competitive or superior performance compared to traditional linear CB algorithms, while offering faster convergence time, lower computational complexity, improved scalability, and high parallelism.


Hypergraph Diffusion for High-Order Recommender Systems

arXiv.org Artificial Intelligence

Recommender systems rely on Collaborative Filtering (CF) to predict user preferences by leveraging patterns in historical user-item interactions. While traditional CF methods primarily focus on learning compact vector embeddings for users and items, graph neural network (GNN)-based approaches have emerged as a powerful alternative, utilizing the structure of user-item interaction graphs to enhance recommendation accuracy. However, existing GNN-based models, such as LightGCN and UltraGCN, often struggle with two major limitations: an inability to fully account for heterophilic interactions, where users engage with diverse item categories, and the over-smoothing problem in multi-layer GNNs, which hinders their ability to model complex, high-order relationships. To address these gaps, we introduce WaveHDNN, an innovative wavelet-enhanced hypergraph diffusion framework. WaveHDNN integrates a Heterophily-aware Collaborative Encoder, designed to capture user-item interactions across diverse categories, with a Multi-scale Group-wise Structure Encoder, which leverages wavelet transforms to effectively model localized graph structures. Additionally, cross-view contrastive learning is employed to maintain robust and consistent representations. Experiments on benchmark datasets validate the efficacy of WaveHDNN, demonstrating its superior ability to capture both heterophilic and localized structural information, leading to improved recommendation performance.


Meta AI will now use your Facebook and Instagram activity to inform its recommendations

Engadget

Meta is giving its AI assistant a better "memory" in an effort to make the chatbot more useful. The company's latest AI update allows the assistant to "remember certain details that you share with it in 1:1 chat" and uses your past activity on Facebook and Instagram to make more personalized recommendations. With the change, which will initially be available to the US and Canada, Meta AI will be able to track your preferences based on information you share in chat with it. In a blog post, the company uses the example of food allergies and other dietary restrictions so meta AI will "remember" to recommend recipes that fit your requirements. But the assistant will also be able to track other details about you, including information about your personal life and relationships.


Review for NeurIPS paper: Adversarial Counterfactual Learning and Evaluation for Recommender System

Neural Information Processing Systems

The authors give a statement that "the recommendation model is optimized over the worst-case exposure mechanism" but fail to give clear motivation behind the model. Why optimizing with the worst-case exposure is better than optimizing with the expected exposure that is widely adopted by existing methods? It seems that the essential advantage of the proposed method is robust. Uncertainty is not a good motivation as it has been considered by existing methods and can not answer the above question. The proposed method should be compared with existing unbiased recommendation methods (e.g. The difference in terms of solutions and generalization bounds between the paper with [a5][a6] should be discussed.


Review for NeurIPS paper: Adversarial Counterfactual Learning and Evaluation for Recommender System

Neural Information Processing Systems

Reviews were quite borderline, but ultimately slightly on the positive side. Given the borderline scores, a discussion was initiated. The reviewers raised some issues about novelty/comparisons (R1,R3), motivation (R2), missing work (R2,R3), and experimental analysis (R4). Mostly though the reviewers did not consider these to be critical issues. The discussion eventually resulted in some positive movement of the scores/comments and reached a consensus around recommending acceptance.


AdaF^2M^2: Comprehensive Learning and Responsive Leveraging Features in Recommendation System

arXiv.org Artificial Intelligence

Feature modeling, which involves feature representation learning and leveraging, plays an essential role in industrial recommendation systems. However, the data distribution in real-world applications usually follows a highly skewed long-tail pattern due to the popularity bias, which easily leads to over-reliance on ID-based features, such as user/item IDs and ID sequences of interactions. Such over-reliance makes it hard for models to learn features comprehensively, especially for those non-ID meta features, e.g., user/item characteristics. Further, it limits the feature leveraging ability in models, getting less generalized and more susceptible to data noise. Previous studies on feature modeling focus on feature extraction and interaction, hardly noticing the problems brought about by the long-tail data distribution. To achieve better feature representation learning and leveraging on real-world data, we propose a model-agnostic framework AdaF^2M^2, short for Adaptive Feature Modeling with Feature Mask. The feature-mask mechanism helps comprehensive feature learning via multi-forward training with augmented samples, while the adapter applies adaptive weights on features responsive to different user/item states. By arming base models with AdaF^2M^2, we conduct online A/B tests on multiple recommendation scenarios, obtaining +1.37% and +1.89% cumulative improvements on user active days and app duration respectively. Besides, the extended offline experiments on different models show improvements as well. AdaF$^2$M$^2$ has been widely deployed on both retrieval and ranking tasks in multiple applications of Douyin Group, indicating its superior effectiveness and universality.


Long-Term Interest Clock: Fine-Grained Time Perception in Streaming Recommendation System

arXiv.org Artificial Intelligence

User interests manifest a dynamic pattern within the course of a day, e.g., a user usually favors soft music at 8 a.m. but may turn to ambient music at 10 p.m. To model dynamic interests in a day, hour embedding is widely used in traditional daily-trained industrial recommendation systems. However, its discreteness can cause periodical online patterns and instability in recent streaming recommendation systems. Recently, Interest Clock has achieved remarkable performance in streaming recommendation systems. Nevertheless, it models users' dynamic interests in a coarse-grained manner, merely encoding users' discrete interests of 24 hours from short-term behaviors. In this paper, we propose a fine-grained method for perceiving time information for streaming recommendation systems, named Long-term Interest Clock (LIC). The key idea of LIC is adaptively calculating current user interests by taking into consideration the relevance of long-term behaviors around current time (e.g., 8 a.m.) given a candidate item. LIC consists of two modules: (1) Clock-GSU retrieves a sub-sequence by searching through long-term behaviors, using query information from a candidate item and current time, (2) Clock-ESU employs a time-gap-aware attention mechanism to aggregate sub-sequence with the candidate item. With Clock-GSU and Clock-ESU, LIC is capable of capturing users' dynamic fine-grained interests from long-term behaviors. We conduct online A/B tests, obtaining +0.122% improvements on user active days. Besides, the extended offline experiments show improvements as well. Long-term Interest Clock has been integrated into Douyin Music App's recommendation system.


Distributionally Robust Graph Out-of-Distribution Recommendation via Diffusion Model

arXiv.org Machine Learning

The distributionally robust optimization (DRO)-based graph neural network methods improve recommendation systems' out-of-distribution (OOD) generalization by optimizing the model's worst-case performance. However, these studies fail to consider the impact of noisy samples in the training data, which results in diminished generalization capabilities and lower accuracy. Through experimental and theoretical analysis, this paper reveals that current DRO-based graph recommendation methods assign greater weight to noise distribution, leading to model parameter learning being dominated by it. When the model overly focuses on fitting noise samples in the training data, it may learn irrelevant or meaningless features that cannot be generalized to OOD data. To address this challenge, we design a Distributionally Robust Graph model for OOD recommendation (DRGO). Specifically, our method first employs a simple and effective diffusion paradigm to alleviate the noisy effect in the latent space. Additionally, an entropy regularization term is introduced in the DRO objective function to avoid extreme sample weights in the worst-case distribution. Finally, we provide a theoretical proof of the generalization error bound of DRGO as well as a theoretical analysis of how our approach mitigates noisy sample effects, which helps to better understand the proposed framework from a theoretical perspective. We conduct extensive experiments on four datasets to evaluate the effectiveness of our framework against three typical distribution shifts, and the results demonstrate its superiority in both independently and identically distributed distributions (IID) and OOD.