Customer feedback is invaluable to companies as they refine their products. Monitoring customer feedback can be automated with Aspect Level Sentiment Classification (ALSC) which allows us to analyse specific aspects of the products in reviews. Large Language Models (LLMs) are the heart of many state-of-the-art ALSC solutions, but they perform poorly in some scenarios requiring Coreference Resolution (CR). In this work, we propose a framework to improve an LLM's performance on CR-containing reviews by fine tuning on highly inferential tasks. We show that the performance improvement is likely attributed to the improved model CR ability. We also release a new dataset that focuses on CR in ALSC.

Traditional end-to-end task-oriented dialog systems first convert dialog context into belief state and action state before generating the system response. The system response performance is significantly affected by the quality of the belief state and action state. We first explore what dialog context representation is beneficial to improving the quality of the belief state and action state, which further enhances the generated response quality. To tackle our exploration, we propose Mars, an end-to-end task-oriented dialog system with two contrastive learning strategies to model the relationship between dialog context and belief/action state representations. Empirical results show dialog context representations, which are more different from semantic state representations, are more conducive to multi-turn task-oriented dialog. Moreover, our proposed Mars achieves state-of-the-art performance on the MultiWOZ 2.0, CamRest676, and CrossWOZ.

SimpleMTOD is a simple language model which recasts several sub-tasks in multimodal task-oriented dialogues as sequence prediction tasks. SimpleMTOD is built on a large-scale transformer-based auto-regressive architecture, which has already proven to be successful in uni-modal task-oriented dialogues, and effectively leverages transfer learning from pre-trained GPT-2. In-order to capture the semantics of visual scenes, we introduce both local and de-localized tokens for objects within a scene. De-localized tokens represent the type of an object rather than the specific object itself and so possess a consistent meaning across the dataset. SimpleMTOD achieves a state-of-the-art BLEU score (0.327) in the Response Generation sub-task of the SIMMC 2.0 test-std dataset while performing on par in other multimodal sub-tasks: Disambiguation, Coreference Resolution, and Dialog State Tracking. This is despite taking a minimalist approach for extracting visual (and non-visual) information. In addition the model does not rely on task-specific architectural changes such as classification heads.

The previous work on controllable text generation is organized using a new schema we provide in this study. Seven components make up the schema, and each one is crucial to the creation process. To accomplish controlled generation for scientific literature, we describe the various modulation strategies utilised to modulate each of the seven components. We also offer a theoretical study and qualitative examination of these methods. This insight makes possible new architectures based on combinations of these components. Future research will compare these methods empirically to learn more about their strengths and utility.

Time pressure and topic negotiation may impose constraints on how people leverage discourse relations (DRs) in spontaneous conversational contexts. In this work, we adapt a system of DRs for written language to spontaneous dialogue using crowdsourced annotations from novice annotators. We then test whether discourse relations are used differently across several types of multi-utterance contexts. We compare the patterns of DR annotation within and across speakers and within and across turns. Ultimately, we find that different discourse contexts produce distinct distributions of discourse relations, with single-turn annotations creating the most uncertainty for annotators. Additionally, we find that the discourse relation annotations are of sufficient quality to predict from embeddings of discourse units.

The massive collection of user posts across social media platforms is primarily untapped for artificial intelligence (AI) use cases based on the sheer volume and velocity of textual data. Natural language processing (NLP) is a subfield of AI that leverages bodies of documents, known as corpora, to train computers in human-like language understanding. Using a word ranking method, term frequency-inverse document frequency (TF-IDF), to create features across documents, it is possible to perform unsupervised analytics, machine learning (ML) that can group the documents without a human manually labeling the data. For large datasets with thousands of features, t-distributed stochastic neighbor embedding (t-SNE), k-means clustering and Latent Dirichlet allocation (LDA) are employed to learn top words and generate topics for a Reddit and Twitter combined corpus. Using extremely simple deep learning models, this study demonstrates that the applied results of unsupervised analysis allow a computer to predict either negative, positive, or neutral user sentiment towards plastic surgery based on a tweet or subreddit post with almost 90% accuracy. Furthermore, the model is capable of achieving higher accuracy on the unsupervised sentiment task than on a rudimentary supervised document classification task. Therefore, unsupervised learning may be considered a viable option in labeling social media documents for NLP tasks.

In this paper, we show that investigating the interaction of conversational type (often known as language game or speech genre) with the character types of the interlocutors is worthwhile. We present a method of calculating the decision making process for selecting dialogue moves that combines character type and conversational type. We also present a mathematical model that illustrate these factors' interactions in a quantitative way.

Existing NTMs with contrastive learning suffer from the sample bias problem owing to the word frequency-based sampling strategy, which may result in false negative samples with similar semantics to the prototypes. In this paper, we aim to explore the efficient sampling strategy and contrastive learning in NTMs to address the aforementioned issue. We propose a new sampling assumption that negative samples should contain words that are semantically irrelevant to the prototype. Based on it, we propose the graph contrastive topic model (GCTM), which conducts graph contrastive learning (GCL) using informative positive and negative samples that are generated by the graph-based sampling strategy leveraging in-depth correlation and irrelevance among documents and words. In GCTM, we first model the input document as the document word bipartite graph (DWBG), and construct positive and negative word co-occurrence graphs (WCGs), encoded by graph neural networks, to express in-depth semantic correlation and irrelevance among words. Based on the DWBG and WCGs, we design the document-word information propagation (DWIP) process to perform the edge perturbation of DWBG, based on multi-hop correlations/irrelevance among documents and words. This yields the desired negative and positive samples, which will be utilized for GCL together with the prototypes to improve learning document topic representations and latent topics. We further show that GCL can be interpreted as the structured variational graph auto-encoder which maximizes the mutual information of latent topic representations of different perspectives on DWBG. Experiments on several benchmark datasets demonstrate the effectiveness of our method for topic coherence and document representation learning compared with existing SOTA methods.

Spoken dialogue systems (SDSs) have been separately developed under two different categories, task-oriented and chit-chat. The former focuses on achieving functional goals and the latter aims at creating engaging social conversations without special goals. Creating a unified conversational model that can engage in both chit-chat and task-oriented dialogue is a promising research topic in recent years. However, the potential ``initiative'' that occurs when there is a change between dialogue modes in one dialogue has rarely been explored. In this work, we investigate two kinds of dialogue scenarios, one starts from chit-chat implicitly involving task-related topics and finally switching to task-oriented requests; the other starts from task-oriented interaction and eventually changes to casual chat after all requested information is provided. We contribute two efficient prompt models which can proactively generate a transition sentence to trigger system-initiated transitions in a unified dialogue model. One is a discrete prompt model trained with two discrete tokens, the other one is a continuous prompt model using continuous prompt embeddings automatically generated by a classifier. We furthermore show that the continuous prompt model can also be used to guide the proactive transitions between particular domains in a multi-domain task-oriented setting.

Sentiment analysis or opinion mining help to illustrate the phrase NLP (Natural Language Processing). Sentiment analysis has been the most significant topic in recent years. The goal of this study is to solve the sentiment polarity classification challenges in sentiment analysis. A broad technique for categorizing sentiment opposition is presented, along with comprehensive process explanations. With the results of the analysis, both sentence-level classification and review-level categorization are conducted. Finally, we discuss our plans for future sentiment analysis research.