Question Answering
STAR: A Benchmark for Situated Reasoning in Real-World Videos
Wu, Bo, Yu, Shoubin, Chen, Zhenfang, Tenenbaum, Joshua B, Gan, Chuang
Reasoning in the real world is not divorced from situations. How to capture the present knowledge from surrounding situations and perform reasoning accordingly is crucial and challenging for machine intelligence. This paper introduces a new benchmark that evaluates the situated reasoning ability via situation abstraction and logic-grounded question answering for real-world videos, called Situated Reasoning in Real-World Videos (STAR Benchmark). This benchmark is built upon the real-world videos associated with human actions or interactions, which are naturally dynamic, compositional, and logical. The dataset includes four types of questions, including interaction, sequence, prediction, and feasibility. We represent the situations in real-world videos by hyper-graphs connecting extracted atomic entities and relations (e.g., actions, persons, objects, and relationships). Besides visual perception, situated reasoning also requires structured situation comprehension and logical reasoning. Questions and answers are procedurally generated. The answering logic of each question is represented by a functional program based on a situation hyper-graph. We compare various existing video reasoning models and find that they all struggle on this challenging situated reasoning task. We further propose a diagnostic neuro-symbolic model that can disentangle visual perception, situation abstraction, language understanding, and functional reasoning to understand the challenges of this benchmark.
TANQ: An open domain dataset of table answered questions
Akhtar, Mubashara, Pang, Chenxi, Marzoca, Andreea, Altun, Yasemin, Eisenschlos, Julian Martin
Language models, potentially augmented with tool usage such as retrieval are becoming the go-to means of answering questions. Understanding and answering questions in real-world settings often requires retrieving information from different sources, processing and aggregating data to extract insights, and presenting complex findings in form of structured artifacts such as novel tables, charts, or infographics. In this paper, we introduce TANQ, the first open domain question answering dataset where the answers require building tables from information across multiple sources. We release the full source attribution for every cell in the resulting table and benchmark state-of-the-art language models in open, oracle, and closed book setups. Our best-performing baseline, GPT4 reaches an overall F1 score of 29.1, lagging behind human performance by 19.7 points. We analyse baselines' performance across different dataset attributes such as different skills required for this task, including multi-hop reasoning, math operations, and unit conversions. We further discuss common failures in model-generated answers, suggesting that TANQ is a complex task with many challenges ahead.
KET-QA: A Dataset for Knowledge Enhanced Table Question Answering
Hu, Mengkang, Dong, Haoyu, Luo, Ping, Han, Shi, Zhang, Dongmei
Due to the concise and structured nature of tables, the knowledge contained therein may be incomplete or missing, posing a significant challenge for table question answering (TableQA) and data analysis systems. Most existing datasets either fail to address the issue of external knowledge in TableQA or only utilize unstructured text as supplementary information for tables. In this paper, we propose to use a knowledge base (KB) as the external knowledge source for TableQA and construct a dataset KET-QA with fine-grained gold evidence annotation. Each table in the dataset corresponds to a sub-graph of the entire KB, and every question requires the integration of information from both the table and the sub-graph to be answered. To extract pertinent information from the vast knowledge sub-graph and apply it to TableQA, we design a retriever-reasoner structured pipeline model. Experimental results demonstrate that our model consistently achieves remarkable relative performance improvements ranging from 1.9 to 6.5 times and absolute improvements of 11.66% to 44.64% on EM scores across three distinct settings (fine-tuning, zero-shot, and few-shot), in comparison with solely relying on table information in the traditional TableQA manner. However, even the best model achieves a 60.23% EM score, which still lags behind the human-level performance, highlighting the challenging nature of KET-QA for the question-answering community. We also provide a human evaluation of error cases to analyze further the aspects in which the model can be improved. Project page: https://ketqa.github.io/.
