Discourse & Dialogue
Federal Reserve Communication and the COVID-19 Pandemic
Benchimol, Jonathan, Kazinnik, Sophia, Saadon, Yossi
In this study, we examine the Federal Reserve's communication strategies during the COVID-19 pandemic, comparing them with communication during previous periods of economic stress. Using specialized dictionaries tailored to COVID-19, unconventional monetary policy (UMP), and financial stability, combined with sentiment analysis and topic modeling techniques, we identify a distinct focus in Fed communication during the pandemic on financial stability, market volatility, social welfare, and UMP, characterized by notable contextual uncertainty. Through comparative analysis, we juxtapose the Fed's communication during the COVID-19 crisis with its responses during the dot-com and global financial crises, examining content, sentiment, and timing dimensions. Our findings reveal that Fed communication and policy actions were more reactive to the COVID-19 crisis than to previous crises. Additionally, declining sentiment related to financial stability in interest rate announcements and minutes anticipated subsequent accommodative monetary policy decisions. We further document that communicating about UMP has become the "new normal" for the Fed's Federal Open Market Committee meeting minutes and Chairman's speeches since the Global Financial Crisis, reflecting an institutional adaptation in communication strategy following periods of economic distress. These findings contribute to our understanding of how central bank communication evolves during crises and how communication strategies adapt to exceptional economic circumstances.
Mixed-Initiative Dialog for Human-Robot Collaborative Manipulation
Yu, Albert, Li, Chengshu, Macesanu, Luca, Balaji, Arnav, Ray, Ruchira, Mooney, Raymond, Martรญn-Martรญn, Roberto
Effective robotic systems for long-horizon human-robot collaboration must adapt to a wide range of human partners, whose physical behavior, willingness to assist, and understanding of the robot's capabilities may change over time. This demands a tightly coupled communication loop that grants both agents the flexibility to propose, accept, or decline requests as they coordinate toward completing the task effectively. We apply a Mixed-Initiative dialog paradigm to Collaborative human-roBot teaming and propose MICoBot, a system that handles the common scenario where both agents, using natural language, take initiative in formulating, accepting, or rejecting proposals on who can best complete different steps of a task. To handle diverse, task-directed dialog, and find successful collaborative strategies that minimize human effort, MICoBot makes decisions at three levels: (1) a meta-planner considers human dialog to formulate and code a high-level collaboration strategy, (2) a planner optimally allocates the remaining steps to either agent based on the robot's capabilities (measured by a simulation-pretrained affordance model) and the human's estimated availability to help, and (3) an action executor decides the low-level actions to perform or words to say to the human. Our extensive evaluations in simulation and real-world -- on a physical robot with 18 unique human participants over 27 hours -- demonstrate the ability of our method to effectively collaborate with diverse human users, yielding significantly improved task success and user experience than a pure LLM baseline and other agent allocation models. See additional videos and materials at https://robin-lab.cs.utexas.edu/MicoBot/.
Using Sentiment Analysis to Investigate Peer Feedback by Native and Non-Native English Speakers
Exline, Brittney, Duffin, Melanie, Harbison, Brittany, da Gomez, Chrissa, Joyner, David
Graduate-level CS programs in the U.S. increasingly enroll international students, with 60.2 percent of master's degrees in 2023 awarded to non-U.S. students. Many of these students take online courses, where peer feedback is used to engage students and improve pedagogy in a scalable manner. Since these courses are conducted in English, many students study in a language other than their first. This paper examines how native versus non-native English speaker status affects three metrics of peer feedback experience in online U.S.-based computing courses. Using the Twitter-roBERTa-based model, we analyze the sentiment of peer reviews written by and to a random sample of 500 students. We then relate sentiment scores and peer feedback ratings to students' language background. Results show that native English speakers rate feedback less favorably, while non-native speakers write more positively but receive less positive sentiment in return. When controlling for sex and age, significant interactions emerge, suggesting that language background plays a modest but complex role in shaping peer feedback experiences.
