Discourse & Dialogue
Sentiment Analysis in SemEval: A Review of Sentiment Identification Approaches
Haddaoui, Bousselham El, Chiheb, Raddouane, Faizi, Rdouan, Afia, Abdellatif El
Social media platforms are becoming the foundations of social interactions including messaging and opinion expression. In this regard, Sentiment Analysis techniques focus on providing solutions to ensure the retrieval and analysis of generated data including sentiments, emotions, and discussed topics. International competitions such as the International Workshop on Semantic Evaluation (SemEval) have attracted many researchers and practitioners with a special research interest in building sentiment analysis systems. In our work, we study top-ranking systems for each SemEval edition during the 2013-2021 period, a total of 658 teams participated in these editions with increasing interest over years. We analyze the proposed systems marking the evolution of research trends with a focus on the main components of sentiment analysis systems including data acquisition, preprocessing, and classification. Our study shows an active use of preprocessing techniques, an evolution of features engineering and word representation from lexicon-based approaches to word embeddings, and the dominance of neural networks and transformers over the classification phase fostering the use of ready-to-use models. Moreover, we provide researchers with insights based on experimented systems which will allow rapid prototyping of new systems and help practitioners build for future SemEval editions.
N2C2: Nearest Neighbor Enhanced Confidence Calibration for Cross-Lingual In-Context Learning
He, Jie, Yu, Simon, Xiong, Deyi, Gutiérrez-Basulto, Víctor, Pan, Jeff Z.
Recent advancements of in-context learning (ICL) show language models can significantly improve their performance when demonstrations are provided. However, little attention has been paid to model calibration and prediction confidence of ICL in cross-lingual scenarios. To bridge this gap, we conduct a thorough analysis of ICL for cross-lingual sentiment classification. Our findings suggest that ICL performs poorly in cross-lingual scenarios, exhibiting low accuracy and presenting high calibration errors. In response, we propose a novel approach, N2C2, which employs a -nearest neighbors augmented classifier for prediction confidence calibration. N2C2 narrows the prediction gap by leveraging a datastore of cached few-shot instances. Specifically, N2C2 integrates the predictions from the datastore and incorporates confidence-aware distribution, semantically consistent retrieval representation, and adaptive neighbor combination modules to effectively utilize the limited number of supporting instances. Evaluation on two multilingual sentiment classification datasets demonstrates that N2C2 outperforms traditional ICL. It surpasses fine tuning, prompt tuning and recent state-of-the-art methods in terms of accuracy and calibration errors.
Interpretable and Robust Dialogue State Tracking via Natural Language Summarization with LLMs
Carranza, Rafael, Rojas, Mateo Alejandro
This paper introduces a novel approach to Dialogue State Tracking (DST) that leverages Large Language Models (LLMs) to generate natural language descriptions of dialogue states, moving beyond traditional slot-value representations. Conventional DST methods struggle with open-domain dialogues and noisy inputs. Motivated by the generative capabilities of LLMs, our Natural Language DST (NL-DST) framework trains an LLM to directly synthesize human-readable state descriptions. We demonstrate through extensive experiments on MultiWOZ 2.1 and Taskmaster-1 datasets that NL-DST significantly outperforms rule-based and discriminative BERT-based DST baselines, as well as generative slot-filling GPT-2 DST models, in both Joint Goal Accuracy and Slot Accuracy. Ablation studies and human evaluations further validate the effectiveness of natural language state generation, highlighting its robustness to noise and enhanced interpretability. Our findings suggest that NL-DST offers a more flexible, accurate, and human-understandable approach to dialogue state tracking, paving the way for more robust and adaptable task-oriented dialogue systems.
