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 Discourse & Dialogue


CARBD-Ko: A Contextually Annotated Review Benchmark Dataset for Aspect-Level Sentiment Classification in Korean

arXiv.org Artificial Intelligence

The effectiveness of various pretrained language models, including BERT [Devlin et al., 2018], XLNet [Yang et al., 2019], BART [Lewis et al., 2020], and GPT-3, in sentiment classification, a significant downstream task, has been extensively studied. Current research in sentiment classification often focuses on identifying sentiment polarities at the aspect level, leading to the emergence of aspect-based sentiment classification (ABSC). Many studies have achieved impressive results and introduced innovative approaches to tackle the ABSC task. For instance, Sun et al. [2019] utilized BERT to transform ABSC tasks into sentence-pair classification, which has influenced subsequent methodologies [Hu et al., 2022]. Additionally, generative models like BART [Lewis et al., 2020] have been employed by Yan et al. [2021] to convert ABSC tasks into sequence-to-sequence tasks, enabling the prediction of token sequences representing identified aspects and associated sentiments. Furthermore, Li et al. [2021a] reframed ABSC tasks as masked language modeling tasks, effectively bridging the performance gap between pre-training and ABSC tasks. Despite numerous attempts to address aspect-level sentiment classification, the primary focus has been on improving aspect-level sentiment polarity performance through specialized datasets and training methodologies. However, it is equally crucial for models to predict not only the in-context polarity of aspects but also their aspect polarity.


Domain Generalization via Causal Adjustment for Cross-Domain Sentiment Analysis

arXiv.org Artificial Intelligence

Domain adaption has been widely adapted for cross-domain sentiment analysis to transfer knowledge from the source domain to the target domain. Whereas, most methods are proposed under the assumption that the target (test) domain is known, making them fail to generalize well on unknown test data that is not always available in practice. In this paper, we focus on the problem of domain generalization for cross-domain sentiment analysis. Specifically, we propose a backdoor adjustment-based causal model to disentangle the domain-specific and domain-invariant representations that play essential roles in tackling domain shift. First, we rethink the cross-domain sentiment analysis task in a causal view to model the causal-and-effect relationships among different variables. Then, to learn an invariant feature representation, we remove the effect of domain confounders (e.g., domain knowledge) using the backdoor adjustment. A series of experiments over many homologous and diverse datasets show the great performance and robustness of our model by comparing it with the state-of-the-art domain generalization baselines.


From Adoption to Adaption: Tracing the Diffusion of New Emojis on Twitter

arXiv.org Artificial Intelligence

In the rapidly evolving landscape of social media, the introduction of new emojis in Unicode release versions presents a structured opportunity to explore digital language evolution. Analyzing a large dataset of sampled English tweets, we examine how newly released emojis gain traction and evolve in meaning. We find that community size of early adopters and emoji semantics are crucial in determining their popularity. Certain emojis experienced notable shifts in the meanings and sentiment associations during the diffusion process. Additionally, we propose a novel framework utilizing language models to extract words and pre-existing emojis with semantically similar contexts, which enhances interpretation of new emojis. The framework demonstrates its effectiveness in improving sentiment classification performance by substituting unknown new emojis with familiar ones. This study offers a new perspective in understanding how new language units are adopted, adapted, and integrated into the fabric of online communication.


Exploiting Adaptive Contextual Masking for Aspect-Based Sentiment Analysis

arXiv.org Artificial Intelligence

Aspect-Based Sentiment Analysis (ABSA) is a fine-grained linguistics problem that entails the extraction of multifaceted aspects, opinions, and sentiments from the given text. Both standalone and compound ABSA tasks have been extensively used in the literature to examine the nuanced information present in online reviews and social media posts. Current ABSA methods often rely on static hyperparameters for attention-masking mechanisms, which can struggle with context adaptation and may overlook the unique relevance of words in varied situations. This leads to challenges in accurately analyzing complex sentences containing multiple aspects with differing sentiments. In this work, we present adaptive masking methods that remove irrelevant tokens based on context to assist in Aspect Term Extraction and Aspect Sentiment Classification subtasks of ABSA. We show with our experiments that the proposed methods outperform the baseline methods in terms of accuracy and F1 scores on four benchmark online review datasets. Further, we show that the proposed methods can be extended with multiple adaptations and demonstrate a qualitative analysis of the proposed approach using sample text for aspect term extraction.


