Review history is widely used by recommender systems to infer users' preferences and help find the potential interests from the huge volumes of data, whereas it also brings in great concerns on the sparsity and cold-start problems due to its inadequacy. Psychology and sociology research has shown that emotion information is a strong indicator for users' preferences. Meanwhile, with the fast development of online services, users are willing to express their emotion on others' reviews, which makes the emotion information pervasively available. Besides, recent research shows that the number of emotion on reviews is always much larger than the number of reviews. Therefore incorporating emotion on reviews may help to alleviate the data sparsity and cold-start problems for recommender systems. In this paper, we provide a principled and mathematical way to exploit both positive and negative emotion on reviews, and propose a novel framework MIRROR, exploiting eMotIon on Reviews for RecOmmendeR systems from both global and local perspectives. Empirical results on real-world datasets demonstrate the effectiveness of our proposed framework and further experiments are conducted to understand how emotion on reviews works for the proposed framework.

In designing personalized ranking algorithms, it is desirable to encourage a high precision at the top of the ranked list. Existing methods either seek a smooth convex surrogate for a non-smooth ranking metric or directly modify updating procedures to encourage top accuracy. In this work we point out that these methods do not scale well in a large-scale setting, and this is partly due to the inaccurate pointwise or pairwise rank estimation. We propose a new framework for personalized ranking. It uses batch-based rank estimators and smooth rank-sensitive loss functions. This new batch learning framework leads to more stable and accurate rank approximations compared to previous work. Moreover, it enables explicit use of parallel computation to speed up training. We conduct empirical evaluations on three item recommendation tasks, and our method shows a consistent accuracy improvement over current state-of-the-art methods. Additionally, we observe time efficiency advantages when data scale increases.

Traditional recommendation systems (RecSys) suffer from two problems: the exploitation-exploration dilemma and the cold-start problem. One solution to solving the exploitation-exploration dilemma is the contextual bandit policy, which adaptively exploits and explores user interests. As a result, the contextual bandit policy achieves increased rewards in the long run. The contextual bandit policy, however, may cause the system to explore more than needed in the cold-start situations, which can lead to worse short-term rewards. Cross-domain RecSys methods adopt transfer learning to leverage prior knowledge in a source RecSys domain to jump start the cold-start target RecSys. To solve the two problems together, in this paper, we propose the first applicable transferable contextual bandit (TCB) policy for the cross-domain recommendation. TCB not only benefits the exploitation but also accelerates the exploration in the target RecSys. TCB's exploration, in turn, helps to learn how to transfer between different domains. TCB is a general algorithm for both homogeneous and heterogeneous domains. We perform both theoretical regret analysis and empirical experiments. The empirical results show that TCB outperforms the state-of-the-art algorithms over time.

Peference elicitation is the task of suggesting a highly preferred configuration to a decision maker. The preferences are typically learned by querying the user for choice feedback over pairs or sets of objects. In its constructive variant, new objects are synthesized "from scratch" by maximizing an estimate of the user utility over a combinatorial (possibly infinite) space of candidates. In the constructive setting, most existing elicitation techniques fail because they rely on exhaustive enumeration of the candidates. A previous solution explicitly designed for constructive tasks comes with no formal performance guarantees, and can be very expensive in (or unapplicable to) problems with non-Boolean attributes. We propose the Choice Perceptron, a Perceptron-like algorithm for learning user preferences from set-wise choice feedback over constructive domains and hybrid Boolean-numeric feature spaces. We provide a theoretical analysis on the attained regret that holds for a large class of query selection strategies, and devise a heuristic strategy that aims at optimizing the regret in practice. Finally, we demonstrate its effectiveness by empirical evaluation against existing competitors on constructive scenarios of increasing complexity.

Modelling sparse and large data sets is highly in demand yet challenging in recommender systems. With the computation only on the non-zero ratings, Poisson Factorization (PF) enabled by variational inference has shown its high efficiency in scalable recommendation, e.g., modeling millions of ratings. However, as PF learns the ratings by individual users on items with the Gamma distribution, it cannot capture the coupling relations between users (items) and the rating popularity (i.e., favorable rating scores that are given to one item) and rating sparsity (i.e., those users (items) with many zero ratings) for one item (user). This work proposes Coupled Poisson Factorization (CPF) to learn the couplings between users (items), and the user/item attributes (i.e., metadata) are integrated into CPF to form the Metadata-integrated CPF (mCPF) to not only handle sparse but also popular ratings in very large-scale data. Our empirical results show that the proposed models significantly outperform PF and address the key limitations in PF for scalable recommendation.

