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Researchers Come Closer to Achieving "Emotionally Intelligent" AI

#artificialintelligence

"Multimodal sentiment analysis" is a group of methods making up the gold standard for AI dialog systems with sentiment detection, and they can automatically analyze a person's psychological state from their speech, facial expressions, voice color, and posture. They are fundamental to creating human-centered AI systems and could lead to the development of an emotionally intelligent AI with "beyond-human capabilities." These capabilities would help the AI understand the user's sentiment before forming an appropriate response.


Understand your Customer Better with Sentiment Analysis

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Originally published on Towards AI the World's Leading AI and Technology News and Media Company. If you are building an AI-related product or service, we invite you to consider becoming an AI sponsor. At Towards AI, we help scale AI and technology startups. Let us help you unleash your technology to the masses. "Your most unhappy customers are your greatest source of learning."


Global Big Data Conference

#artificialintelligence

The multimodal neural network is used to predict user sentiment from multimodal features such as text, audio, and visual data. Speech and language recognition technology is a rapidly developing field, which has led to the emergence of novel speech dialog systems, such as Amazon Alexa and Siri. A significant milestone in the development of dialog artificial intelligence (AI) systems is the addition of emotional intelligence. A system able to recognize the emotional states of the user, in addition to understanding language, would generate a more empathetic response, leading to a more immersive experience for the user. "Multimodal sentiment analysis" is a group of methods that constitute the gold standard for an AI dialog system with sentiment detection.


Parameter-Efficient Abstractive Question Answering over Tables or Text

arXiv.org Artificial Intelligence

A long-term ambition of information seeking QA systems is to reason over multi-modal contexts and generate natural answers to user queries. Today, memory intensive pre-trained language models are adapted to downstream tasks such as QA by fine-tuning the model on QA data in a specific modality like unstructured text or structured tables. To avoid training such memory-hungry models while utilizing a uniform architecture for each modality, parameter-efficient adapters add and train small task-specific bottle-neck layers between transformer layers. In this work, we study parameter-efficient abstractive QA in encoder-decoder models over structured tabular data and unstructured textual data using only 1.5% additional parameters for each modality. We also ablate over adapter layers in both encoder and decoder modules to study the efficiency-performance trade-off and demonstrate that reducing additional trainable parameters down to 0.7%-1.0% leads to comparable results. Our models out-perform current state-of-the-art models on tabular QA datasets such as Tablesum and FeTaQA, and achieve comparable performance on a textual QA dataset such as NarrativeQA using significantly less trainable parameters than fine-tuning.


A Joint Learning Approach for Semi-supervised Neural Topic Modeling

arXiv.org Machine Learning

Topic models are some of the most popular ways to represent textual data in an interpret-able manner. Recently, advances in deep generative models, specifically auto-encoding variational Bayes (AEVB), have led to the introduction of unsupervised neural topic models, which leverage deep generative models as opposed to traditional statistics-based topic models. We extend upon these neural topic models by introducing the Label-Indexed Neural Topic Model (LI-NTM), which is, to the extent of our knowledge, the first effective upstream semi-supervised neural topic model. We find that LI-NTM outperforms existing neural topic models in document reconstruction benchmarks, with the most notable results in low labeled data regimes and for data-sets with informative labels; furthermore, our jointly learned classifier outperforms baseline classifiers in ablation studies.


Big Data in Customer Sentiment Analysis

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Big data enables businesses to thrive and grow by finding hidden patterns in data. Brands are now getting smarter by taking actions based on customer sentiments. Not only brands but also political parties and governments are looking at social sentiments as a valuable resource for growth. With big data, real-time customer sentiment analysis has become possible. Social media has completely changed how people express themselves.


La veille de la cybersรฉcuritรฉ

#artificialintelligence

Communication software platform maker Arena โ€“ a provider of a Slack-like chat or bot conversation column to the right side of your screen when you're on an ecommerce site โ€“ is endeavoring to bring more human understanding to online marketing and sales. That, in turn, works to establish better rapport with potential customers for ecommerce businesses. The San Francisco-based startup's group chat and messaging application framework for B2C enterprises, having earned the attention of investors, yesterday announced a $13.6 million Series A round led by CRV with Craft Ventures, Artisanal Ventures and Vela Partners also participating. A key marketing trend in 2022 is for consumer companies to find ways to move beyond social media and third-party cookies as a way of gaining better direct insights into their users and customers. Five-year-old Arena recognized this early and built a SaaS platform to replace the need for third-party referrals and social networks, CEO and founder Paolo Martins told VentureBeat.


Conversational data platform taps AI for sentiment analysis

#artificialintelligence

We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - August 3. Join AI and data leaders for insightful talks and exciting networking opportunities. Communication software platform maker Arena โ€“ a provider of a Slack-like chat or bot conversation column to the right side of your screen when you're on an ecommerce site โ€“ is endeavoring to bring more human understanding to online marketing and sales. That, in turn, works to establish better rapport with potential customers for ecommerce businesses. The San Francisco-based startup's group chat and messaging application framework for B2C enterprises, having earned the attention of investors, yesterday announced a $13.6 million Series A round led by CRV with Craft Ventures, Artisanal Ventures and Vela Partners also participating. A key marketing trend in 2022 is for consumer companies to find ways to move beyond social media and third-party cookies as a way of gaining better direct insights into their users and customers.


Sentiment Analysis using VADER [mathematics behind it included]

#artificialintelligence

Let's start analyzing the sentiment using VADER: Here, SentimentIntensityAnalyzer() is an object and polarity scores is a method which will give us scores of the following categories: Positive, Negative, Neutral, Compound . Above text is 67.7% Positive, 0% Negative, 32.3% Neutral, while the compound score is 44.04% The compound score is the sum of positive, negative & neutral scores which is then normalized between -1(most extreme negative) and 1 (most extreme positive). How Positive, Negative, Neutral and Compound Scores are Calculated?


Artificial Intelligence: Using Advanced Analytics to Detect Conduct and Patterns of Behavior

#artificialintelligence

Artificial intelligence (AI) adoption has been largely accepted in the legal community, as many have realized the value of technology that can detect relevant content and produce better outcomes. Incorporating AI into document review workflows or using insights to inform case strategy is transformative and drives better results. From government requests to civil litigation and internal investigations, high profile and fast-moving matters require efficient processes. Deploying technology strategically will help teams to identity key documents and themes early in the case and manage the assessment and review of data efficiently. The continued evolution of AI tools, such as the ability to detect conduct and behavior through sentiment analysis and pattern processing, will further assist with investigatory compliance but can also be used proactively.