The intelligent question answering (IQA) system can accurately capture users' search intention by understanding the natural language questions, searching relevant content efficiently from a massive knowledge-base, and returning the answer directly to the user. Since the IQA system can save inestimable time and workforce in data search and reasoning, it has received more and more attention in data science and artificial intelligence. This article introduced a domain knowledge graph using the graph database and graph computing technologies from massive heterogeneous data in electric power. It then proposed an IQA system based on the electrical power knowledge graph to extract the intent and constraints of natural interrogation based on the natural language processing (NLP) method, to construct graph data query statements via knowledge reasoning, and to complete the accurate knowledge search and analysis to provide users with an intuitive visualization. This method thoroughly combined knowledge graph and graph computing characteristics, realized high-speed multi-hop knowledge correlation reasoning analysis in tremendous knowledge. The proposed work can also provide a basis for the context-aware intelligent question and answer.

Ontologies are increasingly used for machine reasoning over the last few years. They can provide explanations of concepts or be used for concept classification if there exists a mapping from the desired labels to the relevant ontology. Another advantage of using ontologies is that they do not need a learning process, meaning that we do not need the train data or time before using them. This paper presents a practical use of an ontology for a classification problem from the financial domain. It first transforms a given ontology to a graph and proceeds with generalization with the aim to find common semantic descriptions of the input sets of financial concepts. We present a solution to the shared task on Learning Semantic Similarities for the Financial Domain (FinSim-2 task). The task is to design a system that can automatically classify concepts from the Financial domain into the most relevant hypernym concept in an external ontology - the Financial Industry Business Ontology. We propose a method that maps given concepts to the mentioned ontology and performs a graph search for the most relevant hypernyms. We also employ a word vectorization method and a machine learning classifier to supplement the method with a ranked list of labels for each concept.

Policies are authoritative assets that are present in multiple domains to support decision-making. They describe what actions are allowed or recommended when domain entities and their attributes satisfy certain criteria. It is common to find policies that contain geographical rules, including distance and containment relationships among named locations. These locations' polygons can often be found encoded in geospatial datasets. We present an approach to transform data from geospatial datasets into Linked Data using the OWL, PROV-O, and GeoSPARQL standards, and to leverage this representation to support automated ontology-based policy decisions. We applied our approach to location-sensitive radio spectrum policies to identify relationships between radio transmitters coordinates and policy-regulated regions in Census.gov datasets. Using a policy evaluation pipeline that mixes OWL reasoning and GeoSPARQL, our approach implements the relevant geospatial relationships, according to a set of requirements elicited by radio spectrum domain experts.

Building a question-answering agent currently requires large annotated datasets, which are prohibitively expensive. This paper proposes Schema2QA, an open-source toolkit that can generate a Q&A system from a database schema augmented with a few annotations for each field. The key concept is to cover the space of possible compound queries on the database with a large number of in-domain questions synthesized with the help of a corpus of generic query templates. The synthesized data and a small paraphrase set are used to train a novel neural network based on the BERT pretrained model. We use Schema2QA to generate Q&A systems for five Schema.org domains, restaurants, people, movies, books and music, and obtain an overall accuracy between 64% and 75% on crowdsourced questions for these domains. Once annotations and paraphrases are obtained for a Schema.org schema, no additional manual effort is needed to create a Q&A agent for any website that uses the same schema. Furthermore, we demonstrate that learning can be transferred from the restaurant to the hotel domain, obtaining a 64% accuracy on crowdsourced questions with no manual effort. Schema2QA achieves an accuracy of 60% on popular restaurant questions that can be answered using Schema.org. Its performance is comparable to Google Assistant, 7% lower than Siri, and 15% higher than Alexa. It outperforms all these assistants by at least 18% on more complex, long-tail questions.

A comprehensive knowledge graph (KG) contains an instance-level entity graph and an ontology-level concept graph. The two-view KG provides a testbed for models to "simulate" human's abilities on knowledge abstraction, concretization, and completion (KACC), which are crucial for human to recognize the world and manage learned knowledge. Existing studies mainly focus on partial aspects of KACC. In order to promote thorough analyses for KACC abilities of models, we propose a unified KG benchmark by improving existing benchmarks in terms of dataset scale, task coverage, and difficulty. Specifically, we collect new datasets that contain larger concept graphs, abundant cross-view links as well as dense entity graphs. Based on the datasets, we propose novel tasks such as multi-hop knowledge abstraction (MKA), multi-hop knowledge concretization (MKC) and then design a comprehensive benchmark. For MKA and MKC tasks, we further annotate multi-hop hierarchical triples as harder samples. The experimental results of existing methods demonstrate the challenges of our benchmark. The resource is available at https://github.com/thunlp/KACC.