Multi-task learning (MTL) is a machine learning paradigm that improves the performance of each task by exploiting useful information contained in multiple related tasks. However, the relatedness of tasks can be exploited by attackers to launch data poisoning attacks, which has been demonstrated a big threat to single-task learning. In this paper, we provide the first study on the vulnerability of MTL. Specifically, we focus on multi-task relationship learning (MTRL) models, a popular subclass of MTL models where task relationships are quantized and are learned directly from training data. We formulate the problem of computing optimal poisoning attacks on MTRL as a bilevel program that is adaptive to arbitrary choice of target tasks and attacking tasks. We propose an efficient algorithm called PATOM for computing optimal attack strategies. PATOM leverages the optimality conditions of the subproblem of MTRL to compute the implicit gradients of the upper level objective function. Experimental results on real-world datasets show that MTRL models are very sensitive to poisoning attacks and the attacker can significantly degrade the performance of target tasks, by either directly poisoning the target tasks or indirectly poisoning the related tasks exploiting the task relatedness. We also found that the tasks being attacked are always strongly correlated, which provides a clue for defending against such attacks.

Top-N item recommendation techniques, e.g., pairwise models, learn the rank of users' preferred items through separating items into positive samples if user-item interactions exist, and negative samples otherwise. This separation results in an important issue: the extreme imbalance between positive and negative samples, because the number of items with user actions is much less than those without actions. The problem is even worse for "cold-start" users. In addition, existing learning models only consider the observed user-item proximity, while neglecting other useful relations, such as the unobserved but potentially helpful user-item relations, and high-order proximity in user-user, item-item relations. In this paper, we aim at incorporating multiple types of user-item relations into a unified pairwise ranking model towards approximately optimizing ranking metrics mean average precision (MAP), and mean reciprocal rank (MRR). Instead of taking statical separation of positive and negative sets, we employ a random walk approach to dynamically draw positive samples from short random walk sequences, and a rank-aware negative sampling method to draw negative samples for efficiently learning the proposed pairwise ranking model. The proposed method is compared with several state-of-the-art baselines on two large and sparse datasets. Experimental results show that our proposed model outperforms the other baselines with average 4% at different top-N metrics, in particular for cold-start users with 6% on average.

To recommend the next item to a user in a transactional context is practical yet challenging in applications such as marketing campaigns. Transactional context refers to the items that are observable in a transaction. Most existing transaction based recommender systems (TBRSs) make recommendations by mainly considering recently occurring items instead of all the ones observed in the current context. Moreover, they often assume a rigid order between items within a transaction, which is not always practical. More importantly, a long transaction often contains many items irreverent to the next choice, which tends to overwhelm the influence of a few truly relevant ones. Therefore, we posit that a good TBRS should not only consider all the observed items in the current transaction but also weight them with different relevance to build an attentive context that outputs the proper next item with a high probability. To this end, we design an effective attention based transaction embedding model (ATEM) for context embedding to weight each observed item in a transaction without assuming order. The empirical study on real-world transaction datasets proves that ATEM significantly outperforms the state-of-the-art methods in terms of both accuracy and novelty.

This paper is concerned with how to make efficient use of social information to improve recommendations. Most existing social recommender systems assume people share similar preferences with their social friends. Which, however, may not hold true due to various motivations of making online friends and dynamics of online social networks. Inspired by recent causal process based recommendations that first model user exposures towards items and then use these exposures to guide rating prediction, we utilize social information to capture user exposures rather than user preferences. We assume that people get information of products from their online friends and they do not have to share similar preferences, which is less restrictive and seems closer to reality. Under this new assumption, in this paper, we present a novel recommendation approach (named SERec) to integrate social exposure into collaborative filtering. We propose two methods to implement SERec, namely social regularization and social boosting, each with different ways to construct social exposures. Experiments on four real-world datasets demonstrate that our methods outperform the state-of-the-art methods on top-N recommendations. Further study compares the robustness and scalability of the two proposed methods.

Collaborative filtering is an important technique for recommendation. Whereas it has been repeatedly shown to be effective in previous work,its performance remains unsatisfactory in many real-world applications, especially those where the items or users are highly diverse. In this paper, we explore an ensemble-based framework to enhance thecapability of a recommender in handling diverse data. Specifically, we formulate a probabilistic model which integrates the items, the users, as well as the associations between them into a generative process. On top of this formulation, we further derive a progressive algorithm to construct an ensemble of collaborative filters. In each iteration, a new filter is derived from re-weighted entries and incorporated into the ensemble. It is noteworthy that while the algorithmic procedure of our algorithm is apparently similar to boosting, it is derived from an essentially different formulation and thus differs in several key technical aspects. We tested the proposed method on three large datasets, and observed substantial improvement over the state of the art, including L 2 Boost, an effective method based on boosting.