Auto FAQ Generation
Kalvakolanu, Anjaneya Teja, Chandra, NagaSai, Fekadu, Michael
FAQ documents are commonly used with text documents and websites to provide important information in the form of question answer pairs to either aid in reading comprehension or provide a shortcut to the key ideas. We suppose that salient sentences from a given document serve as a good proxy fro the answers to an aggregated set of FAQs from readers. We propose a system for generating FAQ documents that extract the salient questions and their corresponding answers from sizeable text documents scraped from the Stanford Encyclopedia of Philosophy. We use existing text summarization, sentence ranking via the Text rank algorithm, and question-generation tools to create an initial set of questions and answers. Finally, we apply some heuristics to filter out invalid questions. We use human evaluation to rate the generated questions on grammar, whether the question is meaningful, and whether the question's answerability is present within a summarized context. On average, participants thought 71 percent of the questions were meaningful.
ChroniclingAmericaQA: A Large-scale Question Answering Dataset based on Historical American Newspaper Pages
Piryani, Bhawna, Mozafari, Jamshid, Jatowt, Adam
Question answering (QA) and Machine Reading Comprehension (MRC) tasks have significantly advanced in recent years due to the rapid development of deep learning techniques and, more recently, large language models. At the same time, many benchmark datasets have become available for QA and MRC tasks. However, most existing large-scale benchmark datasets have been created predominantly using synchronous document collections like Wikipedia or the Web. Archival document collections, such as historical newspapers, contain valuable information from the past that is still not widely used to train large language models. To further contribute to advancing QA and MRC tasks and to overcome the limitation of previous datasets, we introduce ChroniclingAmericaQA, a large-scale temporal QA dataset with 487K question-answer pairs created based on the historical newspaper collection Chronicling America. Our dataset is constructed from a subset of the Chronicling America newspaper collection spanning 120 years. One of the significant challenges for utilizing digitized historical newspaper collections is the low quality of OCR text. Therefore, to enable realistic testing of QA models, our dataset can be used in three different ways: answering questions from raw and noisy content, answering questions from cleaner, corrected version of the content, as well as answering questions from scanned images of newspaper pages. This and the fact that ChroniclingAmericaQA spans the longest time period among available QA datasets make it quite a unique and useful resource.
Automatic question generation for propositional logical equivalences
Yang, Yicheng, Wang, Xinyu, Yu, Haoming, Li, Zhiyuan
The increase in academic dishonesty cases among college students has raised concern, particularly due to the shift towards online learning caused by the pandemic. We aim to develop and implement a method capable of generating tailored questions for each student. The use of Automatic Question Generation (AQG) is a possible solution. Previous studies have investigated AQG frameworks in education, which include validity, user-defined difficulty, and personalized problem generation. Our new AQG approach produces logical equivalence problems for Discrete Mathematics, which is a core course for year-one computer science students. This approach utilizes a syntactic grammar and a semantic attribute system through top-down parsing and syntax tree transformations. Our experiments show that the difficulty level of questions generated by our AQG approach is similar to the questions presented to students in the textbook [1]. These results confirm the practicality of our AQG approach for automated question generation in education, with the potential to significantly enhance learning experiences.
A Survey on Neural Question Generation: Methods, Applications, and Prospects
Guo, Shasha, Liao, Lizi, Li, Cuiping, Chua, Tat-Seng
In this survey, we present a detailed examination of the advancements in Neural Question Generation (NQG), a field leveraging neural network techniques to generate relevant questions from diverse inputs like knowledge bases, texts, and images. The survey begins with an overview of NQG's background, encompassing the task's problem formulation, prevalent benchmark datasets, established evaluation metrics, and notable applications. It then methodically classifies NQG approaches into three predominant categories: structured NQG, which utilizes organized data sources, unstructured NQG, focusing on more loosely structured inputs like texts or visual content, and hybrid NQG, drawing on diverse input modalities. This classification is followed by an in-depth analysis of the distinct neural network models tailored for each category, discussing their inherent strengths and potential limitations. The survey culminates with a forward-looking perspective on the trajectory of NQG, identifying emergent research trends and prospective developmental paths. Accompanying this survey is a curated collection of related research papers, datasets and codes, systematically organized on Github, providing an extensive reference for those delving into NQG.