ESPnet-SDS: Unified Toolkit and Demo for Spoken Dialogue Systems
Arora, Siddhant, Peng, Yifan, Shi, Jiatong, Tian, Jinchuan, Chen, William, Bharadwaj, Shikhar, Futami, Hayato, Kashiwagi, Yosuke, Tsunoo, Emiru, Shimizu, Shuichiro, Srivastav, Vaibhav, Watanabe, Shinji
Advancements in audio foundation models (FMs) have fueled interest in end-to-end (E2E) spoken dialogue systems, but different web interfaces for each system makes it challenging to compare and contrast them effectively. Motivated by this, we introduce an open-source, user-friendly toolkit designed to build unified web interfaces for various cascaded and E2E spoken dialogue systems. Our demo further provides users with the option to get on-the-fly automated evaluation metrics such as (1) latency, (2) ability to understand user input, (3) coherence, diversity, and relevance of system response, and (4) intelligibility and audio quality of system output. Using the evaluation metrics, we compare various cascaded and E2E spoken dialogue systems with a human-human conversation dataset as a proxy. Our analysis demonstrates that the toolkit allows researchers to effortlessly compare and contrast different technologies, providing valuable insights such as current E2E systems having poorer audio quality and less diverse responses. An example demo produced using our toolkit is publicly available here: https://huggingface.co/spaces/Siddhant/Voice_Assistant_Demo.
Enhancing Sentiment Analysis through Multimodal Fusion: A BERT-DINOv2 Approach
Zhao, Taoxu, Li, Meisi, Chen, Kehao, Wang, Liye, Zhou, Xucheng, Chaturvedi, Kunal, Prasad, Mukesh, Anaissi, Ali, Braytee, Ali
Multimodal sentiment analysis enhances conventional sentiment analysis, which traditionally relies solely on text, by incorporating information from different modalities such as images, text, and audio. This paper proposes a novel multimodal sentiment analysis architecture that integrates text and image data to provide a more comprehensive understanding of sentiments. For text feature extraction, we utilize BERT, a natural language processing model. For image feature extraction, we employ DINOv2, a vision-transformer-based model. The textual and visual latent features are integrated using proposed fusion techniques, namely the Basic Fusion Model, Self-Attention Fusion Model, and Dual-Attention Fusion Model. Experiments on three datasets--the Memotion 7k dataset, MVSA-single dataset, and MVSA-multi dataset--demonstrate the viability and practicality of the proposed multimodal architecture.
Application of Multiple Chain-of-Thought in Contrastive Reasoning for Implicit Sentiment Analysis
Yang, Liwei, Wang, Xinying, Zhou, Xiaotang, Wu, Zhengchao, Tan, Ningning
Implicit sentiment analysis aims to uncover emotions that are subtly expressed, often obscured by ambiguity and figurative language. To accomplish this task, large language models and multi-step reasoning are needed to identify those sentiments that are not explicitly stated. In this study, we propose a novel Dual Reverse Chain Reasoning (DRCR) framework to enhance the performance of implicit sentiment analysis. Inspired by deductive reasoning, the framework consists of three key steps: 1) hypothesize an emotional polarity and derive a reasoning process, 2) negate the initial hypothesis and derive a new reasoning process, and 3) contrast the two reasoning paths to deduce the final sentiment polarity. Building on this, we also introduce a Triple Reverse Chain Reasoning (TRCR) framework to address the limitations of random hypotheses. Both methods combine contrastive mechanisms and multi-step reasoning, significantly improving the accuracy of implicit sentiment classification. Experimental results demonstrate that both approaches outperform existing methods across various model scales, achieving state-of-the-art performance. This validates the effectiveness of combining contrastive reasoning and multi-step reasoning for implicit sentiment analysis.
