Accurately evaluating the similarity of object vector embeddings is of critical importance for natural language processing, information retrieval and classification tasks. Popular similarity scores (e.g cosine similarity) are based on pairs of embedding vectors and disregard the distribution of the ensemble from which objects are drawn. Human perception of object similarity significantly depends on the context in which the objects appear. In this work we propose the $\textit{surprise score}$, an ensemble-normalized similarity metric that encapsulates the contrast effect of human perception and significantly improves the classification performance on zero- and few-shot document classification tasks. This score quantifies the surprise to find a given similarity between two elements relative to the pairwise ensemble similarities. We evaluate this metric on zero/few shot classification and clustering tasks and typically find 10-15 % better performance compared to raw cosine similarity. Our code is available at https://github.com/MeetElise/surprise-similarity.

Multi-modal search engines have experienced significant growth and widespread use in recent years, making them the second most common internet use. While search engine systems offer a range of services, the image search field has recently become a focal point in the information retrieval community, as the adage goes, "a picture is worth a thousand words". Although popular search engines like Google excel at image search accuracy and agility, there is an ongoing debate over whether their search results can be biased in terms of gender, language, demographics, socio-cultural aspects, and stereotypes. This potential for bias can have a significant impact on individuals' perceptions and influence their perspectives. In this paper, we present our study on bias and fairness in web search, with a focus on keyword-based image search. We first discuss several kinds of biases that exist in search systems and why it is important to mitigate them. We narrow down our study to assessing and mitigating occupational stereotypes in image search, which is a prevalent fairness issue in image retrieval. For the assessment of stereotypes, we take gender as an indicator. We explore various open-source and proprietary APIs for gender identification from images. With these, we examine the extent of gender bias in top-tanked image search results obtained for several occupational keywords. To mitigate the bias, we then propose a fairness-aware re-ranking algorithm that optimizes (a) relevance of the search result with the keyword and (b) fairness w.r.t genders identified. We experiment on 100 top-ranked images obtained for 10 occupational keywords and consider random re-ranking and re-ranking based on relevance as baselines. Our experimental results show that the fairness-aware re-ranking algorithm produces rankings with better fairness scores and competitive relevance scores than the baselines.

Recognizing software entities such as library names from free-form text is essential to enable many software engineering (SE) technologies, such as traceability link recovery, automated documentation, and API recommendation. While many approaches have been proposed to address this problem, they suffer from small entity vocabularies or noisy training data, hindering their ability to recognize software entities mentioned in sophisticated narratives. To address this challenge, we leverage the Wikipedia taxonomy to develop a comprehensive entity lexicon with 79K unique software entities in 12 fine-grained types, as well as a large labeled dataset of over 1.7M sentences. Then, we propose self-regularization, a noise-robust learning approach, to the training of our software entity recognition (SER) model by accounting for many dropouts. Results show that models trained with self-regularization outperform both their vanilla counterparts and state-of-the-art approaches on our Wikipedia benchmark and two Stack Overflow benchmarks. We release our models, data, and code for future research.

Multi-turn textual feedback-based fashion image retrieval focuses on a real-world setting, where users can iteratively provide information to refine retrieval results until they find an item that fits all their requirements. In this work, we present a novel memory-based method, called FashionNTM, for such a multi-turn system. Our framework incorporates a new Cascaded Memory Neural Turing Machine (CM-NTM) approach for implicit state management, thereby learning to integrate information across all past turns to retrieve new images, for a given turn. Unlike vanilla Neural Turing Machine (NTM), our CM-NTM operates on multiple inputs, which interact with their respective memories via individual read and write heads, to learn complex relationships. Extensive evaluation results show that our proposed method outperforms the previous state-of-the-art algorithm by 50.5%, on Multi-turn FashionIQ -- the only existing multi-turn fashion dataset currently, in addition to having a relative improvement of 12.6% on Multi-turn Shoes -- an extension of the single-turn Shoes dataset that we created in this work. Further analysis of the model in a real-world interactive setting demonstrates two important capabilities of our model -- memory retention across turns, and agnosticity to turn order for non-contradictory feedback. Finally, user study results show that images retrieved by FashionNTM were favored by 83.1% over other multi-turn models. Project page: https://sites.google.com/eng.ucsd.edu/fashionntm

We equip a smaller Language Model to generalise to answering challenging compositional questions that have not been seen in training. To do so we propose a combination of multitask supervised pretraining on up to 93 tasks designed to instill diverse reasoning abilities, and a dense retrieval system that aims to retrieve a set of evidential paragraph fragments. Recent progress in question-answering has been achieved either through prompting methods against very large pretrained Language Models in zero or few-shot fashion, or by fine-tuning smaller models, sometimes in conjunction with information retrieval. We focus on the less explored question of the extent to which zero-shot generalisation can be enabled in smaller models with retrieval against a corpus within which sufficient information to answer a particular question may not exist. We establish strong baselines in this setting for diverse evaluation datasets (StrategyQA, CommonsenseQA, IIRC, DROP, Musique and ARC-DA), and show that performance can be significantly improved by adding retrieval-augmented training datasets which are designed to expose our models to a variety of heuristic reasoning strategies such as weighing partial evidence or ignoring an irrelevant context.