Disentangling Bias by Modeling Intra- and Inter-modal Causal Attention for Multimodal Sentiment Analysis
Jiang, Menghua, Lin, Yuxia, Chen, Baoliang, Hu, Haifeng, Jiang, Yuncheng, Mai, Sijie
Multimodal sentiment analysis (MSA) aims to understand human emotions by integrating information from multiple modalities, such as text, audio, and visual data. However, existing methods often suffer from spurious correlations both within and across modalities, leading models to rely on statistical shortcuts rather than true causal relationships, thereby undermining generalization. To mitigate this issue, we propose a Multi-relational Multimodal Causal Intervention (MMCI) model, which leverages the backdoor adjustment from causal theory to address the confounding effects of such shortcuts. Specifically, we first model the multimodal inputs as a multi-relational graph to explicitly capture intra- and inter-modal dependencies. Then, we apply an attention mechanism to separately estimate and disentangle the causal features and shortcut features corresponding to these intra- and inter-modal relations. Finally, by applying the backdoor adjustment, we stratify the shortcut features and dynamically combine them with the causal features to encourage MMCI to produce stable predictions under distribution shifts. Extensive experiments on several standard MSA datasets and out-of-distribution (OOD) test sets demonstrate that our method effectively suppresses biases and improves performance.
Cross-lingual Opinions and Emotions Mining in Comparable Documents
Saad, Motaz, Langlois, David, Smaili, Kamel
Comparable texts are topic-aligned documents in multiple languages that are not direct translations. They are valuable for understanding how a topic is discussed across languages. This research studies differences in sentiments and emotions across English-Arabic comparable documents. First, texts are annotated with sentiment and emotion labels. We apply a cross-lingual method to label documents with opinion classes (subjective/objective), avoiding reliance on machine translation. To annotate with emotions (anger, disgust, fear, joy, sadness, surprise), we manually translate the English WordNet-Affect (WNA) lexicon into Arabic, creating bilingual emotion lexicons used to label the comparable corpora. We then apply a statistical measure to assess the agreement of sentiments and emotions in each source-target document pair. This comparison is especially relevant when the documents originate from different sources. To our knowledge, this aspect has not been explored in prior literature. Our study includes English-Arabic document pairs from Euronews, BBC, and Al-Jazeera (JSC). Results show that sentiment and emotion annotations align when articles come from the same news agency and diverge when they come from different ones. The proposed method is language-independent and generalizable to other language pairs.
Analyzing German Parliamentary Speeches: A Machine Learning Approach for Topic and Sentiment Classification
Pรคtz, Lukas, Beyer, Moritz, Spรคth, Jannik, Bohlen, Lasse, Zschech, Patrick, Kraus, Mathias, Rosenberger, Julian
This study investigates political discourse in the German parliament, the Bundestag, by analyzing approximately 28,000 parliamentary speeches from the last five years. Two machine learning models for topic and sentiment classification were developed and trained on a manually labeled dataset. The models showed strong classification performance, achieving an area under the receiver operating characteristic curve (AUROC) of 0.94 for topic classification (average across topics) and 0.89 for sentiment classification. Both models were applied to assess topic trends and sentiment distributions across political parties and over time. The analysis reveals remarkable relationships between parties and their role in parliament. In particular, a change in style can be observed for parties moving from government to opposition. While ideological positions matter, governing responsibilities also shape discourse. The analysis directly addresses key questions about the evolution of topics, sentiment dynamics, and party-specific discourse strategies in the Bundestag.
