Discourse & Dialogue
Domain Private Transformers for Multi-Domain Dialog Systems
Kabra, Anmol, Elenberg, Ethan R.
Large, general purpose language models have demonstrated impressive performance across many different conversational domains. While multi-domain language models achieve low overall perplexity, their outputs are not guaranteed to stay within the domain of a given input prompt. This paper proposes domain privacy as a novel way to quantify how likely a conditional language model will leak across domains. We also develop policy functions based on token-level domain classification, and propose an efficient fine-tuning method to improve the trained model's domain privacy. Experiments on membership inference attacks show that our proposed method has comparable resiliency to methods adapted from recent literature on differentially private language models.
A Comprehensive Review of Visual-Textual Sentiment Analysis from Social Media Networks
Al-Tameemi, Israa Khalaf Salman, Feizi-Derakhshi, Mohammad-Reza, Pashazadeh, Saeed, Asadpour, Mohammad
Social media networks have become a significant aspect of people's lives, serving as a platform for their ideas, opinions and emotions. Consequently, automated sentiment analysis (SA) is critical for recognising people's feelings in ways that other information sources cannot. The analysis of these feelings revealed various applications, including brand evaluations, YouTube film reviews and healthcare applications. As social media continues to develop, people post a massive amount of information in different forms, including text, photos, audio and video. Thus, traditional SA algorithms have become limited, as they do not consider the expressiveness of other modalities. By including such characteristics from various material sources, these multimodal data streams provide new opportunities for optimising the expected results beyond text-based SA. Our study focuses on the forefront field of multimodal SA, which examines visual and textual data posted on social media networks. Many people are more likely to utilise this information to express themselves on these platforms. To serve as a resource for academics in this rapidly growing field, we introduce a comprehensive overview of textual and visual SA, including data pre-processing, feature extraction techniques, sentiment benchmark datasets, and the efficacy of multiple classification methodologies suited to each field. We also provide a brief introduction of the most frequently utilised data fusion strategies and a summary of existing research on visual-textual SA. Finally, we highlight the most significant challenges and investigate several important sentiment applications.
Understanding Environmental Posts: Sentiment and Emotion Analysis of Social Media Data
Amangeldi, Daniyar, Usmanova, Aida, Shamoi, Pakizar
Social media is now the predominant source of information due to the availability of immediate public response. As a result, social media data has become a valuable resource for comprehending public sentiments. Studies have shown that it can amplify ideas and influence public sentiments. This study analyzes the public perception of climate change and the environment over a decade from 2014 to 2023. Using the Pointwise Mutual Information (PMI) algorithm, we identify sentiment and explore prevailing emotions expressed within environmental tweets across various social media platforms, namely Twitter, Reddit, and YouTube. Accuracy on a human-annotated dataset was 0.65, higher than Vader score but lower than that of an expert rater (0.90). Our findings suggest that negative environmental tweets are far more common than positive or neutral ones. Climate change, air quality, emissions, plastic, and recycling are the most discussed topics on all social media platforms, highlighting its huge global concern. The most common emotions in environmental tweets are fear, trust, and anticipation, demonstrating public reactions wide and complex nature. By identifying patterns and trends in opinions related to the environment, we hope to provide insights that can help raise awareness regarding environmental issues, inform the development of interventions, and adapt further actions to meet environmental challenges.
Concept Drift Adaptation in Text Stream Mining Settings: A Comprehensive Review
Garcia, Cristiano Mesquita, Abilio, Ramon Simoes, Koerich, Alessandro Lameiras, Britto, Alceu de Souza Jr., Barddal, Jean Paul
Due to the advent and increase in the popularity of the Internet, people have been producing and disseminating textual data in several ways, such as reviews, social media posts, and news articles. As a result, numerous researchers have been working on discovering patterns in textual data, especially because social media posts function as social sensors, indicating peoples' opinions, interests, etc. However, most tasks regarding natural language processing are addressed using traditional machine learning methods and static datasets. This setting can lead to several problems, such as an outdated dataset, which may not correspond to reality, and an outdated model, which has its performance degrading over time. Concept drift is another aspect that emphasizes these issues, which corresponds to data distribution and pattern changes. In a text stream scenario, it is even more challenging due to its characteristics, such as the high speed and data arriving sequentially. In addition, models for this type of scenario must adhere to the constraints mentioned above while learning from the stream by storing texts for a limited time and consuming low memory. In this study, we performed a systematic literature review regarding concept drift adaptation in text stream scenarios. Considering well-defined criteria, we selected 40 papers to unravel aspects such as text drift categories, types of text drift detection, model update mechanism, the addressed stream mining tasks, types of text representations, and text representation update mechanism. In addition, we discussed drift visualization and simulation and listed real-world datasets used in the selected papers. Therefore, this paper comprehensively reviews the concept drift adaptation in text stream mining scenarios.
Is one brick enough to break the wall of spoken dialogue state tracking?
Druart, Lucas, Vielzeuf, Valentin, Estève, Yannick
In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's needs (a.k.a dialogue state tracking) is key to a smooth interaction. Traditionally, TOD systems perform this update in three steps: transcription of the user's utterance, semantic extraction of the key concepts, and contextualization with the previously identified concepts. Such cascade approaches suffer from cascading errors and separate optimization. End-to-End approaches have been proved helpful up to the semantic extraction step. This paper goes one step further paving the path towards completely neural spoken dialogue state tracking by comparing three approaches: (1) a state of the art cascade approach, (2) a locally E2E approach with rule-based contextualization and (3) a completely neural approach.
