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 Discourse & Dialogue


CrosGrpsABS: Cross-Attention over Syntactic and Semantic Graphs for Aspect-Based Sentiment Analysis in a Low-Resource Language

arXiv.org Artificial Intelligence

Aspect-Based Sentiment Analysis (ABSA) is a fundamental task in natural language processing, offering fine-grained insights into opinions expressed in text. While existing research has largely focused on resource-rich languages like English which leveraging large annotated datasets, pre-trained models, and language-specific tools. These resources are often unavailable for low-resource languages such as Bengali. The ABSA task in Bengali remains poorly explored and is further complicated by its unique linguistic characteristics and a lack of annotated data, pre-trained models, and optimized hyperparameters. To address these challenges, this research propose CrosGrpsABS, a novel hybrid framework that leverages bidirectional cross-attention between syntactic and semantic graphs to enhance aspect-level sentiment classification. The CrosGrpsABS combines transformerbased contextual embeddings with graph convolutional networks, built upon rule-based syntactic dependency parsing and semantic similarity computations. By employing bidirectional crossattention, the model effectively fuses local syntactic structure with global semantic context, resulting in improved sentiment classification performance across both low- and high-resource settings. We evaluate CrosGrpsABS on four low-resource Bengali ABSA datasets and the high-resource English SemEval 2014 Task 4 dataset. The CrosGrpsABS consistently outperforms existing approaches, achieving notable improvements, including a 0.93% F1-score increase for the Restaurant domain and a 1.06% gain for the Laptop domain in the SemEval 2014 Task 4 benchmark.


When or What? Understanding Consumer Engagement on Digital Platforms

arXiv.org Artificial Intelligence

Understanding what drives popularity is critical in today's digital service economy, where content creators compete for consumer attention. Prior studies have primarily emphasized the role of content features, yet creators often misjudge what audiences actually value. This study applies Latent Dirichlet Allocation (LDA) modeling to a large corpus of TED Talks, treating the platform as a case of digital service provision in which creators (speakers) and consumers (audiences) interact. By comparing the thematic supply of creators with the demand expressed in audience engagement, we identify persistent mismatches between producer offerings and consumer preferences. Our longitudinal analysis further reveals that temporal dynamics exert a stronger influence on consumer engagement than thematic content, suggesting that when content is delivered may matter more than what is delivered. These findings challenge the dominant assumption that content features are the primary drivers of popularity and highlight the importance of timing and contextual factors in shaping consumer responses. The results provide new insights into consumer attention dynamics on digital platforms and carry practical implications for marketers, platform managers, and content creators seeking to optimize audience engagement strategies.


Dynamic Span Interaction and Graph-Aware Memory for Entity-Level Sentiment Classification

arXiv.org Artificial Intelligence

Entity-level sentiment classification involves identifying the sentiment polarity linked to specific entities within text. This task poses several challenges: effectively modeling the subtle and complex interactions between entities and their surrounding sentiment expressions; capturing dependencies that may span across sentences; and ensuring consistent sentiment predictions for multiple mentions of the same entity through coreference resolution. Additionally, linguistic phenomena such as negation, ambiguity, and overlapping opinions further complicate the analysis. These complexities make entity-level sentiment classification a difficult problem, especially in real-world, noisy textual data. To address these issues, we propose SpanEIT, a novel framework integrating dynamic span interaction and graph-aware memory mechanisms for enhanced entity-sentiment relational modeling. SpanEIT builds span-based representations for entities and candidate sentiment phrases, employs bidirectional attention for fine-grained interactions, and uses a graph attention network to capture syntactic and co-occurrence relations. A coreference-aware memory module ensures entity-level consistency across documents. Experiments on FSAD, BARU, and IMDB datasets show SpanEIT outperforms state-of-the-art transformer and hybrid baselines in accuracy and F1 scores. Ablation and interpretability analyses validate the effectiveness of our approach, underscoring its potential for fine-grained sentiment analysis in applications like social media monitoring and customer feedback analysis.


The Speech-LLM Takes It All: A Truly Fully End-to-End Spoken Dialogue State Tracking Approach

arXiv.org Artificial Intelligence

ABSTRACT This paper presents a comparative study of context management strategies for end-to-end Spoken Dialog State Tracking using Speech-LLMs. We systematically evaluate traditional multimodal context (combining text history and spoken current turn), full spoken history, and compressed spoken history approaches. Our experiments on the SpokenWOZ corpus demonstrate that providing the full spoken conversation as input yields the highest performance among models of similar size, significantly surpassing prior methods. Furthermore, we show that attention-pooling-based compression of the spoken history offers a strong trade-off, maintaining competitive accuracy with reduced context size. Detailed analysis confirms that improvements stem from more effective context utilization.


Identifying & Interactively Refining Ambiguous User Goals for Data Visualization Code Generation

arXiv.org Artificial Intelligence

Establishing shared goals is a fundamental step in human-AI communication. However, ambiguities can lead to outputs that seem correct but fail to reflect the speaker's intent. In this paper, we explore this issue with a focus on the data visualization domain, where ambiguities in natural language impact the generation of code that visualizes data. The availability of multiple views on the contextual (e.g., the intended plot and the code rendering the plot) allows for a unique and comprehensive analysis of diverse ambiguity types. We develop a taxonomy of types of ambiguity that arise in this task and propose metrics to quantify them. Using Matplotlib problems from the DS-1000 dataset, we demonstrate that our ambiguity metrics better correlate with human annotations than uncertainty baselines. Our work also explores how multi-turn dialogue can reduce ambiguity, therefore, improve code accuracy by better matching user goals. We evaluate three pragmatic models to inform our dialogue strategies: Gricean Cooperativity, Discourse Representation Theory, and Questions under Discussion. A simulated user study reveals how pragmatic dialogues reduce ambiguity and enhance code accuracy, highlighting the value of multi-turn exchanges in code generation.


