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 Personal Assistant Systems


Amazon's Alexa will deliver NHS medical advice in the UK

#artificialintelligence

The UK's National Health Service (NHS) has announced what it claims is a world first: a partnership with Amazon's Alexa to offer health advice from the NHS website. Britons who ask Alexa basic health questions like "Alexa, how do I treat a migraine?" The partnership does not add significantly to Alexa's skill-set, but it is an interesting step for the NHS. The UK's Department of Health (DoH) says it hopes the move will reduce the pressure on health professionals in the country, giving people a new way to access reliable medical advice. It will also benefit individuals with disabilities, like sight impairments, who may find it difficult to use computers or smartphones to find the same information.


Digital Assistants Transforming Public Service - AI Trends

#artificialintelligence

Digital assistants have become a major trend in government at every level and across geographies, and could soon be a mainstay in many state and federal agencies in the U.S. Recent favorable signs include an executive order launching the American AI Initiative and the Health and Human Services Department awarding 57 spots on its Intelligent Automation/Artificial Intelligence (AI) contract, according to natural language processing (NLP) expert William Meisel, president of TMA Associates. Speaking at the AI World Government conference, held last month in Washington, D.C., Meisel says digital assistants (aka "intelligent" or "virtual" assistants) are among the most developed and least risky ways to implement AI--and "the closest to what we see in sci-fi." Digital assistants are broadly applicable across departments and agencies looking to cut costs and boost human productivity and have a minimum probability of failure and unintended consequences. For a citizenry looking for answers, they're also a "nice alternative to automated systems and long hold times," he adds. Juniper Research reports that, by 2023, one-quarter of the populace will be using digital voice assistants daily, says Meisel.


skybell-vs-ring-which-is-the-better-smart-doorbell

USATODAY - Tech Top Stories

Want to keep an eye out for porch pirates? Or perhaps you're seeking a simpler way to see who is at your front door without having to get off the couch? Smart doorbells are still fairly new to the world of home security, and the market is becoming more and more saturated with options by the minute. This begs the question: How do you know which one is right for you and your home? I've been living with the Ring Video Doorbell Pro for about a year and a half now.


nest-is-now-google-nest-what-does-it-mean-for-alexa

USATODAY - Tech Top Stories

Perhaps you've heard the recent rumblings that Google is revamping its smart home line to exclusively include Nest products--and is rebranding under the name Google Nest. If not, here's a brief rundown of what happened: Google made the big announcement on May 7, indicating that Google Nest would be eliminating the Works with Nest program that allows Nest products to be controlled by smart assistants like Amazon Alexa. Since then, I've been wondering what exactly that means for how I'll control my Nest products going forward. I have a Nest thermostat and several Nest outdoor cameras and I often use Amazon Alexa (and the Nest app) to control these smart home devices. Other Nest users shared in my bewilderment, taking to Twitter to express their confusion about the merger.


Conversational Help for Task Completion and Feature Discovery in Personal Assistants

arXiv.org Machine Learning

Intelligent Personal Assistants (IPAs) have become widely popular in recent times. Most of the commercial IPAs today support a wide range of skills including Alarms, Reminders, Weather Updates, Music, News, Factual Questioning-Answering, etc. The list grows every day, making it difficult to remember the command structures needed to execute various tasks. An IPA must have the ability to communicate information about supported skills and direct users towards the right commands needed to execute them. Users interact with personal assistants in natural language. A query is defined to be a Help Query if it seeks information about a personal assistant's capabilities, or asks for instructions to execute a task. In this paper, we propose an interactive system which identifies help queries and retrieves appropriate responses. Our system comprises of a C-BiLSTM based classifier, which is a fusion of Convolutional Neural Networks (CNN) and Bidirectional LSTM (BiLSTM) architectures, to detect help queries and a semantic Approximate Nearest Neighbours (ANN) module to map the query to an appropriate predefined response. Evaluation of our system on real-world queries from a commercial IPA and a detailed comparison with popular traditional machine learning and deep learning based models reveal that our system outperforms other approaches and returns relevant responses for help queries.


3 Ways AI Can Help Businesses Improve Customer Relations

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In a world where technology is changing rapidly, it can be hard for businesses to keep up with shifting consumer demands. Take how customers interact with businesses, for instance. According to a recent study by Drift, people now prefer real-time interaction as they make their purchases, meaning that just having an online storefront is no longer enough. For startups looking to grow a loyal customer base, the immediate needs of users can be especially intimidating and even seem, at times, insurmountable. Entrepreneurs with small employee bases would have no way of being there for every customer and anticipating each person's needs in real time.


NEWS: Amazon is Working on an A.I. Household Robot

#artificialintelligence

Amazon Alexa, which sits in your house and accepts voice commands enabling it to play music, activate lights, read news headlines and many other functions, is one of several intelligent personal assistants currently vying for dominance alongside Google Home and the Apple HomePod. Now however, Amazon is aiming to take this technology one step further by implementing it in to an actual robot that can not only answer questions, but also move autonomously around your home. Codenamed'Vesta', the new device is currently being worked on by Amazon's Lab126 research and development arm in Sunnyvale, California. According to reports, the web giant had intended to reveal the robot earlier this year but it wasn't quite ready for mass-production and more engineers have since been assigned to help speed things along. Rumor has it that the robot will be about waist-high and can navigate using an array of cameras.


Companies use OKCupid photos, social media to train face recognition

Daily Mail - Science & tech

With images aggregated from social media platforms, dating sites, or even CCTV footage of a trip to the local coffee shop, companies could be using your face to train a sophisticated facial recognition software. As reported by the New York Times, among the sometimes massive data sets that researchers use to teach artificially intelligent software to recognize faces is a database collected by Stanford researchers called Brainwash. More than 10,000 images of customers at a cafe in San Francisco were collected in 2014 without their knowledge. OKCupid and photo-sharing platforms like Flickr are among for researchers looking to load their databases up with images that help train facial recognition software. That same database was then made available to other academics, including some in China at the National University of Defense Technology.


The best Alexa-compatible Prime Day deals of 2019

USATODAY - Tech Top Stories

Alexa-enabled devices like the Echo or Echo Dot can be used to control smart home products such as the Ring Alarm Kit. If you make a purchase by clicking one of our links, we may earn a small share of the revenue. Our picks and opinions are independent from USA TODAY's newsroom and any business incentives. Prime Day is a great opportunity to find money-saving deals on smart home products that can be controlled using Amazon Alexa on your Echo device. From smart doorbells to pressure cookers, here are the best Alexa-compatible Prime Day deals of 2019.


Peter Thiel says FBI, CIA should investigate if Chinese intelligence infiltrated Google: report

FOX News

Tucker examines Google's algorithms and how they benefit Democrat ahead of 2020. Billionaire tech investor Peter Thiel on Sunday called for the FBI and CIA to investigate whether Chinese intelligence had infiltrated Google, according to a report. Thiel, who supported Trump in 2016 and Facebook board member, made the comments during a speech at the National Conservatism Conference in Washington. He said the FBI and CIA needed to ask Google three questions to determine if the tech giant had been compromised by Chinese intelligence, Axios reported. FILE: A Google Home Hub is displayed in New York.