Personal Assistant Systems
Balancing Accuracy and Novelty with Sub-Item Popularity
Mallamaci, Chiara, Petrov, Aleksandr Vladimirovich, Mancino, Alberto Carlo Maria, Anelli, Vito Walter, Di Noia, Tommaso, Macdonald, Craig
In the realm of music recommendation, sequential recommenders have shown promise in capturing the dynamic nature of music consumption. A key characteristic of this domain is repetitive listening, where users frequently replay familiar tracks. To capture these repetition patterns, recent research has introduced Personalised Popularity Scores (PPS), which quantify user-specific preferences based on historical frequency. While PPS enhances relevance in recommendation, it often reinforces already-known content, limiting the system's ability to surface novel or serendipitous items - key elements for fostering long-term user engagement and satisfaction. To address this limitation, we build upon RecJPQ, a Transformer-based framework initially developed to improve scalability in large-item catalogues through sub-item decomposition. We repurpose RecJPQ's sub-item architecture to model personalised popularity at a finer granularity. This allows us to capture shared repetition patterns across sub-embeddings - latent structures not accessible through item-level popularity alone. We propose a novel integration of sub-ID-level personalised popularity within the RecJPQ framework, enabling explicit control over the trade-off between accuracy and personalised novelty. Our sub-ID-level PPS method (sPPS) consistently outperforms item-level PPS by achieving significantly higher personalised novelty without compromising recommendation accuracy. Code and experiments are publicly available at https://github.com/sisinflab/Sub-id-Popularity.
A Metric for MLLM Alignment in Large-scale Recommendation
Zhang, Yubin, Huang, Yanhua, Xu, Haiming, Qi, Mingliang, Wang, Chang, Jin, Jiarui, Ren, Xiangyuan, Wang, Xiaodan, Xu, Ruiwen
Multimodal recommendation has emerged as a critical technique in modern recommender systems, leveraging content representations from advanced multimodal large language models (MLLMs). To ensure these representations are well-adapted, alignment with the recommender system is essential. However, evaluating the alignment of MLLMs for recommendation presents significant challenges due to three key issues: (1) static benchmarks are inaccurate because of the dynamism in real-world applications, (2) evaluations with online system, while accurate, are prohibitively expensive at scale, and (3) conventional metrics fail to provide actionable insights when learned representations underperform. To address these challenges, we propose the Leakage Impact Score (LIS), a novel metric for multimodal recommendation. Rather than directly assessing MLLMs, LIS efficiently measures the upper bound of preference data. We also share practical insights on deploying MLLMs with LIS in real-world scenarios. Online A/B tests on both Content Feed and Display Ads of Xiaohongshu's Explore Feed production demonstrate the effectiveness of our proposed method, showing significant improvements in user spent time and advertiser value.
Generative Multi-Target Cross-Domain Recommendation
Jin, Jinqiu, Zhang, Yang, Feng, Fuli, He, Xiangnan
Recently, there has been a surge of interest in Multi-Target Cross-Domain Recommendation (MTCDR), which aims to enhance recommendation performance across multiple domains simultaneously. Existing MTCDR methods primarily rely on domain-shared entities (\eg users or items) to fuse and transfer cross-domain knowledge, which may be unavailable in non-overlapped recommendation scenarios. Some studies model user preferences and item features as domain-sharable semantic representations, which can be utilized to tackle the MTCDR task. Nevertheless, they often require extensive auxiliary data for pre-training. Developing more effective solutions for MTCDR remains an important area for further exploration. Inspired by recent advancements in generative recommendation, this paper introduces GMC, a generative paradigm-based approach for multi-target cross-domain recommendation. The core idea of GMC is to leverage semantically quantized discrete item identifiers as a medium for integrating multi-domain knowledge within a unified generative model. GMC first employs an item tokenizer to generate domain-shared semantic identifiers for each item, and then formulates item recommendation as a next-token generation task by training a domain-unified sequence-to-sequence model. To further leverage the domain information to enhance performance, we incorporate a domain-aware contrastive loss into the semantic identifier learning, and perform domain-specific fine-tuning on the unified recommender. Extensive experiments on five public datasets demonstrate the effectiveness of GMC compared to a range of baseline methods.