Dialogue Systems Engineering: A Survey and Future Directions
Nakano, Mikio, Takeuchi, Hironori, Yoshikawa, Sadahiro, Matsuyama, Yoichi, Komatani, Kazunori
This paper proposes to refer to the field of software engineering related to the life cycle of dialogue systems as Dialogue Systems Engineering, and surveys this field while also discussing its future directions. With the advancement of large language models, the core technologies underlying dialogue systems have significantly progressed. As a result, dialogue system technology is now expected to be applied to solving various societal issues and in business contexts. To achieve this, it is important to build, operate, and continuously improve dialogue systems correctly and efficiently. Accordingly, in addition to applying existing software engineering knowledge, it is becoming increasingly important to evolve software engineering tailored specifically to dialogue systems. In this paper, we enumerate the knowledge areas of dialogue systems engineering based on those of software engineering, as defined in the Software Engineering Body of Knowledge (SWEBOK) Version 4.0, and survey each area. Based on this survey, we identify unexplored topics in each area and discuss the future direction of dialogue systems engineering.
Towards Actionable Pedagogical Feedback: A Multi-Perspective Analysis of Mathematics Teaching and Tutoring Dialogue
Naim, Jannatun, Cao, Jie, Tasneem, Fareen, Jacobs, Jennifer, Milne, Brent, Martin, James, Sumner, Tamara
Effective feedback is essential for refining instructional practices in mathematics education, and researchers often turn to advanced natural language processing (NLP) models to analyze classroom dialogues from multiple perspectives. However, utterance-level discourse analysis encounters two primary challenges: (1) multifunctionality, where a single utterance may serve multiple purposes that a single tag cannot capture, and (2) the exclusion of many utterances from domain-specific discourse move classifications, leading to their omission in feedback. To address these challenges, we proposed a multi-perspective discourse analysis that integrates domain-specific talk moves with dialogue act (using the flattened multi-functional SWBD-MASL schema with 43 tags) and discourse relation (applying Segmented Discourse Representation Theory with 16 relations). Our top-down analysis framework enables a comprehensive understanding of utterances that contain talk moves, as well as utterances that do not contain talk moves. This is applied to two mathematics education datasets: TalkMoves (teaching) and SAGA22 (tutoring). Through distributional unigram analysis, sequential talk move analysis, and multi-view deep dive, we discovered meaningful discourse patterns, and revealed the vital role of utterances without talk moves, demonstrating that these utterances, far from being mere fillers, serve crucial functions in guiding, acknowledging, and structuring classroom discourse. These insights underscore the importance of incorporating discourse relations and dialogue acts into AI-assisted education systems to enhance feedback and create more responsive learning environments. Our framework may prove helpful for providing human educator feedback, but also aiding in the development of AI agents that can effectively emulate the roles of both educators and students.
Observing Dialogue in Therapy: Categorizing and Forecasting Behavioral Codes
Cao, Jie, Tanana, Michael, Imel, Zac E., Poitras, Eric, Atkins, David C., Srikumar, Vivek
Automatically analyzing dialogue can help understand and guide behavior in domains such as counseling, where interactions are largely mediated by conversation. In this paper, we study modeling behavioral codes used to asses a psychotherapy treatment style called Motivational Interviewing (MI), which is effective for addressing substance abuse and related problems. Specifically, we address the problem of providing real-time guidance to therapists with a dialogue observer that (1) categorizes therapist and client MI behavioral codes and, (2) forecasts codes for upcoming utterances to help guide the conversation and potentially alert the therapist. For both tasks, we define neural network models that build upon recent successes in dialogue modeling. Our experiments demonstrate that our models can outperform several baselines for both tasks. We also report the results of a careful analysis that reveals the impact of the various network design tradeoffs for modeling therapy dialogue.
Holistic Evaluations of Topic Models
Topic models are gaining increasing commercial and academic interest for their ability to summarize large volumes of unstructured text. As unsupervised machine learning methods, they enable researchers to explore data and help general users understand key themes in large text collections. However, they risk becoming a 'black box', where users input data and accept the output as an accurate summary without scrutiny. This article evaluates topic models from a database perspective, drawing insights from 1140 BERTopic model runs. The goal is to identify trade-offs in optimizing model parameters and to reflect on what these findings mean for the interpretation and responsible use of topic models