Knowledge base question answering (KBQA) aims to answer a question over a knowledge base (KB). Early studies mainly focused on answering simple questions over KBs and achieved great success. However, their performance on complex questions is still far from satisfactory. Therefore, in recent years, researchers propose a large number of novel methods, which looked into the challenges of answering complex questions. In this survey, we review recent advances on KBQA with the focus on solving complex questions, which usually contain multiple subjects, express compound relations, or involve numerical operations. In detail, we begin with introducing the complex KBQA task and relevant background. Then, we describe benchmark datasets for complex KBQA task and introduce the construction process of these datasets. Next, we present two mainstream categories of methods for complex KBQA, namely semantic parsing-based (SP-based) methods and information retrieval-based (IR-based) methods. Specifically, we illustrate their procedures with flow designs and discuss their major differences and similarities. After that, we summarize the challenges that these two categories of methods encounter when answering complex questions, and explicate advanced solutions and techniques used in existing work. Finally, we conclude and discuss several promising directions related to complex KBQA for future research.

Recent advances in large-scale pre-training provide large models with the potential to learn knowledge from the raw text. It is thus natural to ask whether it is possible to leverage these large models as knowledge bases for downstream tasks. In this work, we answer the aforementioned question in unsupervised knowledge-grounded conversation. We explore various methods that best elicit knowledge from large models. Our human study indicates that, though hallucinations exist, large models post the unique advantage of being able to output common sense and summarize facts that cannot be directly retrieved from the search engine. To better exploit such generated knowledge in dialogue generation, we treat the generated knowledge as a noisy knowledge source and propose the posterior-based reweighing as well as the noisy training strategy. Empirical results on two benchmarks show advantages over the state-of-the-art methods.

Matthias Marx says his face has been stolen. The German activist's visage is pale and wide, topped with messy, blond hair. So far, these features have been mapped and monetized by three companies without his permission. As has happened to billions of others, his face has been turned into a search term without his consent. In 2020 Marx read about Clearview AI, a company that says it has scraped billions of photos from the internet to create a huge database of faces. By uploading a single photo, Clearview's clients, which include law enforcement agencies, can use the company's facial recognition technology to unearth other online photos featuring the same face.

Recent lay language generation systems have used Transformer models trained on a parallel corpus to increase health information accessibility. However, the applicability of these models is constrained by the limited size and topical breadth of available corpora. We introduce CELLS, the largest (63k pairs) and broadest-ranging (12 journals) parallel corpus for lay language generation. The abstract and the corresponding lay language summary are written by domain experts, assuring the quality of our dataset. Furthermore, qualitative evaluation of expert-authored plain language summaries has revealed background explanation as a key strategy to increase accessibility. Such explanation is challenging for neural models to generate because it goes beyond simplification by adding content absent from the source. We derive two specialized paired corpora from CELLS to address key challenges in lay language generation: generating background explanations and simplifying the original abstract. We adopt retrieval-augmented models as an intuitive fit for the task of background explanation generation, and show improvements in summary quality and simplicity while maintaining factual correctness. Taken together, this work presents the first comprehensive study of background explanation for lay language generation, paving the path for disseminating scientific knowledge to a broader audience. CELLS is publicly available at: https://github.com/LinguisticAnomalies/pls_retrieval.

IR models using a pretrained language model significantly outperform lexical approaches like BM25. In particular, SPLADE, which encodes texts to sparse vectors, is an effective model for practical use because it shows robustness to out-of-domain datasets. However, SPLADE still struggles with exact matching of low-frequency words in training data. In addition, domain shifts in vocabulary and word frequencies deteriorate the IR performance of SPLADE. Because supervision data are scarce in the target domain, addressing the domain shifts without supervision data is necessary. This paper proposes an unsupervised domain adaptation method by filling vocabulary and word-frequency gaps. First, we expand a vocabulary and execute continual pretraining with a masked language model on a corpus of the target domain. Then, we multiply SPLADE-encoded sparse vectors by inverse document frequency weights to consider the importance of documents with lowfrequency words. We conducted experiments using our method on datasets with a large vocabulary gap from a source domain. We show that our method outperforms the present stateof-the-art domain adaptation method. In addition, our method achieves state-of-the-art results, combined with BM25.

Recent named entity recognition (NER) models often rely on human-annotated datasets, requiring the significant engagement of professional knowledge on the target domain and entities. This research introduces an ask-to-generate approach that automatically generates NER datasets by asking questions in simple natural language to an open-domain question answering system (e.g., "Which disease?"). Despite using fewer in-domain resources, our models, solely trained on the generated datasets, largely outperform strong low-resource models by an average F1 score of 19.4 for six popular NER benchmarks. Furthermore, our models provide competitive performance with rich-resource models that additionally leverage in-domain dictionaries provided by domain experts. In few-shot NER, we outperform the previous best model by an F1 score of 5.2 on three benchmarks and achieve new state-of-the-art performance.