Reliable LLM-based User Simulator for Task-Oriented Dialogue Systems

arXiv.org Artificial Intelligence

In this paper, we introduce DAUS, a generative The field of dialogue systems has seen a notable user simulator for TOD systems. As depicted in surge in the utilization of user simulation approaches, Figure 1, once initialized with the user goal description, primarily for the evaluation and enhancement DAUS engages with the system across of conversational search systems (Owoicho multiple turns, providing information to fulfill the et al., 2023) and task-oriented dialogue (TOD) systems user's objectives. Our aim is to minimize the commonly (Terragni et al., 2023). User simulation plays observed user simulator hallucinations and a pivotal role in replicating the nuanced interactions incorrect responses (right-hand side of Figure 1), of real users with these systems, enabling a with an ultimate objective of enabling detection wide range of applications such as synthetic data of common errors in TOD systems (left-hand side augmentation, error detection, and evaluation (Wan of Figure 1). Our approach is straightforward yet et al., 2022; Sekuliฤ‡ et al., 2022; Li et al., 2022; effective: we build upon the foundation of LLMbased Balog and Zhai, 2023; Ji et al., 2022).


Evaluation of a semi-autonomous attentive listening system with takeover prompting

arXiv.org Artificial Intelligence

The handling of communication breakdowns and loss of engagement is an important aspect of spoken dialogue systems, particularly for chatting systems such as attentive listening, where the user is mostly speaking. We presume that a human is best equipped to handle this task and rescue the flow of conversation. To this end, we propose a semi-autonomous system, where a remote operator can take control of an autonomous attentive listening system in real-time. In order to make human intervention easy and consistent, we introduce automatic detection of low interest and engagement to provide explicit takeover prompts to the remote operator. We implement this semi-autonomous system which detects takeover points for the operator and compare it to fully tele-operated and fully autonomous attentive listening systems. We find that the semi-autonomous system is generally perceived more positively than the autonomous system. The results suggest that identifying points of conversation when the user starts to lose interest may help us improve a fully autonomous dialogue system.


A Note on Bias to Complete

arXiv.org Artificial Intelligence

Minimizing social bias strengthens societal bonds, promoting shared understanding and better decision-making. We revisit the definition of bias by discovering new bias types (e.g., societal status) in dynamic environments and describe them relative to context, such as culture, region, time, and personal background. Our framework includes eight hypotheses about bias and a minimizing bias strategy for each assumption as well as five methods as proposed solutions in LLM. The realization of the framework is yet to be completed.


Task-Oriented Dialogue with In-Context Learning

arXiv.org Artificial Intelligence

We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface form of the conversation and a domain-specific language (DSL) which is used to progress the business logic. We compare our approach to the intent-based NLU approach predominantly used in industry today. Our experiments show that developing chatbots with our system requires significantly less effort than established approaches, that these chatbots can successfully navigate complex dialogues which are extremely challenging for NLU-based systems, and that our system has desirable properties for scaling task-oriented dialogue systems to a large number of tasks. We make our implementation available for use and further study.


Applying News and Media Sentiment Analysis for Generating Forex Trading Signals

arXiv.org Artificial Intelligence

The objective of this research is to examine how sentiment analysis can be employed to generate trading signals for the Foreign Exchange (Forex) market. The author assessed sentiment in social media posts and news articles pertaining to the United States Dollar (USD) using a combination of methods: lexicon-based analysis and the Naive Bayes machine learning algorithm. The findings indicate that sentiment analysis proves valuable in forecasting market movements and devising trading signals. Notably, its effectiveness is consistent across different market conditions. The author concludes that by analyzing sentiment expressed in news and social media, traders can glean insights into prevailing market sentiments towards the USD and other pertinent countries, thereby aiding trading decision-making. This study underscores the importance of weaving sentiment analysis into trading strategies as a pivotal tool for predicting market dynamics.


A Spectral Algorithm for Latent Dirichlet Allocation

Neural Information Processing Systems

Topic modeling is a generalization of clustering that posits that observations (words in a document) are generated by \emph{multiple} latent factors (topics), as opposed to just one. This increased representational power comes at the cost of a more challenging unsupervised learning problem of estimating the topic-word distributions when only words are observed, and the topics are hidden. This work provides a simple and efficient learning procedure that is guaranteed to recover the parameters for a wide class of topic models, including Latent Dirichlet Allocation (LDA). For LDA, the procedure correctly recovers both the topic-word distributions and the parameters of the Dirichlet prior over the topic mixtures, using only trigram statistics (\emph{i.e.}, third order moments, which may be estimated with documents containing just three words). The method, called Excess Correlation Analysis, is based on a spectral decomposition of low-order moments via two singular value decompositions (SVDs).