Towards Personalized Conversational Sales Agents: Contextual User Profiling for Strategic Action
Kim, Tongyoung, Lee, Jeongeun, Yoon, Soojin, Kim, Sunghwan, Lee, Dongha
Conversational Recommender Systems (CRSs)aim to engage users in dialogue to provide tailored recommendations. While traditional CRSs focus on eliciting preferences and retrieving items, real-world e-commerce interactions involve more complex decision-making, where users consider multiple factors beyond simple attributes. To capture this complexity, we introduce Conversational Sales (CSALES), a novel task that integrates preference elicitation, recommendation, and persuasion within a unified conversational framework. To support realistic and systematic evaluation, we present CSUSER, an evaluation protocol with LLM-based user simulator grounded in real-world behavioral data by modeling fine-grained user profiles for personalized interaction. We also propose CSI, a conversational sales agent that proactively infers contextual user profiles and strategically selects actions through conversation. Comprehensive experiments show that CSI significantly improves both recommendation success and persuasive effectiveness across diverse user profiles.
Does a Technique for Building Multimodal Representation Matter? -- Comparative Analysis
Pawลowski, Maciej, Wrรณblewska, Anna, Sysko-Romaลczuk, Sylwia
Creating a meaningful representation by fusing single modalities (e.g., text, images, or audio) is the core concept of multimodal learning. Although several techniques for building multimodal representations have been proven successful, they have not been compared yet. Therefore it has been ambiguous which technique can be expected to yield the best results in a given scenario and what factors should be considered while choosing such a technique. This paper explores the most common techniques for building multimodal data representations -- the late fusion, the early fusion, and the sketch, and compares them in classification tasks. Experiments are conducted on three datasets: Amazon Reviews, MovieLens25M, and MovieLens1M datasets. In general, our results confirm that multimodal representations are able to boost the performance of unimodal models from 0.919 to 0.969 of accuracy on Amazon Reviews and 0.907 to 0.918 of AUC on MovieLens25M. However, experiments on both MovieLens datasets indicate the importance of the meaningful input data to the given task. In this article, we show that the choice of the technique for building multimodal representation is crucial to obtain the highest possible model's performance, that comes with the proper modalities combination. Such choice relies on: the influence that each modality has on the analyzed machine learning (ML) problem; the type of the ML task; the memory constraints while training and predicting phase.
JEPA4Rec: Learning Effective Language Representations for Sequential Recommendation via Joint Embedding Predictive Architecture
Language representation learning has emerged as a promising approach for sequential recommendation, thanks to its ability to learn generalizable representations. However, despite its advantages, this approach still struggles with data sparsity and a limited understanding of common-sense user preferences. To address these limitations, we propose $\textbf{JEPA4Rec}$, a framework that combines $\textbf{J}$oint $\textbf{E}$mbedding $\textbf{P}$redictive $\textbf{A}$rchitecture with language modeling of item textual descriptions. JEPA4Rec captures semantically rich and transferable representations, improving recommendation performance and reducing reliance on large-scale pre-training data. Specifically, JEPA4Rec represents items as text sentences by flattening descriptive information such as $\textit{title, category}$, and other attributes. To encode these sentences, we employ a bidirectional Transformer encoder with modified embedding layers tailored for capturing item information in recommendation datasets. We apply masking to text sentences and use them to predict the representations of the unmasked sentences, helping the model learn generalizable item embeddings. To further improve recommendation performance and language understanding, we employ a two-stage training strategy incorporating self-supervised learning losses. Experiments on six real-world datasets demonstrate that JEPA4Rec consistently outperforms state-of-the-art methods, particularly in cross-domain, cross-platform, and low-resource scenarios.
StepWrite: Adaptive Planning for Speech-Driven Text Generation
Alaoui, Hamza El, Taheri, Atieh, Peng, Yi-Hao, Bigham, Jeffrey P.
People frequently use speech-to-text systems to compose short texts with voice. However, current voice-based interfaces struggle to support composing more detailed, contextually complex texts, especially in scenarios where users are on the move and cannot visually track progress. Longer-form communication, such as composing structured emails or thoughtful responses, requires persistent context tracking, structured guidance, and adaptability to evolving user intentions--capabilities that conventional dictation tools and voice assistants do not support. We introduce StepWrite, a large language model-driven voice-based interaction system that augments human writing ability by enabling structured, hands-free and eyes-free composition of longer-form texts while on the move. StepWrite decomposes the writing process into manageable subtasks and sequentially guides users with contextually-aware non-visual audio prompts. StepWrite reduces cognitive load by offloading the context-tracking and adaptive planning tasks to the models. Unlike baseline methods like standard dictation features (e.g., Microsoft Word) and conversational voice assistants (e.g., ChatGPT Advanced Voice Mode), StepWrite dynamically adapts its prompts based on the evolving context and user intent, and provides coherent guidance without compromising user autonomy. An empirical evaluation with 25 participants engaging in mobile or stationary hands-occupied activities demonstrated that StepWrite significantly reduces cognitive load, improves usability and user satisfaction compared to baseline methods. Technical evaluations further confirmed StepWrite's capability in dynamic contextual prompt generation, accurate tone alignment, and effective fact checking. This work highlights the potential of structured, context-aware voice interactions in enhancing hands-free and eye-free communication in everyday multitasking scenarios.