Conceptual graphs, which is a particular type of Knowledge Graphs, play an essential role in semantic search. Prior conceptual graph construction approaches typically extract high-frequent, coarse-grained, and time-invariant concepts from formal texts. In real applications, however, it is necessary to extract less-frequent, fine-grained, and time-varying conceptual knowledge and build taxonomy in an evolving manner. In this paper, we introduce an approach to implementing and deploying the conceptual graph at Alibaba. Specifically, We propose a framework called AliCG which is capable of a) extracting fine-grained concepts by a novel bootstrapping with alignment consensus approach, b) mining long-tail concepts with a novel low-resource phrase mining approach, c) updating the graph dynamically via a concept distribution estimation method based on implicit and explicit user behaviors. We have deployed the framework at Alibaba UC Browser. Extensive offline evaluation as well as online A/B testing demonstrate the efficacy of our approach.

Ontology is a branch of philosophy dealing with the study of being and existence. However, in a practical business setting, ontology refers to the architecture that binds different sources of information and involves interconnecting data from multiple domains by tagging and categorising. It could be looked at as a means of resolving organisational differences between databases to enhance integration. In AI, ontology refers to a shared vocabulary for researchers. It includes machine-interpretable definitions of basic concepts and the relationships between them.

Metadata vocabularies are used in various domains of study. It provides an in-depth description of the resources. In this work, we develop Algorithm Metadata Vocabulary (AMV), a vocabulary for capturing and storing the metadata about the algorithms (a procedure or a set of rules that is followed step-by-step to solve a problem, especially by a computer). The snag faced by the researchers in the current time is the failure of getting relevant results when searching for algorithms in any search engine. AMV is represented as a semantic model and produced OWL file, which can be directly used by anyone interested to create and publish algorithm metadata as a knowledge graph, or to provide metadata service through SPARQL endpoint. To design the vocabulary, we propose a well-defined methodology, which considers real issues faced by the algorithm users and the practitioners. The evaluation shows a promising result.

Injecting external domain-specific knowledge (e.g., UMLS) into pretrained language models (LMs) advances their capability to handle specialised in-domain tasks such as biomedical entity linking (BEL). However, such abundant expert knowledge is available only for a handful of languages (e.g., English). In this work, by proposing a novel cross-lingual biomedical entity linking task (XL-BEL) and establishing a new XL-BEL benchmark spanning 10 typologically diverse languages, we first investigate the ability of standard knowledge-agnostic as well as knowledge-enhanced monolingual and multilingual LMs beyond the standard monolingual English BEL task. The scores indicate large gaps to English performance. We then address the challenge of transferring domain-specific knowledge in resource-rich languages to resource-poor ones. To this end, we propose and evaluate a series of cross-lingual transfer methods for the XL-BEL task, and demonstrate that general-domain bitext helps propagate the available English knowledge to languages with little to no in-domain data. Remarkably, we show that our proposed domain-specific transfer methods yield consistent gains across all target languages, sometimes up to 20 Precision@1 points, without any in-domain knowledge in the target language, and without any in-domain parallel data.

Medical entity retrieval is an integral component for understanding and communicating information across various health systems. Current approaches tend to work well on specific medical domains but generalize poorly to unseen sub-specialties. This is of increasing concern under a public health crisis as new medical conditions and drug treatments come to light frequently. Zero-shot retrieval is challenging due to the high degree of ambiguity and variability in medical corpora, making it difficult to build an accurate similarity measure between mentions and concepts. Medical knowledge graphs (KG), however, contain rich semantics including large numbers of synonyms as well as its curated graphical structures. To take advantage of this valuable information, we propose a suite of learning tasks designed for training efficient zero-shot entity retrieval models. Without requiring any human annotation, our knowledge graph enriched architecture significantly outperforms common zero-shot benchmarks including BM25 and Clinical BERT with 7% to 30% higher recall across multiple major medical ontologies, such as UMLS, SNOMED, and ICD-10.