GOVERN: Gradient Orientation Vote Ensemble for Multi-Teacher Reinforced Distillation
Zhou, Wenjie, Ding, Zhenxin, Zhang, Xiaodong, Shi, Haibo, Wang, Junfeng, Yin, Dawei
Pre-trained language models have become an integral component of question-answering systems, achieving remarkable performance. For practical deployment, it is critical to carry out knowledge distillation to preserve high performance under computational constraints. In this paper, we address a key question: given the importance of unsupervised distillation for student performance, how does one effectively ensemble knowledge from multiple teachers at this stage without the guidance of ground-truth labels? We propose a novel algorithm, GOVERN, to tackle this issue. GOVERN has demonstrated significant improvements in both offline and online experiments. The proposed algorithm has been successfully deployed in a real-world commercial question-answering system.
Retrieval-Augmented Generation with Knowledge Graphs for Customer Service Question Answering
Xu, Zhentao, Cruz, Mark Jerome, Guevara, Matthew, Wang, Tie, Deshpande, Manasi, Wang, Xiaofeng, Li, Zheng
In customer service technical support, swiftly and accurately retrieving relevant past issues is critical for efficiently resolving customer inquiries. The conventional retrieval methods in retrieval-augmented generation (RAG) for large language models (LLMs) treat a large corpus of past issue tracking tickets as plain text, ignoring the crucial intra-issue structure and inter-issue relations, which limits performance. We introduce a novel customer service question-answering method that amalgamates RAG with a knowledge graph (KG). Our method constructs a KG from historical issues for use in retrieval, retaining the intra-issue structure and inter-issue relations. During the question-answering phase, our method parses consumer queries and retrieves related sub-graphs from the KG to generate answers. This integration of a KG not only improves retrieval accuracy by preserving customer service structure information but also enhances answering quality by mitigating the effects of text segmentation. Empirical assessments on our benchmark datasets, utilizing key retrieval (MRR, Recall@K, NDCG@K) and text generation (BLEU, ROUGE, METEOR) metrics, reveal that our method outperforms the baseline by 77.6% in MRR and by 0.32 in BLEU. Our method has been deployed within LinkedIn's customer service team for approximately six months and has reduced the median per-issue resolution time by 28.6%.
SUKHSANDESH: An Avatar Therapeutic Question Answering Platform for Sexual Education in Rural India
Singh, Salam Michael, Garg, Shubhmoy Kumar, Misra, Amitesh, Seth, Aaditeshwar, Chakraborty, Tanmoy
Sexual education aims to foster a healthy lifestyle in terms of emotional, mental and social well-being. In countries like India, where adolescents form the largest demographic group, they face significant vulnerabilities concerning sexual health. Unfortunately, sexual education is often stigmatized, creating barriers to providing essential counseling and information to this at-risk population. Consequently, issues such as early pregnancy, unsafe abortions, sexually transmitted infections, and sexual violence become prevalent. Our current proposal aims to provide a safe and trustworthy platform for sexual education to the vulnerable rural Indian population, thereby fostering the healthy and overall growth of the nation. In this regard, we strive towards designing SUKHSANDESH, a multi-staged AI-based Question Answering platform for sexual education tailored to rural India, adhering to safety guardrails and regional language support. By utilizing information retrieval techniques and large language models, SUKHSANDESH will deliver effective responses to user queries. We also propose to anonymise the dataset to mitigate safety measures and set AI guardrails against any harmful or unwanted response generation. Moreover, an innovative feature of our proposal involves integrating ``avatar therapy'' with SUKHSANDESH. This feature will convert AI-generated responses into real-time audio delivered by an animated avatar speaking regional Indian languages. This approach aims to foster empathy and connection, which is particularly beneficial for individuals with limited literacy skills. Partnering with Gram Vaani, an industry leader, we will deploy SUKHSANDESH to address sexual education needs in rural India.