Neural ranking models (NRMs) and dense retrieval (DR) models have given rise to substantial improvements in overall retrieval performance. In addition to their effectiveness, and motivated by the proven lack of robustness of deep learning-based approaches in other areas, there is growing interest in the robustness of deep learning-based approaches to the core retrieval problem. Adversarial attack methods that have so far been developed mainly focus on attacking NRMs, with very little attention being paid to the robustness of DR models. In this paper, we introduce the adversarial retrieval attack (AREA) task. The AREA task is meant to trick DR models into retrieving a target document that is outside the initial set of candidate documents retrieved by the DR model in response to a query. We consider the decision-based black-box adversarial setting, which is realistic in real-world search engines. To address the AREA task, we first employ existing adversarial attack methods designed for NRMs. We find that the promising results that have previously been reported on attacking NRMs, do not generalize to DR models: these methods underperform a simple term spamming method. We attribute the observed lack of generalizability to the interaction-focused architecture of NRMs, which emphasizes fine-grained relevance matching. DR models follow a different representation-focused architecture that prioritizes coarse-grained representations. We propose to formalize attacks on DR models as a contrastive learning problem in a multi-view representation space. The core idea is to encourage the consistency between each view representation of the target document and its corresponding viewer via view-wise supervision signals. Experimental results demonstrate that the proposed method can significantly outperform existing attack strategies in misleading the DR model with small indiscernible text perturbations.

Incremental Named Entity Recognition (INER) involves the sequential learning of new entity types without accessing the training data of previously learned types. However, INER faces the challenge of catastrophic forgetting specific for incremental learning, further aggravated by background shift (i.e., old and future entity types are labeled as the non-entity type in the current task). To address these challenges, we propose a method called task Relation Distillation and Prototypical pseudo label (RDP) for INER. Specifically, to tackle catastrophic forgetting, we introduce a task relation distillation scheme that serves two purposes: 1) ensuring inter-task semantic consistency across different incremental learning tasks by minimizing inter-task relation distillation loss, and 2) enhancing the model's prediction confidence by minimizing intra-task self-entropy loss. Simultaneously, to mitigate background shift, we develop a prototypical pseudo label strategy that distinguishes old entity types from the current non-entity type using the old model. This strategy generates high-quality pseudo labels by measuring the distances between token embeddings and type-wise prototypes. We conducted extensive experiments on ten INER settings of three benchmark datasets (i.e., CoNLL2003, I2B2, and OntoNotes5). The results demonstrate that our method achieves significant improvements over the previous state-of-the-art methods, with an average increase of 6.08% in Micro F1 score and 7.71% in Macro F1 score.

Continual learning refers to the capability of a machine learning model to learn and adapt to new information, without compromising its performance on previously learned tasks. Although several studies have investigated continual learning methods for information retrieval tasks, a well-defined task formulation is still lacking, and it is unclear how typical learning strategies perform in this context. To address this challenge, a systematic task formulation of continual neural information retrieval is presented, along with a multiple-topic dataset that simulates continuous information retrieval. A comprehensive continual neural information retrieval framework consisting of typical retrieval models and continual learning strategies is then proposed. Empirical evaluations illustrate that the proposed framework can successfully prevent catastrophic forgetting in neural information retrieval and enhance performance on previously learned tasks. The results indicate that embedding-based retrieval models experience a decline in their continual learning performance as the topic shift distance and dataset volume of new tasks increase. In contrast, pretraining-based models do not show any such correlation. Adopting suitable learning strategies can mitigate the effects of topic shift and data augmentation.

Conventional keyword search systems operate on automatic speech recognition (ASR) outputs, which causes them to have a complex indexing and search pipeline. This has led to interest in ASR-free approaches to simplify the search procedure. We recently proposed a neural ASR-free keyword search model which achieves competitive performance while maintaining an efficient and simplified pipeline, where queries and documents are encoded with a pair of recurrent neural network encoders and the encodings are combined with a dot-product. In this article, we extend this work with multilingual pretraining and detailed analysis of the model. Our experiments show that the proposed multilingual training significantly improves the model performance and that despite not matching a strong ASR-based conventional keyword search system for short queries and queries comprising in-vocabulary words, the proposed model outperforms the ASR-based system for long queries and queries that do not appear in the training data.

As a primary means of information acquisition, information retrieval (IR) systems, such as search engines, have integrated themselves into our daily lives. These systems also serve as components of dialogue, question-answering, and recommender systems. The trajectory of IR has evolved dynamically from its origins in term-based methods to its integration with advanced neural models. While the neural models excel at capturing complex contextual signals and semantic nuances, thereby reshaping the IR landscape, they still face challenges such as data scarcity, interpretability, and the generation of contextually plausible yet potentially inaccurate responses. This evolution requires a combination of both traditional methods (such as term-based sparse retrieval methods with rapid response) and modern neural architectures (such as language models with powerful language understanding capacity). Meanwhile, the emergence of large language models (LLMs), typified by ChatGPT and GPT-4, has revolutionized natural language processing due to their remarkable language understanding, generation, generalization, and reasoning abilities. Consequently, recent research has sought to leverage LLMs to improve IR systems. Given the rapid evolution of this research trajectory, it is necessary to consolidate existing methodologies and provide nuanced insights through a comprehensive overview. In this survey, we delve into the confluence of LLMs and IR systems, including crucial aspects such as query rewriters, retrievers, rerankers, and readers. Additionally, we explore promising directions within this expanding field.