Full-Duplex-Bench: A Benchmark to Evaluate Full-duplex Spoken Dialogue Models on Turn-taking Capabilities
Lin, Guan-Ting, Lian, Jiachen, Li, Tingle, Wang, Qirui, Anumanchipalli, Gopala, Liu, Alexander H., Lee, Hung-yi
Spoken dialogue modeling introduces unique challenges beyond text-based language modeling, demanding robust turn-taking, backchanneling, and real-time interaction. Although most Spoken Dialogue Models (SDMs) rely on half-duplex processing (handling speech one turn at a time), emerging full-duplex SDMs can listen and speak simultaneously, enabling more natural and engaging conversations. However, current evaluations of such models remain limited, often focusing on turn-based metrics or high-level corpus analyses (e.g., turn gaps, pauses). To address this gap, we present Full-Duplex-Bench, a new benchmark that systematically evaluates key conversational behaviors: pause handling, backchanneling, turn-taking, and interruption management. Our framework uses automatic metrics for consistent and reproducible assessments of SDMs' interactive performance. By offering an open and standardized evaluation benchmark, we aim to advance spoken dialogue modeling and encourage the development of more interactive and natural dialogue systems.
An Aspect Extraction Framework using Different Embedding Types, Learning Models, and Dependency Structure
Aspect-based sentiment analysis has gained significant attention in recent years due to its ability to provide fine-grained insights for sentiment expressions related to specific features of entities. An important component of aspect-based sentiment analysis is aspect extraction, which involves identifying and extracting aspect terms from text. Effective aspect extraction serves as the foundation for accurate sentiment analysis at the aspect level. In this paper, we propose aspect extraction models that use different types of embeddings for words and part-of-speech tags and that combine several learning models. We also propose tree positional encoding that is based on dependency parsing output to capture better the aspect positions in sentences. In addition, a new aspect extraction dataset is built for Turkish by machine translating an English dataset in a controlled setting. The experiments conducted on two Turkish datasets showed that the proposed models mostly outperform the studies that use the same datasets, and incorporating tree positional encoding increases the performance of the models.
Targeted Distillation for Sentiment Analysis
Zhang, Yice, Xie, Guangyu, Lin, Jingjie, Bao, Jianzhu, Wang, Qianlong, Zeng, Xi, Xu, Ruifeng
This paper presents a compact model that achieves strong sentiment analysis capabilities through targeted distillation from advanced large language models (LLMs). Our methodology decouples the distillation target into two key components: sentiment-related knowledge and task alignment. To transfer these components, we propose a two-stage distillation framework. The first stage, knowledge-driven distillation (\textsc{KnowDist}), transfers sentiment-related knowledge to enhance fundamental sentiment analysis capabilities. The second stage, in-context learning distillation (\textsc{ICLDist}), transfers task-specific prompt-following abilities to optimize task alignment. For evaluation, we introduce \textsc{SentiBench}, a comprehensive sentiment analysis benchmark comprising 3 task categories across 12 datasets. Experiments on this benchmark demonstrate that our model effectively balances model size and performance, showing strong competitiveness compared to existing small-scale LLMs.
Seeded Poisson Factorization: Leveraging domain knowledge to fit topic models
Prostmaier, Bernd, Vávra, Jan, Grün, Bettina, Hofmarcher, Paul
Topic models are widely used for discovering latent thematic structures in large text corpora, yet traditional unsupervised methods often struggle to align with predefined conceptual domains. This paper introduces Seeded Poisson Factorization (SPF), a novel approach that extends the Poisson Factorization framework by incorporating domain knowledge through seed words. SPF enables a more interpretable and structured topic discovery by modifying the prior distribution of topic-specific term intensities, assigning higher initial rates to predefined seed words. The model is estimated using variational inference with stochastic gradient optimization, ensuring scalability to large datasets. We apply SPF to an Amazon customer feedback dataset, leveraging predefined product categories as guiding structures. Our evaluation demonstrates that SPF achieves superior classification performance compared to alternative guided topic models, particularly in terms of computational efficiency and predictive performance. Furthermore, robustness checks highlight SPF's ability to adaptively balance domain knowledge and data-driven topic discovery, even in cases of imperfect seed word selection. These results establish SPF as a powerful and scalable alternative for integrating expert knowledge into topic modeling, enhancing both interpretability and efficiency in real-world applications.