Taxonomy of User Needs and Actions

arXiv.org Artificial Intelligence

The growing ubiquity of conversational AI highlights the need for frameworks that capture not only users' instrumental goals but also the situated, adaptive, and social practices through which they achieve them. Existing taxonomies of conversational behavior either overgeneralize, remain domain-specific, or reduce interactions to narrow dialogue functions. To address this gap, we introduce the Taxonomy of User Needs and Actions (TUNA), an empirically grounded framework developed through iterative qualitative analysis of 1193 human-AI conversations, supplemented by theoretical review and validation across diverse contexts. TUNA organizes user actions into a three-level hierarchy encompassing behaviors associated with information seeking, synthesis, procedural guidance, content creation, social interaction, and meta-conversation. By centering user agency and appropriation practices, TUNA enables multi-scale evaluation, supports policy harmonization across products, and provides a backbone for layering domain-specific taxonomies. This work contributes a systematic vocabulary for describing AI use, advancing both scholarly understanding and practical design of safer, more responsive, and more accountable conversational systems.



Towards Robust Multimodal Sentiment Analysis with Incomplete Data

Neural Information Processing Systems

Recognizing that the language modality typically contains dense sentiment information, we consider it as the dominant modality and present an innovative Language-dominated Noise-resistant Learning Network (LNLN) to achieve robust MSA.


SenWave: A Fine-Grained Multi-Language Sentiment Analysis Dataset Sourced from COVID-19 Tweets

arXiv.org Artificial Intelligence

The global impact of the COVID-19 pandemic has highlighted the need for a comprehensive understanding of public sentiment and reactions. Despite the availability of numerous public datasets on COVID-19, some reaching volumes of up to 100 billion data points, challenges persist regarding the availability of labeled data and the presence of coarse-grained or inappropriate sentiment labels. In this paper, we introduce SenWave, a novel fine-grained multi-language sentiment analysis dataset specifically designed for analyzing COVID-19 tweets, featuring ten sentiment categories across five languages. The dataset comprises 10,000 annotated tweets each in English and Arabic, along with 30,000 translated tweets in Spanish, French, and Italian, derived from English tweets. Additionally, it includes over 105 million unlabeled tweets collected during various COVID-19 waves. To enable accurate fine-grained sentiment classification, we fine-tuned pre-trained transformer-based language models using the labeled tweets. Our study provides an in-depth analysis of the evolving emotional landscape across languages, countries, and topics, revealing significant insights over time. Furthermore, we assess the compatibility of our dataset with ChatGPT, demonstrating its robustness and versatility in various applications. Our dataset and accompanying code are publicly accessible on the repository\footnote{https://github.com/gitdevqiang/SenWave}. We anticipate that this work will foster further exploration into fine-grained sentiment analysis for complex events within the NLP community, promoting more nuanced understanding and research innovations.


From Keywords to Clusters: AI-Driven Analysis of YouTube Comments to Reveal Election Issue Salience in 2024

arXiv.org Artificial Intelligence

Abstract: This paper aims to explore two compet ing data science meth odologies to attempt answer ing th e question, " Which issues contributed most to voters' choice in the 2024 presidential election? " The methodologies involve novel empirical evidence driven by artificial intelligence (AI) techniques . By using two distinct methods based on natural language processing and clustering analysis to mine over eight thousand user comments on election - related YouTube videos from one right leaning journal, Wall Street Journal, and one left leaning journal, New York Times, during pre - election week, we quantify the frequency of selected issue areas among user comments to infer which issues were most salient to potential voters in the seven days preceding the November 5th election. Empirically, we primarily demonstrate that immigration and democracy were the most frequently and consistently invoked issues in user comments on the analyzed YouTube videos, followed by the issue of identity politics, while inflation was significantly less frequently referenced. These results corroborate certain findings of post - election surveys but also refute the supposed importance of inflation as an election issue. This indicate s that variations on opinion mining, with their analysis of raw user data online, ca n be more revealing than polling and surveys for analyzing election outcomes. Keywords: artificial intelligence; opinion mining; clustering; vot e choice; cleavages 1. Introduction The Democrats lost both houses of Congress and the Presidency to Republicans in the 2024 election, with former president Donald Trump winning all seven swing states and the national popular vote, despite most pre - election polls giving Vice President Kamala Harris and President Trump a roughly equal chance of winning . Most post - election punditry and analysis in the legacy press and alternative media has attributed the Democrats' large loss to two main issues - inflation [59] and immigration [30] However, a growing contingent of analysts has also attributed the election outcome to the Democratic party's association with cultural issues purportedly distant from the median voter's preferences, such as th ose alternatively aggregated under the concept of "identity" or " woke " politics [54, 56] . To this point, three post - election studies illustrate how voters associated Democrats with left - of - center ideas that were ostensibly distant from most voters' priorities. S urvey research from the think tank Third Way demonstrates that Democrats, and thus Kamala Harris, were largely perceived as "too liberal" [15], while a study from More In Common polling over 5, 000 Americans concluded that while inflation was the top concern for every major demographic group across both parties, Americans misperceived LGBT/transgender policies as the top policy priority for Democrats [37] .