Galaxy: A Cognition-Centered Framework for Proactive, Privacy-Preserving, and Self-Evolving LLM Agents
Bao, Chongyu, Dai, Ruimin, Shen, Yangbo, Jian, Runyang, Zhang, Jinghan, Liu, Xiaolan, Liu, Kunpeng
Intelligent personal assistants (IPAs) such as Siri and Google Assistant are designed to enhance human capabilities and perform tasks on behalf of users. The emergence of LLM agents brings new opportunities for the development of IPAs. While responsive capabilities have been widely studied, proactive behaviors remain underexplored. Designing an IPA that is proactive, privacy-preserving, and capable of self-evolution remains a significant challenge. Designing such IPAs relies on the cognitive architecture of LLM agents. This work proposes Cognition Forest, a semantic structure designed to align cognitive modeling with system-level design. We unify cognitive architecture and system design into a self-reinforcing loop instead of treating them separately. Based on this principle, we present Galaxy, a framework that supports multidimensional interactions and personalized capability generation. Two cooperative agents are implemented based on Galaxy: KoRa, a cognition-enhanced generative agent that supports both responsive and proactive skills; and Kernel, a meta-cognition-based meta-agent that enables Galaxy's self-evolution and privacy preservation. Experimental results show that Galaxy outperforms multiple state-of-the-art benchmarks. Ablation studies and real-world interaction cases validate the effectiveness of Galaxy.
FaST: Feature-aware Sampling and Tuning for Personalized Preference Alignment with Limited Data
Thonet, Thibaut, Kruszewski, Germรกn, Rozen, Jos, Erbacher, Pierre, Dymetman, Marc
LLM-powered conversational assistants are often deployed in a one-size-fits-all manner, which fails to accommodate individual user preferences. Recently, LLM personalization -- tailoring models to align with specific user preferences -- has gained increasing attention as a way to bridge this gap. In this work, we specifically focus on a practical yet challenging setting where only a small set of preference annotations can be collected per user -- a problem we define as Personalized Preference Alignment with Limited Data (PPALLI). To support research in this area, we introduce two datasets -- DnD and ELIP -- and benchmark a variety of alignment techniques on them. We further propose FaST, a highly parameter-efficient approach that leverages high-level features automatically discovered from the data, achieving the best overall performance.
Do Recommender Systems Really Leverage Multimodal Content? A Comprehensive Analysis on Multimodal Representations for Recommendation
Pomo, Claudio, Attimonelli, Matteo, Danese, Danilo, Narducci, Fedelucio, Di Noia, Tommaso
Multimodal Recommender Systems aim to improve recommendation accuracy by integrating heterogeneous content, such as images and textual metadata. While effective, it remains unclear whether their gains stem from true multimodal understanding or increased model complexity. This work investigates the role of multimodal item embeddings, emphasizing the semantic informativeness of the representations. Initial experiments reveal that embeddings from standard extractors (e.g., ResNet50, Sentence-Bert) enhance performance, but rely on modality-specific encoders and ad hoc fusion strategies that lack control over cross-modal alignment. To overcome these limitations, we leverage Large Vision-Language Models (LVLMs) to generate multimodal-by-design embeddings via structured prompts. This approach yields semantically aligned representations without requiring any fusion. Experiments across multiple settings show notable performance improvements. Furthermore, LVLMs embeddings offer a distinctive advantage: they can be decoded into structured textual descriptions, enabling direct assessment of their multimodal comprehension. When such descriptions are incorporated as side content into recommender systems, they improve recommendation performance, empirically validating the semantic depth and alignment encoded within LVLMs outputs. Our study highlights the importance of semantically rich representations and positions LVLMs as a compelling foundation for building robust and meaningful multimodal representations in recommendation tasks.