The increasing reliance on online communities for healthcare information by patients and caregivers has led to the increase in the spread of misinformation, or subjective, anecdotal and inaccurate or non-specific recommendations, which, if acted on, could cause serious harm to the patients. Hence, there is an urgent need to connect users with accurate and tailored health information in a timely manner to prevent such harm. This paper proposes an innovative approach to suggesting reliable information to participants in online communities as they move through different stages in their disease or treatment. We hypothesize that patients with similar histories of disease progression or course of treatment would have similar information needs at comparable stages. Specifically, we pose the problem of predicting topic tags or keywords that describe the future information needs of users based on their profiles, traces of their online interactions within the community (past posts, replies) and the profiles and traces of online interactions of other users with similar profiles and similar traces of past interaction with the target users. The result is a variant of the collaborative information filtering or recommendation system tailored to the needs of users of online health communities. We report results of our experiments on an expert curated data set which demonstrate the superiority of the proposed approach over the state of the art baselines with respect to accurate and timely prediction of topic tags (and hence information sources of interest).

It sounds odd, but some folks are much better at Googling than others. They find the link first, whether it's tickets for a show, a niche answer to a trivia question or a pair of shoes you've lusted for since you saw them on TV. They've been raised by search engines, but they aren't intimidated by the vastness of an open-ended search. And in the era of search engine optimization, there's less chance involved once you type in a high volume keyword: there's a company out there tailoring its content to your chosen search, and a million others chasing its tail. When you search "boots for men," for example, you'll probably run into Gear Patrol's boots buying guide.

Information-seeking conversation systems are increasingly popular in real-world applications, especially for e-commerce companies. To retrieve appropriate responses for users, it is necessary to compute the matching degrees between candidate responses and users' queries with historical dialogue utterances. As the contexts are usually much longer than responses, it is thus necessary to expand the responses (usually short) with richer information. Recent studies on pseudo-relevance feedback (PRF) have demonstrated its effectiveness in query expansion for search engines, hence we consider expanding response using PRF information. However, existing PRF approaches are either based on heuristic rules or require heavy manual labeling, which are not suitable for solving our task. To alleviate this problem, we treat the PRF selection for response expansion as a learning task and propose a reinforced learning method that can be trained in an end-to-end manner without any human annotations. More specifically, we propose a reinforced selector to extract useful PRF terms to enhance response candidates and a BERT-based response ranker to rank the PRF-enhanced responses. The performance of the ranker serves as a reward to guide the selector to extract useful PRF terms, which boosts the overall task performance. Extensive experiments on both standard benchmarks and commercial datasets prove the superiority of our reinforced PRF term selector compared with other potential soft or hard selection methods. Both case studies and quantitative analysis show that our model is capable of selecting meaningful PRF terms to expand response candidates and also achieving the best results compared with all baselines on a variety of evaluation metrics. We have also deployed our method on online production in an e-commerce company, which shows a significant improvement over the existing online ranking system.

Multi-vector retrieval models improve over single-vector dual encoders on many information retrieval tasks. In this paper, we cast the multi-vector retrieval problem as sparse alignment between query and document tokens. We propose AligneR, a novel multi-vector retrieval model that learns sparsified pairwise alignments between query and document tokens (e.g. `dog' vs. `puppy') and per-token unary saliences reflecting their relative importance for retrieval. We show that controlling the sparsity of pairwise token alignments often brings significant performance gains. While most factoid questions focusing on a specific part of a document require a smaller number of alignments, others requiring a broader understanding of a document favor a larger number of alignments. Unary saliences, on the other hand, decide whether a token ever needs to be aligned with others for retrieval (e.g. `kind' from `kind of currency is used in new zealand}'). With sparsified unary saliences, we are able to prune a large number of query and document token vectors and improve the efficiency of multi-vector retrieval. We learn the sparse unary saliences with entropy-regularized linear programming, which outperforms other methods to achieve sparsity. In a zero-shot setting, AligneR scores 51.1 points nDCG@10, achieving a new retriever-only state-of-the-art on 13 tasks in the BEIR benchmark. In addition, adapting pairwise alignments with a few examples (<= 8) further improves the performance up to 15.7 points nDCG@10 for argument retrieval tasks. The unary saliences of AligneR helps us to keep only 20% of the document token representations with minimal performance loss. We further show that our model often produces interpretable alignments and significantly improves its performance when initialized from larger language models.