Exploring the Viability of Synthetic Audio Data for Audio-Based Dialogue State Tracking
Lee, Jihyun, Jeon, Yejin, Lee, Wonjun, Kim, Yunsu, Lee, Gary Geunbae
Dialogue state tracking plays a crucial role in extracting information in task-oriented dialogue systems. However, preceding research are limited to textual modalities, primarily due to the shortage of authentic human audio datasets. We address this by investigating synthetic audio data for audio-based DST. To this end, we develop cascading and end-to-end models, train them with our synthetic audio dataset, and test them on actual human speech data. To facilitate evaluation tailored to audio modalities, we introduce a novel PhonemeF1 to capture pronunciation similarity. Experimental results showed that models trained solely on synthetic datasets can generalize their performance to human voice data. By eliminating the dependency on human speech data collection, these insights pave the way for significant practical advancements in audio-based DST. Data and code are available at https://github.com/JihyunLee1/E2E-DST.
LineConGraphs: Line Conversation Graphs for Effective Emotion Recognition using Graph Neural Networks
Krishnan, Gokul S, Padi, Sarala, Greenberg, Craig S., Ravindran, Balaraman, Manoch, Dinesh, Sriram, Ram D.
Emotion Recognition in Conversations (ERC) is a critical aspect of affective computing, and it has many practical applications in healthcare, education, chatbots, and social media platforms. Earlier approaches for ERC analysis involved modeling both speaker and long-term contextual information using graph neural network architectures. However, it is ideal to deploy speaker-independent models for real-world applications. Additionally, long context windows can potentially create confusion in recognizing the emotion of an utterance in a conversation. To overcome these limitations, we propose novel line conversation graph convolutional network (LineConGCN) and graph attention (LineConGAT) models for ERC analysis. These models are speaker-independent and built using a graph construction strategy for conversations -- line conversation graphs (LineConGraphs). The conversational context in LineConGraphs is short-term -- limited to one previous and future utterance, and speaker information is not part of the graph. We evaluate the performance of our proposed models on two benchmark datasets, IEMOCAP and MELD, and show that our LineConGAT model outperforms the state-of-the-art methods with an F1-score of 64.58% and 76.50%. Moreover, we demonstrate that embedding sentiment shift information into line conversation graphs further enhances the ERC performance in the case of GCN models.
Improving Multimodal Sentiment Analysis: Supervised Angular Margin-based Contrastive Learning for Enhanced Fusion Representation
Nguyen, Cong-Duy, Nguyen, Thong, Vu, Duc Anh, Tuan, Luu Anh
The effectiveness of a model is heavily reliant on the quality of the fusion representation of multiple modalities in multimodal sentiment analysis. Moreover, each modality is extracted from raw input and integrated with the rest to construct a multimodal representation. Although previous methods have proposed multimodal representations and achieved promising results, most of them focus on forming positive and negative pairs, neglecting the variation in sentiment scores within the same class. Additionally, they fail to capture the significance of unimodal representations in the fusion vector. To address these limitations, we introduce a framework called Supervised Angular-based Contrastive Learning for Multimodal Sentiment Analysis. This framework aims to enhance discrimination and generalizability of the multimodal representation and overcome biases in the fusion vector's modality. Our experimental results, along with visualizations on two widely used datasets, demonstrate the effectiveness of our approach.
A Systematic Review of Aspect-based Sentiment Analysis (ABSA): Domains, Methods, and Trends
Hua, Yan Cathy, Denny, Paul, Taskova, Katerina, Wicker, Jörg
Aspect-based Sentiment Analysis (ABSA) is a type of fine-grained sentiment analysis (SA) that identifies aspects and the associated opinions from a given text. In the digital era, ABSA gained increasing popularity and applications in mining opinionated text data to obtain insights and support decisions. ABSA research employs linguistic, statistical, and machine-learning approaches and utilises resources such as labelled datasets, aspect and sentiment lexicons and ontology. By its nature, ABSA is domain-dependent and can be sensitive to the impact of misalignment between the resource and application domains. However, to our knowledge, this topic has not been explored by the existing ABSA literature reviews. In this paper, we present a Systematic Literature Review (SLR) of ABSA studies with a focus on the research application domain, dataset domain, and the research methods to examine their relationships and identify trends over time. Our results suggest a number of potential systemic issues in the ABSA research literature, including the predominance of the ``product/service review'' dataset domain among the majority of studies that did not have a specific research application domain, coupled with the prevalence of dataset-reliant methods such as supervised machine learning. This review makes a number of unique contributions to the ABSA research field: 1) To our knowledge, it is the first SLR that links the research domain, dataset domain, and research method through a systematic perspective; 2) it is one of the largest scoped SLR on ABSA, with 519 eligible studies filtered from 4191 search results without time constraint; and 3) our review methodology adopted an innovative automatic filtering process based on PDF-mining, which enhanced screening quality and reliability. Suggestions and our review limitations are also discussed.
Understanding Opinions Towards Climate Change on Social Media
Pupneja, Yashaswi, Zou, Joseph, Lévy, Sacha, Huang, Shenyang
Social media platforms such as Twitter (now known as X) have revolutionized how the public engage with important societal and political topics. Recently, climate change discussions on social media became a catalyst for political polarization and the spreading of misinformation. In this work, we aim to understand how real world events influence the opinions of individuals towards climate change related topics on social media. To this end, we extracted and analyzed a dataset of 13.6 millions tweets sent by 3.6 million users from 2006 to 2019. Then, we construct a temporal graph from the user-user mentions network and utilize the Louvain community detection algorithm to analyze the changes in community structure around Conference of the Parties on Climate Change~(COP) events. Next, we also apply tools from the Natural Language Processing literature to perform sentiment analysis and topic modeling on the tweets. Our work acts as a first step towards understanding the evolution of pro-climate change communities around COP events. Answering these questions helps us understand how to raise people's awareness towards climate change thus hopefully calling on more individuals to join the collaborative effort in slowing down climate change.